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Wilmington, North Carolina, United States · On-site
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Part-time
Medical insurance, Dental insurance, Vision insurance, Term life insurance, Paid vacation, Paid holidays
Posted 12d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The Operations Associate is responsible for executing store operations, including pricing, signing, restocking merchandise, and unloading trucks. They also contribute to omnichannel efforts such as order fulfillment and maintaining backroom standards to ensure an excellent customer experience.
Requirements
Candidates must have 1-2 years of retail experience and the ability to work early morning shifts. The role requires physical activity, strong teamwork skills, and the ability to follow merchandising strategies efficiently.
Full job description
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
Backroom standards: You keep the stockroom safe, clean, and organized .
Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career.
We know success is built from the inside out, and our associates are the heartbeat of our Company!
JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
RetailApparelMerchandiseFashionTrendsand Home DecorGamingJewelryApparelBeauty
How many Logistics jobs are open in Wilmington, NC right now?
There are currently 255 open logistics positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Wilmington, NC?
Companies currently hiring include Lowe's Companies, Inc., The TJX Companies, Inc., U-Haul, Dollar Tree Stores, Advance Auto Parts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Wilmington, NC?
Yes — 3 of the 255 open logistics positions offer remote or hybrid work (3 remote, 0 hybrid).
How do I apply for Logistics jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.