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Full-time
high school
Posted 81d ago
Apply by Sep 21
~40 hrs/week
Responsibilities
Manage the end-to-end customer order lifecycle from entry to delivery using SAP and other business systems. Coordinate with Sales, Supply Chain, and Operations teams to ensure on-time delivery and proactive communication with customers.
Requirements
Requires a high school diploma and at least 2 years of experience in order management, logistics, or supply chain operations. Proficiency in Microsoft 365 is required, while experience with SAP or ERP systems is preferred.
Full job description
Order Management Specialist
Our client, a global manufacturer serving industrial and specialty materials markets, is seeking an Order Management Specialist to join their team. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys coordinating customer orders, inventory, logistics, and delivery execution.
The Order Management Specialist serves as a key liaison between customers and internal teams, ensuring orders are processed accurately, deliveries remain on schedule, and communication is proactive throughout the order lifecycle.
Key Responsibilities
Order Management & Customer Support
Manage customer orders from entry through delivery with a high degree of accuracy
Process and maintain orders within SAP and other business systems
Monitor order status, inventory availability, and shipment schedules
Proactively identify and communicate potential delivery risks or delays
Serve as a primary point of contact for order-related customer inquiries
Maintain accurate order documentation and customer records
Cross-Functional Coordination
Partner closely with Sales, Supply Chain, Operations, and Shipping teams to ensure successful order execution
Coordinate shipment readiness activities to support on-time delivery performance
Communicate order updates and resolutions to both customers and internal stakeholders
Build strong working relationships across multiple departments
Process Improvement
Support continuous improvement initiatives related to order management and customer experience
Identify recurring issues and recommend process enhancements
Utilize Microsoft 365 tools and business systems to improve operational efficiency
Qualifications
Required
High School Diploma or equivalent
2+ years of experience in order management, customer operations, logistics coordination, customer service, supply chain support, or related operational roles
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office and Microsoft 365
Preferred
SAP or ERP system experience
Experience in manufacturing, distribution, logistics, industrial, or supply chain environments
CRM system experience
Experience supporting order fulfillment, inventory coordination, shipping, or customer operations
Ideal Backgrounds
Candidates may come from roles such as:
Order Management Specialist
Customer Operations Specialist
Logistics Coordinator
Supply Chain Coordinator
Order Fulfillment Specialist
Sales Support Specialist
Customer Account Coordinator
Customer Service Representative within a manufacturing or distribution environment
This is an excellent opportunity for someone who enjoys operational coordination, problem-solving, and working across teams to ensure customers receive a best-in-class experience.
The Baerlocher Group is one of the world’s leading additive suppliers drawing on experience from 200 years of company history. As a family-owned business with a long-term vision & strategy we are globally present for our existing and future customers, partners and employees. Our expertise in the production and use of plastic additives is closely linked to the success story of polymer materials - continuously moving towards more sustainable solutions and being an integral part of the circular economy. We are trusted advisor and long-term partner to the industry offering high quality solutions and worry free supply globally from our local sites.
Our portfolio includes oleochemical products, metal soaps and complex additive systems that allow to improve processing, increase efficiency, and optimize performance of your final product. Customized solutions to meet to the needs of our customers, we provide various product forms and packaging that allows easy handling. With our global reach and long experience in the industry, Baerlocher individually develops tailor-made solutions supported by our state-of-the-art laboratories combined with local technical service personnel to support our customer needs. With our entities around the world, joint-ventures, and strong network we are local in presence, global in thought.
Being a part of bioeconomy, Baerlocher focuses on a sustainable portfolio and renewable resources. We create transparency and continuously improve the ecological impact of our production and products. Our products enable the circular economy as they support the recycling process as well as enable higher recycling contents and the use of recyclate for more demanding applications. It is our ambition to shape the future of our industry towards sustainability.
How many Logistics jobs are open in Cincinnati, OH right now?
There are currently 940 open logistics positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Logistics roles in Cincinnati, OH?
Companies currently hiring include Lowe's Companies, Inc., Kroger, Ohio Valley Goodwill Industries, Dollar Tree Stores, CREMER North America, LP, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Logistics jobs in Cincinnati, OH?
Yes — 56 of the 940 open logistics positions offer remote or hybrid work (19 remote, 37 hybrid).
How do I apply for Logistics jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.