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$24/hr–$28/hr
Full-time
Health insurance, Dental insurance, Vision insurance, Paid mileage reimbursement, Company-paid life insurance, AD&D insurance
Posted 15d ago
~40 hrs/week
Responsibilities
The Client Care Supervisor is responsible for conducting client assessments, developing care plans, and maintaining strong relationships with clients and their families. They also collaborate with branch staff to implement marketing initiatives and identify opportunities to increase service hours.
Requirements
Candidates must have at least 2 years of experience in sales, marketing, or business development, preferably within the healthcare or home care industry. A valid driver's license, clean driving record, and access to a vehicle are required for frequent client visits.
Full job description
Join Our Team at Family Resource Home Care!
At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives!
We are currently hiring for a Client Care Supervisor to join our branch located in Spokane Valley, WA.
Position: Client Care Supervisor (CCS)
We’re looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients’ well-being. In this role, you’ll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies.
Responsibilities
Conduct assessments for potential clients to understand their needs.
Build trust with clients and their families.
Present customized care plans to bring in new clients.
Maintain strong relationships with current clients.
Monitor clients' health conditions and needs.
Provide exceptional customer service and address concerns.
Regularly visit clients to assess their well-being.
Update care plans as clients’ needs change.
Keep accurate client documentation.
Give clear directions for caregivers.
Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
Identify opportunities to increase billable hours and services.
Implement marketing initiatives to attract new clients.
Requirements
2+ years in sales, marketing, or business development (healthcare or home care preferred).
Proven track record of meeting goals.
Excellent written and verbal communication skills.
Customer-focused with a passion for quality care.
Friendly and able to build lasting relationships.
Ability to work both independently and as part of a team.
Comfortable visiting clients in their homes.
Valid driver’s license, auto insurance, clean driving record, and access to a vehicle.
Work Schedule
Hours: Monday – Friday, 8 AM - 5 PM
Location: 25% office work, 75% client visits
Pay Range: $24.04-$28.85/hr
What We Offer
Competitive salary plus performance-based bonus incentives
Comprehensive benefits (health, dental, vision)
Paid mileage reimbursement
Company-paid life and AD&D insurance
Paid time off: 3 weeks vacation in your first year
11 paid holidays
Ongoing training and professional development
Company matching 401(k)
If you're passionate about making a difference in the lives of others, we’d love to hear from you!
Home Care is an Essential Service. We are open and serving clients!
Industry
Individual and Family Services
Company size
501-1,000 employees
Founded
1996
Headquarters
Liberty Lake, Washington
LinkedIn followers
5,274
Family Resource Home Care is one of the largest independent providers of home care services in the Pacific Northwest and one of the largest in the United States. The company is focused on empowering older adults to continue living at home by providing them with home care services that address their unique challenges.
The company provides a variety of services to clients including:
• Personal Care including bathing, dressing, grooming, walking,
toileting, exercise, and help with medications
• Meal Planning and Preparation
• Companion Care including conversation, support on running errands,
doctor appointments, shopping, travel, social outings, to name a few
• Light Housekeeping including cleaning of laundry and linens etc.
• Live-in Care
• Dementia and Alzheimer’s Care
• End of Life Care
• Transitional Care
• Respite Care
Offices: 23403 E Mission Ave, Liberty Lake, Washington 99019, US · 10700 Meridian Avenue N,, #215, Seattle, Washington 98133, US · 375 118th Ave SE, 102B, Bellevue, Washington 98005, US · 2102 N Pearl St, Building D Ste. 400,, Tacoma, Washington 98406, US · 213 N Main St, Ste 3, Moscow, Idaho 83843, US
in-home careSenior Home Carehome careelder carehome care agencylong term carehome care servicesand caregiversHealth CareElder Care
How many Healthcare jobs are open in Spokane, WA right now?
There are currently 785 open healthcare positions in Spokane, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Spokane, WA?
Companies currently hiring include PROVIDENCE MEDICAL INSTITUTE, MultiCare Health System, CHAS Health, Frontier Behavioral Health, Pioneer Human Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Spokane, WA?
Yes — 52 of the 785 open healthcare positions offer remote or hybrid work (20 remote, 32 hybrid).
How do I apply for Healthcare jobs in Spokane, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.