Location: AON Lab Pay Range: $43,680.00 - $73,920.00 Position Summary Acts as a liaison for the pathology and clinical laboratory, the clinic, customers, and physicians. The supervisor will be responsible for hiring, tra…
Skills: Laboratory Management, Staff Supervision, Accessioning, Logistics Management, Customer Service
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$52k–$92k/yr
Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
The supervisor will manage the accessioning and logistics department staff, including hiring, training, and performance monitoring. They are also responsible for establishing standard work practices, improving operational efficiency, and ensuring compliance with laboratory standards.
Requirements
Candidates must have at least 5 years of customer service experience and a minimum of 3 years of experience in a pathology laboratory setting. Strong communication, interpersonal, and supervisory skills are mandatory for this role.
Full job description
Location:
AON Lab
Pay Range:
$43,680.00 - $73,920.00
Position Summary
Acts as a liaison for the pathology and clinical laboratory, the clinic, customers, and physicians. The supervisor will be responsible for hiring, training, and supervising the accessioning and logistics department staff. This position will develop procedures, processes and establish work standards designed to maximize productivity and efficiency of the accessioning and logistics process as well as create and maintain a process to keep clients informed on specimen testing status throughout the process.
Key Performance Areas
Establish standard work practices and procedures for accessioning duties and logistics processes that support departmental and company standards and strategic directives.
Provides continual evaluation of processes. Responsible for instituting initiatives to improve operations, efficiency, and service to both internal and external customers.
Supervise and coordinate all daily activities of the personnel in accessioning and logistics department. Ensure staff has the appropriate training and guidance to perform all job duties.
Monitor staff’s productivity and accuracy of work to provide performance feedback and coaching on a regular basis for all staff. Perform competencies and provide input on performance reviews.
Responsible for payroll processing and accurate timekeeping practices.
Responsible for distributing and tracking specimen collection and shipping supplies to clients.
Responsible for all processes and documentation relating to the send out of specimens to reference laboratories and laboratory specimen logistics coming from all clinics within the AON enterprise.
Collaborate with laboratory managers and the laboratory director to establish initiatives to improve processes and raise customer satisfaction.
Maintain appropriate documentation for CAP review to ensure the accessioning and logistics departments are prepared for inspection.
Required Qualifications
This position requires a minimum of 5 years experience in a customer service role with progressive level of responsibility. 1-2 years supervisory experience preferred. The supervisor will exhibit a proven ability to oversee a variety of people in a fast-paced, challenging environment. A minimum of 3 years experience in a pathology laboratory setting is required. Great attention to detail and strong written and verbal communication skills are mandatory. Must possess strong interpersonal skills required to train staff and collaborate with laboratory managers and administration.
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care.
We focus on:
- Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination.
- Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians.
- Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy.
The AON Difference
Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy.
Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing.
It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.
Offices: 14543 Global Pkwy, Suite 110, Fort Myers, Florida 33913, US
Medical Oncology and HematologyHealth DiagnosticsHealth CareOncologyMedicalHealthcare Services & HospitalsHealthcare
How many Logistics jobs are open in Fort Myers, FL right now?
There are currently 330 open logistics positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Fort Myers, FL?
Companies currently hiring include Lowe's Companies, Inc., Domino's, Waste Pro USA, Advance Auto Parts, PepsiCo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Fort Myers, FL?
Yes — 5 of the 330 open logistics positions offer remote or hybrid work (4 remote, 1 hybrid).
How do I apply for Logistics jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.