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Full-time
high school
Extended Health Benefits, Paid Vacations, Employee Discount, Recognition Program, Social Committee Events, Employee & Family Assistance Plan
Posted 29d ago
~40 hrs/week
Responsibilities
The Produce Supervisor ensures efficient department operations and high customer service standards while supervising utility clerks. Key duties include managing stock levels, ordering merchandise, and providing administrative support to the Produce Manager.
Requirements
Candidates need a high school diploma and at least six months of retail produce experience with strong product knowledge. Proficiency in basic office software and experience in supervising others are required or preferred.
Full job description
This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments.
The Produce Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. The Produce Supervisor reports directly to the Produce Manager and provides direction and supervision to the Produce Utility Clerks and General Utility Clerks, as required. The primary responsibilities include;
Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
Plans and performs all aspects of Produce functions including but not limited to: stocking, displays and facing in an efficient and organized manner. Ensures display presentation and proper stock levels are maintained.
Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
Performs duties following established Occupational Health and Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
Ensures the proper care, use and maintenance of equipment and tools and reports repair requirements to the Produce or Duty Manager.
Responsible for all aspect of ordering merchandise and supplies.
Responsible for all aspects of receiving including reviewing/verifying and authorizing appropriate invoices, returns, transfers, claims and proper storage of products.
Responsible for organizing and conducting inventory.
Provides supervision/direction to staff in Produce in the following areas:
Ensures daily functions are carried out in an organized and efficient manner.
Ensures health and safety rules and regulations are adhered to.
Technical training (e.g. orientation, commodity specific functions, etc) with day-to-day instruction.
Application of effective customer service techniques.
Participates in program implementation.
Provides administrative support to the Produce Manager in the following areas:
Participates in performance management of subordinates including verbal coaching, written work record documentation, preparation and delivery of performance reviews. Manager must be present for appraisals if ratings are below average or outstanding.
Assists Management in identifying high-potential employees.
Ensures subordinates are trained and possess the necessary skills, ability and experience required to perform quality work and meet the standards established by the Company.
Replaces shifts and authorizes appropriate documents.
Develops and maintains schedules, including inputting and editing as required with Management approval.
Participates in the development of department work plans, yearly budgets and leading meetings.
Participates in interviews as required (with the exception of peers) and provides other administrative support such as preparation of letters of offer, staffing requests and budget information etc.
Provides direction as required, to staff in other departments to ensure established occupational health and safety rules/regulations and immediate customer service standards are addressed. Report any policy and procedure issues to the Produce or Duty Manager.
What skills and abilities will you need to be considered?
Grade 12 education or acceptable combination of education and experience
Six (6) months of produce or equivalent retail experience, with strong product knowledge
Basic receiving, ordering and merchandising skills
Basic Word, Excel and Outlook
Related post-secondary education
Experience in supervising others, planning and organizing events, projects or programs
Kronos knowledge
What skills and abilities will set you apart from others?
Benefits & Perks
Calgary Co-op has excellent opportunities for increasing levels of responsibility, personal growth, and challenge. We offer competitive wages, extended health benefits for full-time and part-time employees, paid vacations, 5% employee discount (cashback) on all purchases, a recognition program, social committee events and employee & family assistance plan. As well as numerous training and development programs.
About Calgary Co-op
Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted.
Related keywords
ProduceRetailInventoryMerchandisingKronosFood SafetyOccupational Health and SafetyPerformance ManagementStaffingBudgetingCo-operativeCustomer RelationsStockingReceiving
Our Roots Run Deep into the Heart of our Community
Industry
Retail
Company size
1,001-5,000 employees
Founded
1956
Headquarters
Calgary, Alberta
LinkedIn followers
11,621
Owned by members, Calgary Co-op is one of the largest retail co-operatives in North America. Our locations in Calgary, Airdrie, Cochrane, High River, Okotoks and Strathmore include: food centres, pharmacies, gas stations, car washes, commercial cardlocks, home health care centres, wine, spirits and beer locations, and cannabis. With over 440,000 members, more than 3,600 employees, assets of $627 million and annual sales of $1.3 billion, Calgary Co-op was recognized as one of Alberta's Top 70 Employers of 2020, and is committed to delivering an exceptional customer experience through inspired team members. Investing millions into the Calgary community each year, we are proud to support numerous not-for-profit and charitable organizations. We are also proud to support many local farmers, ranchers and producers. Calgary Co-op's roots run deep into the heart of our community.
Vision
To touch the lives of our community by being respected as the best, most trusted place to shop - every day.
Mission
Through inspired team members, we will deliver exceptional customer experiences, products and services that sustain and grow our business and communities.
Value
Service: Our customers' needs drive us to deliver exceptional shopping experiences.
Caring: We are passionate about people - team members, member-owners, customers, and communities.
Excellence: A winning attitude in all that we do.
Offices: 110, 151 - 86th Ave SE, Calgary, Alberta T2H 3A5, CA
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