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Full-time
bachelor degree, professional certificate
Posted 21d ago
~40 hrs/week
Responsibilities
The role focuses on delivering data analytics and performance reporting to monitor hospital operations and support strategic decision-making across the Southern Region. Key duties include maintaining dashboards, analyzing operational trends, and coordinating with various hospital departments to ensure data accuracy.
Requirements
Candidates must hold a Bachelor's degree in a quantitative or business field and possess 1-3 years of experience in data analytics or hospital operations. Proficiency in Microsoft Excel and Power BI is required, with strong analytical and communication skills.
Full job description
GENERAL DESCRIPTION
The Executive, Operations & Hospital Strategy (Data Analytics) supports the RCEO and Operations & Hospital Strategy team by delivering accurate data analytics, performance reporting, and business insights to monitor hospital performance and support operational decision-making across the Southern Region. The role is responsible for maintaining dashboards, analysing operational data, and supporting continuous improvement and strategic initiatives through data-driven reporting.
JOBDESCRIPTION
1. Data Collection & Management
Collect, compile and validate operational, clinical and financial data from multiple hospital systems.
Ensure data accuracy, completeness and consistency for reporting purposes.
Maintain databases and reporting templates to support operational analysis.
Perform routine data cleansing and quality checks.
2. Performance Reporting & Dashboard
Prepare daily, weekly and monthly hospital performance reports.
Develop and maintain dashboards for key operational indicators (e.g. BOR, ALOS, revenue, patient volume, OT utilisation, clinic attendance).
Monitor performance trends and highlight significant variances.
Ensure timely submission of reports to Regional Office and relevant stakeholders.
3. Data Analytics & Business Insights
Analyse operational and financial data to identify trends, patterns and improvement opportunities.
Support root cause analysis for performance gaps.
Generate data-driven insights to support operational decision-making.
Prepare ad-hoc analysis and presentations for management discussions.
4. Operational Performance Support
Monitor hospital KPIs and assist in tracking departmental performance.
Support benchmarking exercises across hospitals within the region.
Assist in identifying operational improvement opportunities through data analysis.
Track progress of operational improvement initiatives.
5. Business Intelligence & Process Improvement
Support the development and enhancement of reporting tools and dashboards.
Assist in automating manual reporting processes where applicable.
Recommend improvements to reporting methodologies and data management processes.
Participate in continuous improvement initiatives relating to operational analytics.
6. Project & Analytics Support
Support regional strategic and operational projects through data analysis.
Assist in preparing reports, presentations and performance summaries.
Gather and analyse information required for business cases and feasibility studies.
Support data requirements for transformation and operational excellence initiatives.
7. Stakeholder Coordination
Work closely with hospital departments to obtain required operational data.
Coordinate with Finance, Quality, Nursing, Clinical Services, IT and other departments for reporting requirements.
Respond to data requests from Regional Office and Management.
Ensure confidentiality and proper handling of hospital data.
8. Compliance & Documentation
Ensure compliance with reporting timelines and data governance requirements.
Maintain proper documentation of reports, datasets and analytical methodologies.
Support internal and external audits relating to operational reporting.
Perform other duties as assigned by the Head of Department.
JOB REQUIREMENT
Education:
Bachelor's Degree in Business Administration, Data Analytics, Statistics, Healthcare Management, Information Systems, Finance, Economics, or related field.
Certification in Data Analytics, Business Intelligence or Power BI is an added advantage.
Knowledge and Experiences:
Minimum 1–3 years of relevant experience in data analytics, business analysis, hospital operations, performance reporting, or related functions.
Experience in the healthcare industry is preferred.
Experience in preparing management reports and performance dashboards.
Exposure to operational, financial and KPI analysis.
Knowledge of data management and reporting processes.
Analytical & Problem Solving
Strong analytical and problem-solving skills.
Ability to analyse data and identify trends.
Detail-oriented with good numerical skills.
Data Analytics & Reporting
Ability to collect, analyse and validate data.
Experience in preparing reports and dashboards.
Understanding of KPI monitoring and performance reporting.
Communication & Interpersonal
Good communication and interpersonal skills.
Ability to work well with cross-functional teams.
Good command of English and Bahasa Malaysia.
Technical Skills
Proficient in Microsoft Excel and PowerPoint.
Experience with Power BI or other Business Intelligence tools is an added advantage.
Basic knowledge of SQL is an added advantage.
Special skills required
Ability to function as a regional coordination/PMO role.
Strong business partnering capability with hospital leadership.
Ability to work in a fast-paced and dynamic healthcare environment.
Personal attributes
High level of integrity, accountability, and professionalism.
Proactive, resourceful, and results-oriented.
Strong ownership and ability to work independently.
Collaborative team player with strong drive and resilience.
KPJ Selangor Specialist Hospital (KPJ Selangor) is a full-fledged private specialist hospital located in Shah Alam with comprehensive medical and healthcare services making it a ‘One Stop Health Care Centre’.
Our hospital is equipped with 184 exquisitely furnished rooms (four-bedded, two-bedded, single standard, junior suites, and VIP suites) which are fully air-conditioned and comes with a flat-screen television and direct dial telephone facilities.
We offer quality and competitive healthcare treatment services by utilizing the latest modern technological equipment while supported by more than 70 medical specialists with an extensive international qualification aided by well-trained and skilled medical and para-medical personnel.
The facilities also reflect the comprehensive range of KPJ Selangor’s specialties which includes Orthopaedics and Joint replacement, Neurosurgery, Ophthalmology, Electrophysiology and Cardiology, Ophthalmology, Nephrology, and Paediatrics. KPJ Selangor has extensive diagnostic and therapeutic resources including endoscopic suites, Haemodialysis Centre, Electrophysiology (EPS) test, Stroke Unit, Heart and Lung centre and magnetic resonance imaging (MRI) facilities.
KPJ Selangor is accessible through KL-Klang Federal Highway, Kesas Highway, Lebuhraya Damansara Puchong (LDP), Ekspressway Lingkaran Tengah (ELITE) and New Klang Valley Expressway (NKVE), 30 minutes drive from Kuala Lumpur International Airport (KLIA), 25 minutes to Kuala Lumpur and located near international hotels, shopping centres, golf courses, family waterpark, and other tourism attractions.
How many Management & Leadership jobs are open in Johor Bahru, Malaysia right now?
There are currently 221 open management & leadership positions in Johor Bahru, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Johor Bahru, Malaysia?
Companies currently hiring include DayOne, KPJ Selangor Specialist Hospital, Celestica, Dyson, Turner & Townsend, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Johor Bahru, Malaysia?
Yes — 14 of the 221 open management & leadership positions offer remote or hybrid work (1 remote, 13 hybrid).
How do I apply for Management & Leadership jobs in Johor Bahru, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.