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Full-time
Posted 1d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
The Senior Associate manages end-to-end immigration processes for corporate clients, ensuring full compliance with laws and regulations. They serve as the primary point of contact, providing tailored immigration plans and expert guidance while coordinating with government authorities and internal teams.
Requirements
Candidates must possess in-depth knowledge of immigration case working and compliance, along with strong leadership and project management abilities. Excellent communication skills and the capacity to adapt to changing priorities and technologies are essential for this role.
Full job description
Company Description
Vialto Partners is a market leader in global mobility services. Our purpose is to ‘Connect the world’. We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues.
Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work.
Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6,500 staff in over 50 countries around the world and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.
Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.
To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn andInstagram.
Job Description
This role is focused on assisting with the immigration requirements of our clients' employees. It involves ensuring adherence to Immigration Laws and Regulations and delivering outstanding client service. The caseworker plays a vital role, whether they are assigned to a global account or a specific geographic region. They engage in close collaboration with clients, individual employees, legal teams, government entities, and various stakeholders. This collaboration is essential for facilitating efficient and well-coordinated immigration processes. The caseworker's responsibilities are crucial in managing the complexities of immigration procedures and ensuring successful outcomes for all parties involved.
Serve as the primary point of contact for corporate clients seeking immigration support.
Understand the unique immigration needs of each client and develop tailored immigration plans.
Handle the end-to-end immigration process for employees, including visa applications, work permits.
Prepare and review immigration forms, petitions, and supporting documentation to ensure accuracy and compliance.
Interpret and apply immigration rules to ensure clients' compliance and avoid any potential legal issues.
Advise clients on immigration processes, timelines, and potential risks
Maintain accurate and organized case files for each client, ensuring all relevant documents are securely stored and readily accessible
Ensure commercial awareness i.e. efficiently recording time on a timely basis and supporting with billing activities, understanding scope creep.
Prepare and submit necessary documentation to government agencies and authorities.
Communicate effectively with clients, government officials, and internal teams to ensure seamless exchange of information.
Liaise with network office, third party providers, consulates, embassies, and immigration authorities receive up to date immigration rules or monitor case progress and resolve issues
Handle unexpected issues that may arise during the immigration (or implementation) process with professionalism and efficiency.
Provide regular updates to clients on the status of their immigration cases or change to immigration rules.
Use a broad range of tools and techniques to extract insights from current trends in business area.
Address client inquiries, concerns, and feedback in a timely and courteous manner.
Training new/junior team members on case management and immigration law forms and applications
Stay up-to-date with relevant immigration laws, regulations, and policies.
Depending on the service line you're working in, you might also assist with the implementation of any relevant technology/platform
Skills Required:
In-depth knowledge of immigration Case working and Compliance: A strong understanding of relevant regulations and policies is crucial.
Growth mindset, understanding business dynamics, and making informed decisions aligned with organizational objectives.
Strong leadership abilities, including negotiating, networking, building relationships, decision-making, and the ability to inspire and motivate a team.
Excellent communication skills, both verbal and written, with the ability to effectively engage and influence stakeholders at various levels.
Able to adapt to changing priorities, environments, and technologies, while maintaining resilience and managing challenges effectively.
Strong organizational and project management skills: The ability to manage multiple cases and deadlines simultaneously is vital.
Problem-solving and analytical skills: The ability to identify and resolve complex immigration-related issues is important.
Additional Information
This is a full-time position
We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.
Vialto is focused on transforming the global mobility ecosystem to support multinational organizations and their employees. The organization sparks growth and creates meaningful impact for businesses and individuals in more than 150 countries, supported by a team of over 6,000 dedicated immigration, tax, human resources and technology professionals.
Vialto Partners offers clients:
Tax solutions: Strategic tax planning, preparation and cross-border compliance services, including tax equalization and employment structures.
Immigration services: Immigration-related consulting, processing and compliance services informed by knowledge of government regulations and rapidly changing immigration laws.
Compensation and rewards: Integrated, end-to-end payroll and compensation management and reporting to ensure holistic global reporting, local compliance and overall cost-effectiveness.
Dynamic work strategy and services: Design and implementation of real-time mobility strategies and services—from mobility managed services to remote work and business travel solutions.
Vialto Partners is reimagining the future of global mobility, driving the mobility ecosystem forward to create a more connected, integrated and efficient supply chain to meet and exceed the evolving challenges and complexities of global workforce management. #vialtopartners
Offices: London, GB · Canberra, AU · Adelaide, AU · Vienna, AT · Rio de Janeiro, BR
Tax SolutionsImmigration ServicesCompensation and RewardsDynamic Work Strategy and ServicesPayroll Managed ServicesGlobal RewardsResidency ApplicationsEquity Award PlanningExecutive CompensationSocial Security and Pensions