Nashville, Tennessee, United States · On-site
Description SUMMARY: The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and …
Skills: Communication Proficiency, Compliance, Customer Service, Client Focus, Empathy
Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · Hybrid
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Nashville, Tennessee, United States · Hybrid
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · Hybrid
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
$15/hr–$20/hr
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Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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Skills: Customer Relationship Management, Sales Process, Account Management, Facility Maintenance, Cash Handling
Nashville, Tennessee, United States · On-site
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Nashville, Tennessee, United States · On-site
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The Hospital Liaison coordinates the discharge of patients requiring durable medical equipment (DME) by attending planning meetings and delivering equipment to patients. They are responsible for educating patients and caregivers on equipment use and managing consignment accounts.
A high school diploma or GED is required, while an associate's degree and six months of healthcare or DME customer service experience are preferred. Candidates must be able to lift up to 50 pounds and travel between the branch and hospital.
Description
The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home.
Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions.
Maintains working knowledge of home medical equipment and DASCO products and services.
Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations.
Encourages and grows relationship with hospital partnership team members.
Other duties as assigned by the branch office manager.
Requirements
High School diploma or GED equivalent.
Associate’s degree in related field.
Six months’ experience in healthcare/medical/insurance/DME customer service role
None.
Communication Proficiency
Compliance
Customer service / Client focus
Empathy
Stress Management
This is a full-time position, and hours of work and days are typically Monday through Friday, 8:00 a.m. to 5:00 p.m., but are subject to change based on branch needs.
This position has no supervisory role.
This job operates primarily in a hospital setting, and also spends some time in a professional office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is typically required to sit; walk; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
Some travel is required between the branch and hospital location. Overnight travel may be required for continuing education and meetings at the corporate office.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO’s employees to perform their job duties may result in discipline up to and including discharge
Requirements
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Helping People Breathe, Sleep, and Feel Better
Based in Columbus, Ohio, with 30 locations spanning Ohio, Michigan, Indiana, Kentucky, West Virginia, Texas, Florida, Massachusetts, Connecticut, New York and Pennsylvania DASCO Home Medical Equipment stands at the forefront of delivering comprehensive home medical solutions. For over three decades, we have upheld our commitment to service with a loving heart. Specializing in home respiratory equipment such as oxygen, non-invasive ventilation, CPAP, and BIPAPs, DASCO's expertise extends beyond just equipment supply. We actively partner with hospitals, integrating seamlessly to enhance patient care and ensure a smooth transition from hospital to home. This strategic collaboration reinforces our mission to optimize patient outcomes and underscores our reputation as a trusted hospital partner. At DASCO, we are driven by a vision of "Being A Place Where Human Beings Thrive." This principle governs our interactions not only with associates and patients but extends to physicians, hospitals, and community organizations that we proudly support. Proudly J.C.A.H.O. accredited since 1989, DASCO stands as a pillar of trust, professionalism, and dedication. "Service with a loving heart"
Offices: 375 N. West Street, Westerville, OH 43082, US
There are currently 1,390 open logistics positions in Nashville, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Domino's, Lowe's Companies, Inc., Advance Auto Parts, Dairy Farmers of America, among others. Browse the listings above to see every active employer.
Yes — 119 of the 1390 open logistics positions offer remote or hybrid work (29 remote, 90 hybrid).
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