Zurich, Zurich, Switzerland · On-site
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 tri…
Skills: Customer Success Management, Account Management, SaaS, German Language Proficiency, Upselling
Zurich, Zurich, Switzerland · Hybrid
Praktikant:in Strategy & Transaction Communication FGS Global ist die weltweit führende Beratung für Stakeholder-Strategien. Mit rund 1.400 Expert:innen unterstützen wir Unternehmen dabei, komplexe Herausforderungen zu m…
Skills: Communication Strategy, Media Monitoring, Media Analysis, Social Media Optimization, Stakeholder Communication
Zurich, Zurich, Switzerland · On-site
Deine Aufgaben Du liebst Kaffee, Hospitality und Menschen, die gemeinsam etwas bewegen. Du möchtest Verantwortung übernehmen und den operativen Erfolg unserer Espresso Bars aktiv mitgestalten. In dieser Schlüsselrolle ar…
Skills: Hospitality, Team Leadership, Coffee Expertise, Upselling, Staff Scheduling
Zurich, Zurich, Switzerland · On-site
Deine Aufgaben Du liebst Kaffee, Hospitality und Menschen, die gemeinsam etwas bewegen. Du möchtest Verantwortung übernehmen und den operativen Erfolg unserer Espresso Bars aktiv mitgestalten. In dieser Schlüsselrolle ar…
Skills: Hospitality, Team Leadership, Coffee Expertise, Upselling, Staff Scheduling
Zurich, Zurich, Switzerland · On-site
Deine Aufgaben Du liebst Kaffee, Hospitality und Menschen, die gemeinsam etwas bewegen. Du möchtest Verantwortung übernehmen und den operativen Erfolg unserer Espresso Bars aktiv mitgestalten. In dieser Schlüsselrolle ar…
Skills: Barista, Hospitality, Team leadership, Customer service, Coffee preparation
Zurich, Zurich, Switzerland · On-site
Deine Aufgaben Du liebst Kaffee, Hospitality und Menschen, die gemeinsam etwas bewegen. Du möchtest Verantwortung übernehmen und den operativen Erfolg unserer Espresso Bars aktiv mitgestalten. In dieser Schlüsselrolle ar…
Skills: Barista, Hospitality, Team leadership, Coaching, Customer service
Global Clearance Solutions (GCS)Zurich, Zurich, Switzerland · On-site
Who we are Mastering the RF spectrum – Symlab AG was founded in 2016 and is growing steadily in the development and production of equipment such as jammers, receivers, transmitters, monitoring and classification devices,…
Skills: System Architecture, RF Systems, Embedded Systems, Linux, System-on-Chip
Zurich, Zurich, Switzerland · On-site
Our Company EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic…
Skills: Advertising, Media, Campaign Development, Strategic Marketing, Project Management
Zurich, Zurich, Switzerland · Hybrid
Über Salonkee Wir bei Salonkee machen das Leben von Saloninhaber:innen einfacher. Mit unserer Software können Termine, Kunden und die Kasse kinderleicht organisiert werden. Wir wachsen schnell und suchen Menschen, die mi…
Skills: Sales, Customer Acquisition, Communication, Digital Tool Proficiency, German Language
Zurich, Zurich, Switzerland · Hybrid
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and …
Skills: Meeting Planning, Customer Management, Organizational Skills, Time Management, Project Coordination
Zurich, Zurich, Switzerland · On-site
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth managem…
Skills: Valuation Control, Independent Price Verification, Prudent Valuation Adjustments, Fair Value Governance, IFRS 13
Zurich, Zurich, Switzerland · On-site
Ä Usbildig bi dä Livit isch cool Bist du aufgeschlossen, motiviert und suchst einen modernen Ausbildungsbetrieb am Puls der Zeit? Livit bietet dir genau das. Unsere Lernenden sind ein wichtiger Teil der Livit-Family. Als…
Skills: Real Estate Management, Rental Agreements, Customer Communication, Real Estate Accounting, Administrative Tasks
Zurich, Zurich, Switzerland · On-site
Commitment, expertise and sustainability – these are all values that mark us out as a family-run business. How we think and act is shaped by our owner, the Princely House of Liechtenstein, and its 900 years of tradition …
Skills: AI Leadership, Forward Deployed Engineering, Stakeholder Management, Agentic Workflows, Strategic Planning
Zurich, Zurich, Switzerland · On-site
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth managem…
Skills: Stakeholder Management, Strategic Planning, Business Development, Financial Analysis, Project Management
Zurich, Zurich, Switzerland · On-site
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth managem…
Skills: Stakeholder Management, Strategic Planning, Business Development, Financial Analysis, Project Management
Zurich, Zurich, Switzerland · On-site
$177k–$244k/yr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: CMC Data Strategy, Data Governance, Data Modelling, Taxonomies, Ontologies
Zurich, Zurich, Switzerland · Hybrid
About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and …
Skills: Meeting Planning, Customer Management, Budget Management, Tendering, Project Coordination
Zurich, Zurich, Switzerland · Hybrid
NICE TO MEET YOU! IN SHORT Are you a tech-savvy problem solver ready to modernize an expanding IT landscape? As our new IT & Automation Operations Manager (80–100%) in Zurich Wiedikon, you will be right at the heart of o…
Skills: Platform Migration, SaaS Consolidation, Microsoft 365 Administration, Google Workspace Administration, Identity & Access Management
Zurich, Zurich, Switzerland · Hybrid
<p><strong>Sales ist deine Leidenschaft</strong> und du erkennst Chancen, wo andere noch überlegen? Du liebst es, neue Kunden für IT-Services zu begeistern? Dann bist du bei uns genau richtig! In dieser Rolle übernimmst …
Skills: B2B Sales, New Customer Acquisition, Software Quality Assurance, Go-to-Market Strategy, CRM Management
Basel, Basel-City, Switzerland · On-site
Senior Infrastructure Sales Lead – IaaS, Private Cloud & Sovereign Infrastructure About Us Phoeniqs Technologies is an innovative tech company specializing in the development of forward-looking software solutions. Our br…
Skills: Infrastructure Sales, IaaS, Private Cloud, Sovereign Infrastructure, Consultative Selling
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The Customer Success Manager is responsible for optimizing the customer experience and protecting revenue through proactive engagement and strategic partnership. They serve as the primary point of contact to drive product adoption, resolve challenges, and identify growth opportunities through upselling and cross-selling.
Candidates need 3-5+ years of experience in SaaS Customer Success or Account Management and C1/C2 level proficiency in German. A commercial mindset and the ability to use data to drive growth and retention campaigns are essential.
Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Position Summary:
As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Our goal is to protect and grow the revenue in our existing customer portfolio.
As a CSM, you will serve as the main point of contact for customers, helping them achieve their goals, resolve challenges, and drive engagement.
You will lead our customers to their desired outcomes and demonstrate the significance of the strategic partnership with Bottomline Technologies. Through a consultative approach, you will proactively engage and enable the customer throughout the journey to ensure success and delight. You will work cross functionality to ensure teams are executing to enable customer success.
Working closely with Sales, you will identify opportunities to expand business by positioning and recommending additional products, solutions and services that will maximize business value for the Customer as well as reviewing contracts and looking for opportunities to expand the current value.
You will measure and monitor the adoption and health of our customers throughout the customer journey and you will be the primary engagement point with the customer for monthly reviews, as well as resolving challenges and issues.
You are at the forefront of activities that will continuously drive increased customer delight and are ultimately responsible for the retention and significant growth for your assigned Customers.
Key Responsibilities:
Essential requirements:
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
At Bottomline, we help businesses pay and get paid. As a trusted partner to banks, corporates, and financial institutions worldwide, we deliver secure, scalable, and innovative solutions that simplify complex payment workflows, reduce fraud risk, and drive operational efficiency. With decades of expertise in financial messaging, cash management, and digital banking, our SaaS platforms and services are built to meet the evolving needs of modern finance teams. Whether it's automating B2B payments, streamlining compliance, or enabling real-time visibility into cash flow, Bottomline is committed to making business payments seamless and secure. We serve over 1,200 financial institutions and 10,000 businesses globally, helping them navigate the future of payments with confidence.
Offices: 325 Corporate Drive, Portsmouth, NH 03801, US · 1600 Arlington Business Park, Theale, Reading, Berkshire, RG7 4SA, GB · Level 3, 69-71 Edward Street, Pyrmont, Sydney, NSW 2009, AU · 60 Robinson Road, #15-01 BEA Building, Singapore, 068892, SG · 53 Route de Malagnou, Geneva, 1208, CH
There are currently 1,035 open management & leadership positions in Zurich, Switzerland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Julius Baer, On, Takeda, ATP architects engineers, PwC, among others. Browse the listings above to see every active employer.
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