Sharonville, Ohio, United States · On-site
GENERAL DESCRIPTION: The Glass Operations Manager at Chips Autoglass is a results-oriented leader who plays a pivotal role in driving the success and growth of the auto glass service division within their designated mark…
Skills: Operational Leadership, Sales Management, Customer Service, Team Coaching, Inventory Management
Sharonville, Ohio, United States · On-site
Discover your next career at Mygrant Glass! About Us: Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive gl…
Skills: Leadership, Team Building, Communication, Inventory Control, Cycle Counting
Sharonville, Ohio, United States · On-site
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager wh…
Skills: Staff Supervision, Food Safety, Inventory Management, Scheduling, Training and Mentoring
Sharonville, Ohio, United States · On-site
$55k–$65k/yr
Description This entry-level role with Clarke Power Services provides branding support to our retail branches as well as sales team by ensuring our marketing strategies and brand identity, messaging, and standards are co…
Skills: Brand Strategy, Market Research, Professional Communication, Adobe Suite, Microsoft Suite
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The Glass Operations Manager oversees day-to-day operations, manages a diverse team of technicians and store managers, and drives market profitability. They are responsible for ensuring high-quality installations, maintaining customer satisfaction, and expanding market reach through insurance agent relationships.
Candidates should have 3 to 5 years of management experience in mobile glass services and a strong background in retail sales. An associate degree is preferred, along with a valid driver's license and the ability to work Saturdays.
The Glass Operations Manager at Chips Autoglass is a results-oriented leader who plays a pivotal role in driving the success and growth of the auto glass service division within their designated market. This key leadership position is responsible for setting the strategic direction and ensuring that all operations align with the broader objectives of Chips Autoglass.
In this role, the Glass Operations Manager oversees a diverse team, including store managers, glass technician supervisors, and remote mobile technicians, ensuring they work cohesively to achieve operational excellence. The manager is accountable for the overall performance of their assigned market, which includes cultivating a positive and productive company culture, delivering exceptional customer service, and maintaining the highest standards of quality in all operations.
Through effective leadership and management, the Glass Operations Manager contributes significantly to the market's sales and profitability, directly impacting the company's growth and success. This role is crucial in ensuring that Chips Autoglass remains a leader in the industry, known for its commitment to quality and customer satisfaction.
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* Oversees day-to-day operations in the assigned market, focusing on fostering a positive culture, delivering exceptional customer service, and maintaining high-quality standards that drive sales and profitability.
* Consistently meets or exceeds established sales and profit goals, ensuring the market's financial success.
* Ensures the team consistently provides a "wow" experience to customers, enhancing customer satisfaction and loyalty.
* Oversees the quality of installations, collaborates with existing accounts to ensure high standards in service and quality, and builds new relationships with insurance agents to expand into new markets.
* Recruits, coaches, trains, and manages the team, ensuring they meet performance targets and KPIs.
* Partners with Store Managers, supervisors, and glass technicians to remove obstacles and implement best practices.
* Establishes clear deliverables and monitors progress, creating a compelling vision that aligns with the company's culture and enhances employee satisfaction.
* Ensures continuous implementation and adherence to Tire Discounters' policies and procedures, maintaining operational consistency and compliance.
* Develops and manages product line strategies from concept through commercialization, including life-cycle management.
* Oversees inventory management, ensures timely completion of work orders, and optimizes vehicle loading and routing for peak efficiency.
* Builds and maintains a cohesive team effort that aligns with the company's goals, fostering collaboration and collective success.
* Manages daily scheduling, assigns work orders, and optimizes mobile job routing to maximize efficiency and customer satisfaction.
* Assists with and performs duties of absent employees when necessary to ensure seamless operations.
* Inspects glass installations per AGRSS standards, protects company assets, and ensures adherence to state, local, and federal laws.
* Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement corrective actions promptly.
* Ability to align team objectives with broader company goals, and make data-driven decisions to enhance market performance.
* Ability to lead a team of 15-20 across multiple locations ensuring cohesive operations across geographically dispersed locations, with skill in influencing, persuading, and engaging the team to achieve high levels of performance and productivity.
* Ability to operate machines and equipment used in the Mobile Glass Services industry
* Demonstrated adaptability and flexibility in responding to changing market conditions, customer demands, and operational challenges.
* Excellent time management skills, with the ability to prioritize tasks effectively and meet deadlines in a fast-paced environment.
* Knowledge of industry safety standards and regulations, with the ability to ensure compliance with all relevant laws and company policies.
* Excellent verbal and written communication skills, capable of conveying information clearly and persuasively.
* Strong customer service orientation to deliver exceptional customer service, with a focus on ensuring customer satisfaction and loyalty.
* Ability to work under pressure and handle multiple tasks simultaneously.
* Ability to work Saturdays
* Associates Degree or comparable experience preferred
* Minimum 3 to 5 years of previous management experience in Mobile Glass Services
* Strong retail sales experience, with a demonstrated ability to drive revenue and meet or exceed sales targets.
* Valid In state motor vehicle license
* Working conditions are considered acceptable, but occasionally involve exposure to mechanical hazards and outside weather conditions.
* Walking, standing, bending, sitting, listening and talking on a wide variety and continual basis.
* Frequently lifting, pushing, pulling up to 75 pounds.
* Alertness and careful attention is required to avoid injury to self and others
* Must be authorized to work in the USA
Family-owned and operated full-service tire and automotive retailer with over 200 locations in eight states.
What started in 1976 as a single-bay operation in a small gas station on Cincinnati's east side has grown into something remarkable - the nation's largest 100% family-owned and operated independent tire provider. Founder Chip Wood's vision has flourished into over 200 locations across eight states, yet the company remains rooted in the same family values that started it all. Today, while Chip continues as Chairman and sole owner, he's thoughtfully transitioning leadership to the next generation. President Jamie Ward, who has dedicated more than 25 years to the company, drives daily operations while working closely with Chip's children - Anna, Steven, and Evan - as they learn every aspect of the business from the ground up. From our downtown Cincinnati headquarters, we've built our reputation on innovation and care for our customers. We lead the industry in providing unique benefits with every tire installation including lifetime rotation and balancing, tire inflation, flat repair, and free alignment with a 4-tire purchase. Our ASE-certified technicians and ASE EV safety-trained specialists keep us at the forefront of automotive technology, ready to service both traditional and electric vehicles. The numbers tell part of our story. We have over 2,300 dedicated employees serving customers across Ohio, Kentucky, Indiana, Tennessee, Georgia, Alabama, North Carolina, and Virginia. We're ranked 31st on the Cincinnati Business Courier's list of the largest private companies in the region. Our family of businesses has grown to include Butler Tires of Atlanta, Chip's Auto Glass, Carriage House Car Wash, Performance Discounters, and TD/EV. Beyond the statistics, we're still the same company that believes in treating customers like family, providing comprehensive automotive services from brake repair to oil changes to manufacturer scheduled maintenance. We're growing rapidly while never losing sight of what made us who we are—exceptional service rooted in family values
Offices: 200 West Fourth St, Cincinnati, OH 45202, US
Based on 31 listings with disclosed salaries, most management & leadership jobs in Sharonville, OH pay between $44k–$125k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 84 open management & leadership positions in Sharonville, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include StandardAero, The Gorilla Glue Company, Glanbia, Great Day Improvements, Enable Injections, Inc., among others. Browse the listings above to see every active employer.
Yes — 5 of the 84 open management & leadership positions offer remote or hybrid work (0 remote, 5 hybrid).
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