King of Prussia, Pennsylvania, United States · On-site
We are looking for a seasoned Assistant General Manager to assist leadership with the new development of our Residence Inn and City Express in King of Prussia, PA! ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Services Mai…
Skills: Guest Services, Marketing Management, Profit Management, Human Resource Management, Asset Management
King of Prussia, Pennsylvania, United States · On-site
Job Responsibilities Prepare and cook food items according to standardized recipes and menu specifications.Follow proper food safety and sanitation procedures to ensure food quality and safety.Adhere to portion control g…
Skills: Food Preparation, Cooking, Food Safety, Sanitation Standards, Portion Control
King of Prussia, Pennsylvania, United States · On-site
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where perform…
Skills: Culinary Management, Kitchen Operations, Food Cost Control, Portion Control, Inventory Management
King of Prussia, Pennsylvania, United States · On-site
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content…
Skills: Security Management, Personnel Supervision, Emergency Response, Training, Coaching
King of Prussia, Pennsylvania, United States · On-site
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer Service, Sales, Account Maintenance, Service Recovery, Verbal Communication
King of Prussia, Pennsylvania, United States · On-site
Overview If you’ve always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster.As a Certified Restaurant Supervisor (CRS), you will be responsible for supporting the manage…
Skills: Leadership, Restaurant Operations, Team Management, Guest Satisfaction, Staff Direction
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$22/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Customer Service, Product Demonstration, Clienteling, Makeup Application
King of Prussia, Pennsylvania, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! ⛳🍔🎉 At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging …
Skills: Hospitality, Bar Support, Inventory Management, Sanitation Standards, Teamwork
King of Prussia, Pennsylvania, United States · On-site
Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Play…
Skills: Customer Service, Hospitality, Teamwork, Time Management, Communication
King of Prussia, Pennsylvania, United States · On-site
🚨 Immediate Hiring | Swing into a Job You’ll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with P…
Skills: Customer Service, Hospitality, Communication, Teamwork, Time Management
King of Prussia, Pennsylvania, United States · On-site
$19/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
King of Prussia, Pennsylvania, United States · On-site
At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cle…
Skills: Leadership, Talent Acquisition, Team Development, Customer Experience, Financial Analysis
King of Prussia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Hampton Inn King of Prussia SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS O…
Skills: Guest Relations, Cleaning, Trash Management, Luggage Handling, Inventory Restocking
King of Prussia, Pennsylvania, United States · On-site
$16/hr–$17/hr
Hampton Inn King of Prussia SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS O…
Skills: Guest Relations, Cleaning, Trash Management, Luggage Handling, Inventory Restocking
King of Prussia, Pennsylvania, United States · On-site
$20/hr–$25/hr
Salary Range $20.12 - $25.15* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Food Production, Inventory Control, Health And Sanitation Standards, Menu Coordination, Waste Reduction
King of Prussia, Pennsylvania, United States · On-site
$15/hr–$19/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Customer Engagement, Sales Techniques, Hospitality, Product Knowledge, Inventory Recovery
King of Prussia, Pennsylvania, United States · On-site
🌟 Lead the Fun: Part-Time Key Holder at CAMP King of Prussia Ready to ditch the traditional and dive into a world of play? CAMP, a Family Experience store in King of Prussia, is looking for a Part-Time Key Holder to be …
Skills: Store Operations, Customer Service, Team Leadership, Conflict Resolution, Visual Merchandising
King of Prussia, Pennsylvania, United States · On-site
Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meet Life Time's standards of…
Skills: Facility Maintenance, Customer Service, Cleaning, Inventory Management, Safety Compliance
King of Prussia, Pennsylvania, United States · On-site
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content…
Skills: Security Patrolling, Emergency Response, Asset Protection, Incident Reporting, Surveillance
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Oversee all aspects of hotel operations, including guest services, profitability, and human resources for Residence Inn and City Express. Manage marketing plans, financial budgets, and physical asset maintenance to ensure high quality assurance standards.
Requires a Bachelor's degree in hospitality, accounting, or business and at least 2 years of hotel operations experience. Candidates must possess strong communication skills and the ability to obtain ServSafe and RAMP certifications upon hiring.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintains guest service as the driving philosophy of the hotel.
Personally demonstrates a commitment to guest service by responding to guests’ needs.
Is committed to making every guest 100 percent satisfied.
Ensures hotel staff, including all new-hires, know AND understand the importance of guest satisfaction, and are trained to meet service standards; develops added-value customer service programs.
Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
Ensures hotel standards contribute to the delivery of consistent guest service.
Implements and practices guest service initiatives.
Develops and implements marketing and action plans based on demand segments to maximize revenue per available room.
Knows why competitors are successful in each demand segment and directly markets/sells against them.
Ensures that marketing and sales plans are appropriate for each sales period, including special plans to maximize room revenue during forecasted low occupancy.
Coordinates advertising, public relations, and promotional programs.
Knows key accounts and actively “sells” through sales calls, property tours, etc.
Meets or exceeds budgeted profit margin for hotel.
Accurately forecasts revenues/expenses.
Prepares annual budget that accurately reflects the hotel’s business plan.
Anticipates revenue/cost problems and manages the timing of discretionary expenditures to stabilize cash flow.
Analyzes financial and operating information on ongoing basis to adjust business plans, labor requirements and operating costs.
Ensures hotel staff is trained in financial control procedures for cash, vouchers, inventories and receivables, and that these procedures are regularly followed.
Produces accurate, timely financial reports.
Knows the hotel’s demand segments and sources of business for each.
Knows the principal competition for each demand segment and can take advantage of the hotel’s relative strengths against each.
Identifies major revenue and expense opportunities and possible problems.
Accurately forecasts occupancy changes based on the changing market conditions (e.g. increased competition).
Translates business plans into action and manages those actions toward the achievement of revenue and cost objectives.
Manages human resources functions including recruiting, selection, orientation, training, performance planning and evaluation and pay/reward programs to maintain a qualified workforce.
Maintains a positive, cooperative work environment between staff and management.
Emphasizes employee selection, training and development as a way of doing business.
Ensures all hotel employees know hotel objectives.
Ensures personnel files are accurate and comply with both local and federal laws and regulations.
Administers personnel policies fairly and consistently.
Resolves employee grievances in a fair and timely way.
Ensures employees understand policies, pay procedures, bonus plans and benefits.
Helps to develop management talent by acting as a mentor for direct reports.
Ensures training objectives and development plans are completed.
Monitors and maintains acceptable turnover levels.
Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities.
Ensures ongoing staff and employee involvement in preventive maintenance programs.
Protects the interests of the hotel during capital projects.
Coordinates capital projects within budget, on time, and with minimal disruption to the guests.
Has outstanding property Quality Assurance Evaluations.
Personally conducts a weekly property audit with the hotel’s maintenance supervisor and executive housekeeper.
Inspects rooms, building exterior, parking lot, etc.
Knows local health and safety codes and regulations that apply to the hotel.
Understands and implements “Right to Know” laws.
Recognizes and corrects potential safety hazards such as broken doors or railings, fire hazards, etc.
Recognizes and corrects potential security problems such as locking doors after hours, etc.
Understands and follows policies and procedures for the hotel’s key control system and ensures others are trained in same.
Uses ongoing safety training to minimize worker’s compensation claims.
SUPERVISORY RESPONSIBILITIES
Manages and directs all aspects of the hotel operations, human resources, profitability, and service standards in accordance with brand and company policies.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
2+ years hotel experience in operations, food and beverage or administrative (Marriott experience a plus)
Bachelor's degree in hospitality, accounting or business.
May be required to work nights, weekends, and/or holidays.
LANGUAGE AND MATHEMATICAL SKILLS
Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Detail oriented with outstanding organizational and communication skills.
REASONING ABILITY
Demonstrate the ability to anticipate and solve practical problems or resolve issues.
Ability to maintain strict confidentiality as it pertains to employees, business decisions and overall hotel operations.
CERTIFICATES, LICENSES, REGISTRATIONS
Previous experience required
ServSafe and RAMP Certificates (not required, but must be obtained upon hiring)
Tools & Equipment:
Systems to be provided such as software, systems relevant to job requirements
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear
Frequently required to reach with hands and arms
Occasionally required to stoop, kneel, or crouch
Occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
Passionately Committed to Great Partnerships
A leading mid-Atlantic hotel development and management company. Proud to represent premier hotel brands including Marriott, Hilton and IHG. Our portfolio of hotels includes Crowne Plaza, Hampton Inns, Fairfield Inn & Suites, Staybridge Suites, Homewood Suites, Holiday Inn and Hilton Garden Inn. Previous assignments have included Courtyard by Marriott, Spring Hill Suites and Best Western.
Offices: 333 W. Lancaster Ave., Wayne, PA 19087, US
There are currently 114 open hospitality positions in King of Prussia, PA listed on Clera. New openings are added daily as companies post roles.
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