Springfield, Massachusetts, United States · On-site
$58k–$77k/yr
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Ticketing Operations, Staff Supervision, Employee Relations, Scheduling, Labor Cost Control
Springfield, Massachusetts, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Mixology, Guest Service, Cash Handling, Inventory Management, Training And Mentoring
Springfield, Massachusetts, United States · On-site
$16/hr–$20/hr
Job Description The Catering Services Worker supports the event operations team in running successful catering orders and events within the location. The Catering Services Worker supports and carries out event set up, tr…
Skills: Customer Service, Catering, Event Set Up, Food Handling, Alcohol Service
Springfield, Massachusetts, United States · On-site
$16/hr–$20/hr
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Cash Handling, Meal Record Keeping
Springfield, Massachusetts, United States · On-site
$18/hr–$22/hr
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
Springfield, Massachusetts, United States · On-site
$16/hr–$19/hr
Job Description Are you self-motivated and proud of the work you do? Here at Aramark, we take pride in the level of service and safety we provide! As a General Utility Worker on our team of other service stars, you’ll ta…
Skills: Sanitation Procedures, Dishwashing, Chemical Safety, Customer Service, Kitchen Maintenance
Springfield, Massachusetts, United States · On-site
$16/hr–$20/hr
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Skills: Food Preparation, Sanitation, Kitchen Safety, Cash Handling, Meal Recording
Springfield, Massachusetts, United States · On-site
Job Description Your career starts here! Take advantage of our operations on your campus by kickstarting your future with our passionate teams and dedicated leaders who are ready to get you to where you want to go. As a …
Skills: Food Preparation, Customer Service, Food Safety, Sanitation, Inventory Replenishment
Springfield, Massachusetts, United States · On-site
$18/hr–$22/hr
Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you’ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen…
Skills: Food Preparation, Cooking Methods, Food Safety, Sanitation, Knife Skills
Springfield, Massachusetts, United States · On-site
$20/hr–$24/hr
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager wh…
Skills: Staff Supervision, Food Safety, Inventory Management, Scheduling, Training and Mentoring
Springfield, Massachusetts, United States · On-site
$20/hr–$24/hr
Job Description Time to step up your career! This is your moment to shine and lead the way for others too. We’re hiring full-time Food Service Supervisors to join our passionate Food Services Team. Alongside a manager wh…
Skills: Staff Supervision, Food Safety, Inventory Management, Scheduling, Training and Mentoring
Springfield, Massachusetts, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Springfield, Massachusetts, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Springfield, Massachusetts, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Springfield, Massachusetts, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Customer Service, Food Handling, Cash Handling, Order Taking, Sanitation Standards
Springfield, Massachusetts, United States · On-site
$44k–$58k/yr
Overview Lead with Purpose as a Store Manager at One of the Nation’s Top Convenience Chains! Are you an inspiring leader ready to do more than manage—ready to drive store performance, motivate teams, and be the example e…
Skills: Store Management, Team Leadership, Inventory Management, Recruiting, Staff Training
Springfield, Massachusetts, United States · On-site
$42k–$52k/yr
Overview Join Our Team as a Deli Associate – Where Flavor Meets Fun! Are you passionate about food and love engaging with people? We're looking for Deli Associates who thrive in a vibrant store and food service environme…
Skills: Store Management, Team Leadership, Inventory Management, Staff Recruitment, Cash Handling
Springfield, Massachusetts, United States · On-site
Commis Sommelier Le Royal Mansour Tamuda Bay recrute un (e) Commis Sommelier. Mission principale : Seconder le sommelier dans le déroulement du protocole de service sommellerie pour permettre aux hôtes de vivre une expér…
Skills: Wine Service, Beverage Service, Mise en place, Hygiene Standards, Safety Standards
Springfield, Massachusetts, United States · On-site
$20/hr–$30/hr
Company Description Welcome to Team Springfield Pie, or SPI for short. We are a family-owned and operated business that serves delicious pizza and more in Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Our story …
Skills: Cost Control, Inventory Control, Cash Control, Customer Relations, Staffing
Springfield, Massachusetts, United States · On-site
$20/hr–$30/hr
Job Description Dominos Pizza on Boston RD in Springfield MA is now hiring Managers. Must be able to work Nights and Weekends and have free availability. Must have a valid Drivers license, car Insurance, good driving rec…
Skills: Store Management, Operational Excellence, Staff Supervision, Driving, Scheduling
Springfield, Massachusetts, United States • On-site
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Oversee the daily operations of the Ticket Office, including staff supervision, scheduling, and labor cost management. Act as a liaison between MGM and external partners like Ticketmaster and promoters to manage ticket inventory and event creation.
Requires a minimum of 6 years of experience in a ticketing or box office role and a bachelor's degree or equivalent. Candidates must have management experience and the ability to work varied shifts, including weekends and holidays.
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The primary responsibility of the Ticketing Manager is to oversee the daily operations of the Ticket Office and the supervision of the staff. The Manager is responsible for providing all necessary tools, equipment and support to the Supervisors and Specialists to effectively perform their jobs to comply with the high service standards of the MGM.
THE DAY-TO-DAY:
Manages and leads ticketing staff and supervisors and resolves employee relations issues.
Oversees employee scheduling to ensure sufficient coverage aligned with projected volume demands, maximizing proficiency and minimizing payroll expenses.
Controls labor costs through forecasting of ticketing volume, on sale dates and event dates.
Maintains a high level of communication with all hotel operational departments to effectively resolve situations impacting guest service or malfunctions of department equipment. Liaison between MGM and Ticketmaster, Sister Properties, Promoters, Executives, etc.
Monitors existing standard operating procedures and develops new innovative strategies to ensure maximum efficiency.
Oversees ticketing accounting and cash handling procedures. Coordinates event creation, inventory, and ticket allotments to outside companies, Casino Marketing, Executives and Promoters for all MGM Grand Venues. Manages and maximizes ticket inventory for all property/venue shows/events.
Supervises venue reconciliation and prepares daily reports for Promoters and Management.
Perform other job related duties as requested
THE IDEAL CANDIDATE:
Management experience in ticketing operations
Minimum 6 years experience in a ticketing or box office role
Bachelor's degree or equivalent education and experience
Ability to work varied shifts, including weekends and holidays
Experience with budgeting, profit and loss statements
Previous experience working in a similar resort setting.
Previous experience managing multiple employees in a fast paced environment
5 years of management experience in ticketing operations
THE PERKS & BENEFITS:
Healthcare, financial and time off benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19247
The pay range for this role is:
$57,900.00 - $77,300.00This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company’s incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Welcome to the SHOW.
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Offices: 840 Grier Drive, Las Vegas, Nevada 89119, US · 1777 3rd St, Detroit, MI 48226, US · 101 Mgm National Ave, Oxon Hill, MD 20745, US · 875 Beach Blvd, Biloxi, MS 39530, US · 1 Borgata Way, Atlantic City, New Jersey 08401, US
There are currently 219 open hospitality positions in Springfield, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, MGM Resorts International, The Salema Group, Aramark Healthcare+, Compass Group, among others. Browse the listings above to see every active employer.
Yes — 2 of the 219 open hospitality positions offer remote or hybrid work (2 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
