Summary:

The National Business Development Manager role is responsible for generating, growing and maximizing World Courier’s business opportunities and sales in Japan to drive the overall profitability and effectiveness of the organization. Key objectives include to:

• All tasks in his position are completed in a correct, timely, rapid and cost-efficient manner

• All steps are taken in order to achieve the prescribed sales-goals in regards to market-penetration, turnover and profit, the cost-budget, as well as the given operational and scheduled tasks are adhered to

• The loyalty to the customer is maintained

• All promises made to the customer by the operational department can be kept, and that the customer service department is uniformly working at capacity

• A functional pool of mediators is created, which supports sales in the sales-area

• The Country Manager is constantly informed about the development of turnover, of the customer base, as well as unusual occurrences in his area of responsibility

• The image and the name-recognition of the corporation is strengthened in the region, and that the corporation acquires new customers

• His/her area is comprised of adequately qualified and motivated co-workers.

The holder of this position must care for potential customers in such a way that:

• Prospective customers become customers

• Our service remains a topic of interest for contacts and potential customers

The holder of this position must coordinate the cooperation between his area of work with all other areas of the corporation in such a manner that the flow of information is always free of friction, unimpeded, and a holistically positive coordination is assured

Responsibilities:

• The holder of the position must independently execute the following tasks:

• Develop and implement a country and account strategy plan

• Plan and manage the budget to meet sales objectives and costs control

• Develop predictable revenue forecasting and take action where potential deviations are identified

• Lead, develop and manage the sales team

• Monitor and steer the progress of sales pipeline by using sales and performance analytics

• Meet key clients, maintain strong relationships and identify opportunities for partnership growth

• Attend to service failures to ensure appropriate resolutions are offered in close interdepartmental collaboration with the company’s customer service and operations team

• Run Japanese-language campaigns in collaboration with the marketing department and subject matter experts and manage agency relations for Search Engine Optimization, Search Engine Marketing and social media marketing projects

• Localize advertising, marketing collaterals, sales kits and other promotional materials for Japan market

• Provide support for lead nurturing and demand generation campaigns

• Responsible for managing content for website & social media marketing

• Grow regional email marketing database, measure and analyse activities results

• Execute events such as workshops and tradeshows and support Public Relation-related activities

• Support Global Marketing team when necessary.

• He/she informs the Country Manager in the following issues:

• The effect of and resonance to advertising and marketing actions

• Advertising by the competition

• Suggestions, advice on changes, and complaints by the customers

• Current offers and their chances of success

Individual Tasks:

• The holder of the position is obligated to perform, in addition to the above described tasks, individual tasks assigned by his superiors, which are to be seen by their nature as part of his work area, or which arise out of necessity

Special Competencies:

• The holder of the position has access to all confidential records, which he needs for the execution of his tasks:

• Customer database

• Reporting

• Inter- and Intranet

• He/she has the authority, in the performance of his duties, to incur necessary costs for travel and fare

Reports Directly To:

Sub-regional Sales Director, North Asia, dotted line to Country Manager of Japan

.

Minimum Skills, Knowledge and Bility Requirements:

• Strong written and spoken Japanese and fluent English

• Strong organizational, communication and project management skills

• Able to manage and lead a local and virtual team

• Prior Business-to-Business Marketing or advertising work experience

• Experience with Sales processes and strong interest in the role of marketing communications to nurture leads, drive adoption, and accelerate growth

• Experience of Pardot & Salesforce systems

• Experience of managing and developing key accounts

• Commercial and Customer focus

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: World Courier K.K. Japan

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned