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Full-time
high school
Free Meal Every Shift, Room Discounts At Marcus Hotels & Resorts And Hilton-branded Properties, Discounts At Marcus Hotels & Resorts Restaurants, Cafes, Lounges, Golfing, Skiing, And Spa, Free Parking, Two For One Movie Theater Coupons At Marcus Theatres, Career Growth And Transfer Opportunities
Posted 51d ago
~40 hrs/week
Responsibilities
The Night Auditor manages front desk operations, processes guest transactions, and performs end-of-day audit reports to reset the system for the next day. They are also responsible for ensuring guest satisfaction, maintaining security, and coordinating with housekeeping and maintenance.
Requirements
A high school diploma or equivalent is required, and previous night audit experience is preferred. Candidates must be available for overnight and weekend shifts and possess basic math and accounting skills.
Full job description
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Night auditor to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Night Auditor you will be responsible for providing exceptional services to our guests, balancing charges, maintaining files and resetting the system for the next day’s operations.
Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
What will you be doing?
Perform front desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, running audit reports, and taking accurate messages for guests and management.
Perform data entry and guest transactions on front desk computer system, utilizing hotel PMS (Property Management System).
Provide quality service for guests in an efficient, professional and courteous manner.
Take ownership of guest complaints and provides prompt solutions within scope of authority.
Monitor front desk areas for safety, security, and appearance and reports any injuries, accidents or problems as necessary.
Work with housekeeping and maintenance departments to assess room status for cleanliness, maintenance and any repair work.
Responsible for accurate cash control to include keeping cash drawer and ensuring that all funds are accounted for and deposits made according to policy.
Perform other duties as assigned.
What do you bring to the role?
Ability and willingness to work the overnight, 3rd shift
High school diploma or equivalent is required
Previous Night Audit experience is preferred
Overnight and Weekend availability is required
Ability to understand, follow, and effectively communicate both written & verbally in English.
Thorough understanding of basic math and accounting skills.
Ability to make sound decisions with little supervision and to work under pressure in a fast paced environment.
What’s In It For You?
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee is an equal opportunity employer.
The Marcus Corporation is a leader in entertainment and hospitality.
Industry
Hospitality
Company size
10,001+ employees
Founded
1935
Headquarters
Milwaukee, WI
LinkedIn followers
3,272
Total funding
$100M
Headquartered in Milwaukee, Marcus Corporation (NYSE: MCS) is a leader in the entertainment and hospitality industries, with significant company-owned real estate assets. The Marcus Corporation’s theatre division, Marcus Theatres, is the fourth largest theatre circuit in the U.S. and currently owns or operates 985 screens at 78 locations in 17 states under the Marcus Theatres, Movie Tavern® by Marcus and BistroPlex® brands. The company’s lodging division, Marcus Hotels & Resorts, owns and/or manages 17 hotels, resorts and other properties in eight states.
Marcus Theatres is the fourth largest theatre circuit in the United States and currently owns or operates 1,036 screens at 83 locations in 17 states under the Marcus Theatres, Movie Tavern by Marcus and BistroPlex brands. For more information, please visit www.marcustheatres.com.
Marcus Hotels & Resorts owns and/or manages 16 hotels, resorts and other properties in the U.S. The company’s distinctive portfolio includes city-center meeting hotels, upscale resorts, historic properties, and premium branded and independent first-class hotels. Marcus Hotels & Resorts is an approved operator for all major lodging brands. A leader in the hospitality industry since 1962, Marcus Hotels & Resorts creates asset value for hotel owners through its expertise in management, development and product repositioning. This includes hotel food and beverage concepts developed by its Marcus Restaurant Group, featuring premier brands such as Mason Street Grill, ChopHouse, Miller Time Pub & Grill and SafeHouse Restaurants. For more information, please visit www.marcushotels.com.
Offices: Milwaukee, WI 53202, US
hospitalityentertainmentmovieshotelsmanagement companyand hotel managementMedia and EntertainmentHospitalityHotelTheatre
Based on 264 listings with disclosed salaries, most hospitality jobs in Wisconsin pay between $50k–$80k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Wisconsin right now?
There are currently 6,388 open hospitality positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Wisconsin?
Companies currently hiring include Domino's, Marcus Corporation, Kwik Trip, Inc., Compass Group, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Wisconsin?
Yes — 47 of the 6388 open hospitality positions offer remote or hybrid work (31 remote, 16 hybrid).
How do I apply for Hospitality jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.