Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experien…
Skills: Customer service, Analytical thinking, Communication skills, Order entry, Problem solving
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Prime Air Sr. Maintenance Technician , Corporate Operations, Prime Air
Rochester, New York, United States · On-site
Mid level$67M raised
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Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bake…
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Ambrell Induction Heating Solutions
Customer Success Manager
Rochester, New York, United States · On-site
$85k–$95k/yr
Senior
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Skills: Customer Success, Field Service Management, Electrical Engineering, Team Leadership, Order Management
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$25/hr–$30/hr
Full-time
Medical, Dental, Vision, Disability insurance, Life insurance, 401(k)
Posted 25d ago
~40 hrs/week
Responsibilities
The Customer Service Representative manages the end-to-end process of customer purchase orders from entry through shipment. They are responsible for providing accurate, timely information and investigating customer needs to ensure world-class service.
Requirements
Candidates must demonstrate strong analytical thinking and the ability to utilize business systems effectively. Exceptional communication skills and the ability to work collaboratively within a plant environment are required.
Full job description
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
SUMMARY:
The Customer Service Team delivers MCCs World Class Service model by providing clear, concise, and timely information regarding our customers’ purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of MCC’s business systems and exceptional communication skills.
Why work at MCC:
Competitive Compensation: $25-30/hr depending on experience
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
RESPONSIBILITIES:
Provide World-Class Customer Service
Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
Investigates the customer’s issues and seeks information about the underlying needs of the customer beyond those initially expressed.
Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
Committed to expanding their knowledge of Fort Dearborn Company’s products, services, and solutions.
Work collaboratively within the plant
Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a “good team player” by assisting other people within the plant when needed.
Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
Demonstrate World Class Customer Service by satisfactorily performing the following Key Performance Indicators.
Accuracy of orders and releases entered
Volume of orders and releases entered
Timeliness of orders and releases entered
#LI-SD1
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For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected].
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. With a network of 12,000+ teammates and facilities across 25+ countries and six continents, we combine global reach with the personalized touch of local service.
Our experienced team is here to assist you with an array of label solutions and diverse market expertise. By combining a collaborative approach and a wide range of value-added services, MCC aims to be your label partner from concept to commercialization.
Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions.
Offices: Atlanta (Corp HQ), GA, US · 6111 N River Rd, Rosemont, Illinois 60018, US · 4053 Clough Woods Drive, Batavia, Ohio 45103, US · Vliegplein 20, Maldegem, Oost-Vlaanderen 9991, BE · Rue de la Gare 4, Peseux, 2034, CH
Roll fed labelsPressure sensitive labelsCut & stack labelsIn-mold labelsHeat transfer labelsShrink sleeve labelsLabel printingSustainable packagingSelf-adhesive labelsFolding cartons
How many Logistics jobs are open in Rochester, NY right now?
There are currently 317 open logistics positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Rochester, NY?
Companies currently hiring include Lowe's Companies, Inc., Amazon, Dollar Tree Stores, LiDestri Foods, WM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Rochester, NY?
Yes — 5 of the 317 open logistics positions offer remote or hybrid work (1 remote, 4 hybrid).
How do I apply for Logistics jobs in Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.