Program Assistant - Operations & Compliance– Residential Services

Join a Mission That Changes Lives Every Day

Are you the kind of person who thrives on organization, loves solving puzzles, and gets satisfaction from keeping everything running like a well-oiled machine?

Do spreadsheets, reconciliations, project coordination, and compliance tracking excite you? Are you the person everyone relies on because nothing slips through the cracks when you're involved?

If so, we have an incredible opportunity for you.

Richmond Community Services is seeking an exceptional Residential Program Specialist  to support our Residential Services leadership team at our flagship 919 North Broadway location. This is not your average administrative position. This role sits at the center of operations, finance, compliance, and program support—helping ensure that the people we support receive the highest quality services while maintaining the financial integrity and regulatory compliance of one of Westchester's premier residential programs.

What You'll Do

As our Residential Program Specialist, you'll be a trusted partner to senior leadership and a key player behind the scenes.

You'll:

✅ Manage resident personal allowance, clothing allowance, and petty cash accounts

✅ Reconcile financial records, receipts, expenditures, and supporting documentation

✅ Track spending, balances, and account activity with exceptional accuracy

✅ Maintain audit-ready files and documentation

✅ Support OPWDD, Department of Health, and CMS compliance efforts

✅ Create and monitor SysAid tickets and operational requests

✅ Maintain records in Therap and other electronic systems

✅ Prepare reports, spreadsheets, presentations, and executive-level materials

✅ Take and distribute meeting minutes while tracking action items and deadlines

✅ Support audits, surveys, corrective action plans, and quality improvement initiatives

✅ Serve as an administrative resource to the Residential Services Administrator and leadership team

Why This Role Matters

• Every receipt you reconcile.
• Every file you organize.
• Every report you prepare.
• Every deadline you track.

It all contributes to ensuring the individuals we support receive safe, high-quality, person-centered services.

This position is ideal for someone who loves being the person who keeps everything organized, compliant, and moving forward.

We're Looking For Someone Who Is...

✔ Highly organized and detail-oriented

✔ Comfortable working with numbers and financial records

✔ Skilled in Microsoft Excel and administrative technology

✔ Able to manage multiple priorities and deadlines simultaneously

✔ Professional, confidential, and dependable

✔ Comfortable supporting executives and management-level staff

✔ A strong communicator who can work effectively with leaders across the organization

✔ Someone who takes pride in accuracy, accountability, and excellence

Qualifications

• High School Diploma required
• Minimum three (3) years of secretarial or administrative experience
• Experience supporting multiple staff members and/or management-level leaders preferred
• Strong Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook
• Accurate typing speed of 50+ words per minute
• Knowledge of advanced office procedures and administrative practices
• Experience with meeting minutes, documentation management, financial tracking, or compliance activities preferred
• Valid NY, NJ, or CT Driver's License required
• Reliable transportation to travel between agency locations as needed

Why Richmond?

At Richmond Community Services, you'll join a mission-driven organization dedicated to supporting people with intellectual and developmental disabilities in living meaningful and fulfilling lives.

In return, we offer:

⭐ Competitive salary

⭐ Outstanding benefits package

⭐ Tuition reimbursement

⭐ Retirement plan with employer contribution

⭐ Opportunities for professional growth and advancement

⭐ A supportive leadership team

⭐ The opportunity to make a difference every single day

Ready to Be the Person Behind the Success?

If you're looking for a role where your organization, attention to detail, and administrative expertise truly matter, we want to hear from you.

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