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Skills: Quality Assurance Strategy, IATF 16949, APQP, PPAP, FMEA
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Detroit, Michigan, United States • On-site
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The Head of Quality develops and executes quality assurance strategies for the US and Brazil regions, focusing on customer satisfaction and process standardization. They act as the primary liaison between regional plants and corporate departments to resolve warranty issues and manage quality performance targets.
Candidates must have a Bachelor's degree in Mechanical Engineering and over 10 years of experience in the automotive industry. Proficiency in AIAG quality tools and IATF 16949 standards is required, along with the ability to travel 25-50% internationally and locally.
Quality & Warranty
Manages critical customer escalations and drives cross functional teams to issue resolution and regain customer satisfaction.
Supports problem solving for customer complaints and coordinates communication with customers.
Tracks Regional plants quality performance and customer complaints.
Drives quality/warranty projects on top issues impacting customers and warranty metrics.
Defines strategies to improve and maintain customer scorecard performance.
Quality Tools
Supports advancement of quality system tools (CAR system, quality management system, cost of quality, Smart LPA, Gage calibration, etc.) used by regional plants and industry 4.0 initiatives.
Develops proactive initiatives focused on improving quality performance.
New Launches and APQP
Monitors and works on top open issues and APQP activities to ensure safe launch, program success, and no warranty spills.
Cost of Quality
Monitors plants and region performance on cost of quality categories.
Supports completion and tracking of open Shainin project in plants vs targets.
Plant support
Supports US/Brazil plants with onsite problem solving, Q4 readiness, read across and lessons learned sharing.
Standardization
Ensures implementation and compliance to defined process standards and best practices in the regional plants.
Audits
Manages and performs various audits in the US/Brazil plants such as product and process integrity audits (PPIA), control plan, LPA, preparation for Dauch Q4 Operating System audits, etc.)
Budget
Manages cost center financials to stay within budget.
Bachelor’s Degree in Mechanical Engineering or related field.
10+ years of relevant experience in the automotive industry.
Experience applying principles of Quality Systems IATF 16949 and AIAG quality tools.
Experience applying customer specific quality requirements for Automotive OEM’s.
Experience conducting process conformance audits.
Ability to utilize the following tools: FMEA, APQP, PPAP, MSA, GD&T and SPC.
Willingness and ability to travel 25-50% locally and internationally.
Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. The company is headquartered in Detroit, MI, with operations that span 24 countries and more than 175 locations. Formed through the acquisition of Dowlais Group plc and its subsidiaries - GKN Automotive and GKN Powder Metallurgy, Dauch unites deep engineering roots with global manufacturing capabilities and an entrepreneurial spirit to move mobility forward. Visit www.dauch.com to learn more.
On February 3, 2026, Dauch Corporation (formerly American Axle & Manufacturing) acquired Dowlais Group plc and its subsidiaries – GKN Automotive and GKN Powder Metallurgy. Dauch Corporation is a premier Driveline and Metal Forming supplier serving the global automotive industry with a powertrain-agnostic product portfolio that supports electric, hybrid, and internal combustion vehicles. Follow us at @DauchCorp or learn more at Dauch.com.
Offices: One Dauch Drive, Detroit, MI 48211-1198, US
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