LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through ou…
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Part-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
The Ticket Seller serves as the primary point of contact for guests, responsible for processing ticket sales and handling cash transactions. They also provide event information, manage will-call orders, and assist with general box office administrative tasks.
Requirements
Candidates must have a high school diploma or GED and at least six months of experience in customer service, retail, or hospitality. Proficiency in cash handling and the ability to work a flexible, event-driven schedule are required.
Full job description
LEGENDSGLOBAL
Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.The LegendsGlobal culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.Soundlike a winning formula for you?Join us!
THE ROLE
The Part-Time Box Office Ticket Seller serves as the first point of contact for guestspurchasingtickets and seeking event information. This positionis responsible fordelivering exceptional customer service while accurately processing ticket sales, handling cash transactions,assistingwith will-call, and providing information about events at the DCU Center. Successful candidates are dependable, detail-oriented, and committed to creating a positive guest experience.
ESSENTIAL DUTES AND RESPONSIBILITIES
Sell tickets for events using the venue's computerized ticketing system.
Open and close ticket windowsin accordance withestablished procedures.
Deliver exceptional customer service byassistingguests promptly, professionally, and courteously.
Respond to guest inquiriesregardingevents, ticket availability, pricing, seating, and venue information.
Process ticket sales accurately whilemaintainingproper cash-handling procedures.
Balance daily cash drawer, reconcile ticket sales, andsubmitcash and documentation for audit.
Maintainaccuratecounts of ticket inventory, including hard tickets and computerized ticket sales.
Process will-call orders andreservedticket requests according to established procedures.
Assistwith ticket reservations made by telephone or other approved methods.
Perform routine clerical and administrative duties related to box office operations.
Work independently while following established policies, procedures, and customer service standards.
Support other box office functions and performadditionalduties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Required
HighSchool Diplomaor GED.
Six months to one year of customer service, cash handling, retail, hospitality, or related experience.
Must be at least 18 years of age.
Preferred
Previousbox office or guest services experience.
Experience using computerized ticketing or point-of-sale systems.
SKILLS AND ABILITIES
Excellent customer service and interpersonal skills.
Ability to accurately count money and makechange.
Strong attention to detail and accuracy in cash handling and ticket transactions.
Ability to enter data accurately into computerized ticketing systems.
Effective verbal communication skills with the ability to answer guest questions professionally.
Strong organizational and problem-solving skills.
Ability to follow written and verbal instructions.
Ability to work independently and collaboratively as part of a team.
Ability tomaintaina professional appearance andpositiveattitude.
Ability to read, write, and communicate effectively in English.
COMPENSATION
HourlyRate: $16.80
WORKING CONDITIONS
This position works primarily in a box office environment and requires availability toworka flexible event-driven schedule, including evenings, weekends, and holidays. A background check isrequiredfor all cash-handling positions.
Location:
DCU Center
50 Foster Street
Worcester, MA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
LegendsGlobal is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
65,181
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR
How many Hospitality jobs are open in Worcester, MA right now?
There are currently 160 open hospitality positions in Worcester, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Worcester, MA?
Companies currently hiring include Domino's, Compass Group, Aramark Healthcare+, Global Partners LP, College of the Holy Cross, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Worcester, MA?
Yes — 1 of the 160 open hospitality positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Hospitality jobs in Worcester, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.