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Full-time
bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The supervisor manages a small team responsible for reconciling and processing corporate action and proxy events. They are also tasked with monitoring team performance, implementing process improvements, and ensuring compliance with firm policies.
Requirements
The role requires 0-2 years of relevant experience and a Bachelor’s degree or equivalent. Candidates must demonstrate leadership potential and a solid understanding of asset servicing operations.
Full job description
The Asset Servicing Supv provides leadership and supervisory responsibility for a small team of clerical/support employees. Delegates and supervises straightforward tasks. Effectively recommends personnel actions such as hiring, discipline, performance evaluation, promotion, compensation adjustments and termination. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Ensures the quality and service of self and others. Good understanding of procedures and concepts within own technical/subject area. Good understanding of how the team integrates with others in accomplishing the objectives of the area. Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Has a direct impact on the business through the quality of the tasks/services provided. Quality and timeliness of service provided will affect the effectiveness of the team. Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance.
Responsibilities:
This role will manage reconciling and processing positions related to Corporate Action events
These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
Supervises a small team consisting of support staff
Delegates and supervises straightforward tasks
Recommends personnel actions such as hiring, discipline, performance evaluations, promotion, compensation adjustments and termination Creates and monitors appropriate metrics for the team managed
Supervises overall operating efficiency
Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives
Supervises the quality and service of self and others; network/navigate within the organization in order to troubleshoot escalated issues and bring appropriate closure
Identifies any opportunity for implementation process improvements, and service or technology enhancements. Identifies control deficiencies and implement appropriate procedures
Trains staff on new procedures or technology enhancements
Creates, develops and maintains business relationships
Finds opportunities to reduce expenses
Applies basic understanding of how own area integrates within own subject area
Makes evaluative judgments to solve problems based on analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Direct impact by ensuring the quality of tasks provided by self and others on team are completed
Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity
May act as backup for manager and perform other duties as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
0-2 years relevant experience
Education:
Bachelor’s/University degree or equivalent experience
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services
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