Springfield, Virginia, United States · Remote Solely
Entry level
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return hom…
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Springfield, Virginia, United States · On-site
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Job ID: 292008 Store Name/Number: VA-Springfield TC (0634) Address: 6500 Springfield Mall, Springfield, VA 22150, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regu…
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Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
Skills: Packaging, Loading and unloading, Transportation, Vehicle maintenance, Hospitality
Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We have been named a Top Wor…
BARISTA/COUNTER MEMBERS: Great American Restaurants has an award-winning collection of 14 restaurants, 3 artisan bakeries and a BBQ spot in Northern Virginia and Maryland offering fantastic cuisine and plenty of fun. We …
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Full-time
100% remote work, Flexible scheduling, Opportunities for growth, Travel perks, Exclusive industry discounts, Supportive team environment
Posted 6d ago
~40 hrs/week
Remote in Springfield, Virginia, United States
Responsibilities
The agent will support clients throughout their travel journey by managing bookings, changes, and cancellations. They are responsible for responding to inquiries via multiple channels while providing accurate information and ensuring high customer satisfaction.
Requirements
The ideal candidate possesses strong verbal and written communication skills and prior experience in customer service, preferably within the travel or hospitality sector. Candidates must be organized, detail-oriented, and comfortable learning new technology and booking systems.
Full job description
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
Ontdek een wereld aan rondreizen bij Getaway Travel
Industry
Leisure, Travel & Tourism
Company size
2-10 employees
Founded
2000
Headquarters
Amsterdam, Noord-Holland
LinkedIn followers
317
Getaway Travel exploiteert 14 online reismagazines als Afrika.nl, Azie.nl, NoordAmerika.nl, Indonesie.nl, Zuid-Afrika.nl, Amerika.nl etc. Getaway Travel’s online reismagazines zijn een van Nederlands belangrijkste bronnen voor reizigers die zich informeren over reisorganisaties en reisproducten.
Ons bereik bestaat uit 475.000 nieuwsbriefabonnees, 300.000 social media volgers en 4.500.000 bezoekers per jaar.
Getaway Travel matcht consumenten aan reisorganisaties en hun specifieke producten. We zetten innovatieve campagnes op die traffic, merkbekendheid en sales van partners vergroten. We adviseren consumenten over high-end reisorganisaties en hun producten.
Onze partners bestaan uit een breed scala van airlines, touroperators en kleine reisorganisaties.
Publicitaire partners zijn De Vakantiebeurs, Het Verre Reizen Event en Wereldculturen (Museum Volkenkunde, Tropenmuseum, Wereldmuseum, Afrika Museum).
Op GetawayTravel.nl runnen wij een sociaal user generated content platform; we doneren voor iedere reiservaring die op ons platform gedeeld wordt een bedrag aan Justdiggit. Justdiggit vergroent de aarde en helpt hiermee zowel de planeet als lokale bevolking. Zie https://www.Getawaytravel.nl/help-de-aarde.
Daarnaast richtten wij drie jaar geleden de eerste vakschool voor reisjournalisten/travel inluencers op, de Getaway Academy.
De kernwaarden van Getaway Travel zijn:
Sociaal – Delen – Kwaliteit – Unieke ervaringen – Fun
How many Hospitality jobs are open in Springfield, VA right now?
There are currently 132 open hospitality positions in Springfield, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Springfield, VA?
Companies currently hiring include Domino's, Great American Restaurants, Island Hospitality Management, Firebirds Wood Fired Grill, Dave & Buster's Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Springfield, VA?
Yes — 1 of the 132 open hospitality positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Hospitality jobs in Springfield, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.