Cannon Industries A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our qu…
Skills: Customer service, Order entry, EDI, Database management, Phone communication
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LOOMIS ARMORED US, INC.
Cash Management Services Teller
Rochester, New York, United States · On-site
Entry level
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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
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PBNA $36.75 / hour Great Pay & Benefits Package! World Class Equipment, Technology & Training Target Pay of $36.75 / hour Benefits -- Medical, vision and dental starting Day 1! Company-provided retirement benefits Paid t…
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Full-time
Posted 30d ago
~40 hrs/week
Responsibilities
The representative is responsible for managing customer orders, monitoring EDI schedules, and ensuring timely delivery of products. They also handle customer inquiries, maintain order databases, and coordinate with the quality department regarding returns.
Requirements
Candidates must have at least two years of customer service experience in an administrative or office setting. Proficiency in computer database navigation and excellent phone communication skills are required.
Full job description
Cannon Industries
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers’ standards grow with each passing year. Computer controlled processes, operators and technicians with decades of experience, and strict procedures for quality control have led Cannon Industries to step ahead of the competition, by earning QS:9000, ISO:9002, and TS:16949 certifications. Cannon Industries, Inc. is a drug, smoke and alcohol free working environment.
General Job Description:
Communicates with customers on all questions and inquiries related to their orders including on-time delivery of product.
Minimum Qualifications:
Minimum 2 years customer service experience in an administrative/office setting
Excellent phone communication ability
Ability to navigate a computer database
Attention to detail.
Organized with clerical skills.
Specific Duties:
Responsible for customer order entry from EDI
Monitor EDI schedules to make sure EAU (Estimated Annual Usage) is being met, and that customer orders are not dropping out of schedule.
Monitor customer websites for purchase orders, schedule changes, request for quotes, quality information
Handles customer inquiries pertaining to orders/product
Communicates with customers daily to report ship & delivery information
Complete ASN (Advance Ship Notice) when parts ship to customer
Monitor all shipments by production to customer
Maintain all customer files
Create Expediter Report
Monitor the customers delivery performance
Acknowledge customer PO’s (purchase orders)
Proactively notify customers of late orders
Assign RMA’s (Return Material Authorization) to quality department for reconciliation
Provide proof of delivery to customers as necessary for invoice discrepancies.
Maintain and input data pertaining to customer orders in database
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties and responsibilities as it may be deemed necessary.
How many Logistics jobs are open in Rochester, NY right now?
There are currently 317 open logistics positions in Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Rochester, NY?
Companies currently hiring include Lowe's Companies, Inc., Amazon, Dollar Tree Stores, LiDestri Foods, WM, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Rochester, NY?
Yes — 5 of the 317 open logistics positions offer remote or hybrid work (1 remote, 4 hybrid).
How do I apply for Logistics jobs in Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.