Philadelphia, Pennsylvania, United States · On-site
Entry level
Description Job Summary: The Visitor Engagement Associate supports the day-to-day operations of the museum’s public-facing spaces, ensuring visitors have a welcoming, enriching, and informative experience. This role focu…
Skills: Customer service, Public speaking, Hospitality, Interpersonal skills, Ticketing systems
Kimpton Hotels & Restaurants
Overnight Guest Services Manager
Philadelphia, Pennsylvania, United States · On-site
Mid level
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Philadelphia, Pennsylvania, United States · On-site
Entry level
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Customer service, Housekeeping, Communication skills, Cleaning, Attention to detail
Philadelphia, Pennsylvania, United States · On-site
$12/hr–$15/hr
Entry level
Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) Bonus based on performance Competitive salary Dental insurance Employee…
Philadelphia, Pennsylvania, United States · On-site
$12/hr–$15/hr
Entry level
Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) Bonus based on performance Competitive salary Dental insurance Employee…
Philadelphia, Pennsylvania, United States · On-site
$12/hr–$15/hr
Entry level
Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources 401(k) Bonus based on performance Competitive salary Dental insurance Employee…
Philadelphia, Pennsylvania, United States · On-site
Mid level
Overview McCormick & Schmick’s is known for its timeless approach to American seafood dining, featuring impeccably fresh fish, premium steaks, and seasonally inspired dishes. With a polished yet approachable atmosp…
Skills: Restaurant management, Fine dining, Staff development, Guest satisfaction, Cost control
Philadelphia, Pennsylvania, United States · On-site
Senior
Overview Role: Cook ***5-10 years of experience with kosher kitchen standards such as food preparation, sourcing, and cooking processes, preferably in an institutional environment*** Join Healthcare Services Group (HCSG)…
Food Service Worker - Lincoln Financial Field Concessions - Lincoln Financial Field - Concessions
Philadelphia, Pennsylvania, United States · On-site
Entry level
Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food …
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Philadelphia, Pennsylvania, United States · On-site
Entry level$1.3B raised
Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible …
Skills: Customer Service, Communication Skills, Interpersonal Skills, Teamwork, Time Management
Domino's
General Manager(09131) - 4600 Roosevelt Blvd.,
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Philadelphia, Pennsylvania, United States · On-site
Mid level$1.3B raised
Job Description ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage…
Philadelphia, Pennsylvania, United States · On-site
Senior$579M raised
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Fine Dining Service, Cost Control, Business Acumen, Wine And Beverage Programs, Accounting
Philadelphia, Pennsylvania, United States · Remote Solely
$35k–$65k/yr
Entry level
Hotel Booking Specialist | Fully Remote Location: Remote (U.S.) About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettab…
Philadelphia, Pennsylvania, United States · On-site
Senior
Job Description The District Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $12-30M+ in revenue. This key leaders…
Philadelphia, Pennsylvania, United States · On-site
Mid level$1M raised
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Front Office Operations, Team Leadership, Guest Experience, Service Recovery, Staff Training
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Full-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
The Visitor Engagement Associate facilitates visitor experiences by leading exhibit talks, managing public-facing spaces, and providing informative engagement. They also support daily museum operations, including ticketing, group check-ins, and training new staff members.
Requirements
Candidates must have a high school diploma or equivalent and 1-2 years of experience in a public-facing role, preferably within a museum or cultural institution. Strong interpersonal skills, the ability to engage diverse audiences, and comfort with point-of-sale technology are required.
Full job description
Description
Job Summary:
The Visitor Engagement Associate supports the day-to-day operations of the museum’s public-facing spaces, ensuring visitors have a welcoming, enriching, and informative experience. This role focuses on visitor experience, exhibit-based programming, and facilitating visitor dialogues, while also helping to check in scheduled groups, assisting with ticketing, and training new staff. Working closely with the larger Learning and Engagement and Retail teams, and colleagues across departments, the Visitor Engagement Associate serves as a knowledgeable and approachable representative of the museum and plays an active role in creating an inclusive, engaging, and visitor-focused environment.
Duties & Responsibilities:
Duties & Responsibilities:
Visitor Engagement & Experience:
Greet and assist all visitors with warmth and professionalism, serving as a first point of contact.
Lead exhibit talks and facilitates visitor engagement in exhibition spaces, helping to interpret museum content and spark dialogue.
Provide support on the floor during programs and special events.
Check in scheduled groups, ensuring a smooth and welcoming start to their visit.
Respond to visitor questions and feedback in-real time, escalating concerns as needed to supervisors.
2. Museum Operations Support:
Assist with the distribution and return of visitor engagement tools.
Ensure visitor-facing museum areas are organized, clean, safe, and ready for opening each day and throughout the day.
Open, close and monitor exhibits, reporting issues such as maintenance needs, visitor incidents, or technical problems. Work to resolve issues in real-time, escalating concerns as needed to supervisors.
Serve as a point of contact on the radio for routine coordination and assist in emergencies.
Assist with special program and event set up and break down as needed.
Step in to operate the ticketing and point-of-sale systems to process admissions, memberships, and program reservations when Retail staff are unavailable.
3. Team Support & Training:
Provide peer support and assist with the onboarding and training of new front-line staff.
Participate in regular team briefings and contribute to collaborative problem-solving.
Requirements
Required Skills/Abilities:
High School Diploma or equivalent experience in customer service, education, hospitality, museum studies, or related field.
1–2 years of experience in a public-facing role, preferably in a museum or cultural institution.
Comfortable speaking to groups and engaging diverse audiences in gallery settings.
Strong interpersonal skills with a demonstrated commitment to hospitality and inclusion.
Experience with ticketing systems or point-of-sale technology preferred.
Ability to stay calm under pressure and adapt to a fast-paced, dynamic environment.
Demonstrated ability to work in a high-traffic environment, handling various tasks simultaneously.
Previous experience with front-line service operations is preferred.
Experience working with cross-departmental teams to ensure seamless service delivery.
Physical Requirements:
Ability to sit for prolonged periods of time.
Ability to walk all aspects of the 10 acre site each day.
Ability to work in space where temperatures may vary to cold and hot.
Eastern State Penitentiary Historic Site preserves America’s first penitentiary as a powerful, thought-provoking space for learning and reflection. Opened in 1829 with a revolutionary vision for criminal justice reform, the site operated until 1971 and now serves as a museum and national historic landmark. Through exhibitions, guided tours, and public programs, we use the power of place to explore the legacy of incarceration in the United States and its continuing impact today.
The Eastern State Center for Justice Education is our hub for deepening understanding of the criminal justice system and inspiring a more just future. Through public events, educational initiatives, and workforce development programs, we encourage the free-flowing exchange of ideas to inspire a more just, equitable world.
Together, the Historic Site and the Center for Justice Education invite visitors and communities across the country to learn from the past, engage with the present, and imagine a more just future.
Offices: 2027 Fairmount Avenue, Philadelphia, PA 19130, US
How many Hospitality jobs are open in Philadelphia, PA right now?
There are currently 1,219 open hospitality positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Philadelphia, PA?
Companies currently hiring include Aramark Healthcare+, Marriott International Hotels, Inc., Compass Group, Checkers Drive-In Restaurants, Inc., HHM Hotels, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Philadelphia, PA?
Yes — 53 of the 1219 open hospitality positions offer remote or hybrid work (41 remote, 12 hybrid).
How do I apply for Hospitality jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.