Roanoke, Virginia, United States · On-site
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Staff Supervision, Revenue Cycle Management, Patient Registration, Insurance Verification, Hospital Billing
Roanoke, Virginia, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Patient Admitting, Insurance Verification, Customer Service, Medical Necessity Screening, Pre-registration
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Any Day, Any Shift (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R158140 PHARMACY TECH -Lobby (Retail) (Open) How You’ll Help Transform Healthcare:C…
Skills: Prescription Processing, Inventory Management, Insurance Adjudication, Non-sterile Compounding, Customer Service
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Any Day, Any Shift (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R160532 Pharmacy Tech-CRMH Lobby Pharmacy (Open) How You’ll Help Transform Healthca…
Skills: Medication Preparation, Inventory Control, Non-Sterile Compounding, Billing, Customer Service
Roanoke, Virginia, United States · On-site
$33/hr–$50/hr
Employment Status:Full timeShift:Night (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R160883 CT Technologist (3 12--hour shifts) - Weekday Nights (Open) How You’ll Help Transform He…
Skills: CT Imaging, Radiological Diagnosis, IV Contrast Injections, Radiation Safety, Cross-sectional Anatomy
Roanoke, Virginia, United States · On-site
$15/hr–$21/hr
Employment Status:Part timeShift:Day (United States of America)Facility:2331 Franklin Rd - RoanokeRequisition Number:R161036 Scribe - Carilion Orthopedic Surgery (Open) How You’ll Help Transform Healthcare:The Scribe fac…
Skills: Medical Documentation, Medical Terminology, Epic EMR, PACS Imaging System, Typing
Roanoke, Virginia, United States · On-site
Job DetailsJob Location: FOOT LEVELERS LTD - ROANOKE, VA 24012Salary Range: $19.00 Provide wow-worthy customer service, on each and every call. Become the subject matter expert on our custom orthotics and ancillary produ…
Skills: Customer Service, Telecommunications, CRM, Upselling, Problem Solving
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Day (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R161342 Clinical Associate - Vascular PACU - FT (Open) How You’ll Help Transform Healthcare:The Cl…
Skills: Clinical Support, Clerical Support, Phlebotomy, Patient Care, EMR
Roanoke, Virginia, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization Administration, Medical Counseling
Roanoke, Virginia, United States · On-site
$130k–$160k
Job DetailsJob Location: FOOT LEVELERS INC - ROANOKE, VA 24012Position Type: Full TimeSalary Range: $130,000.00 - $160,000.00 Salary/yearJob Shift: DayThe Director of Integrated Marketing is responsible for leading Foot …
Skills: Digital Marketing Strategy, Brand Communications, Customer Engagement, Marketing Operations, SEO/SEM
Roanoke, Virginia, United States · On-site
$33/hr–$50/hr
Employment Status:Variable / FlexShift:Any Day, Any Shift (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R160895 CT Technologist- Flex/PRN (Open) How You’ll Help Transform Healthcare…
Skills: Computed Tomography, Radiological Diagnosis, IV Contrast Injections, Patient Positioning, Patient Care Coordination
Roanoke, Virginia, United States · On-site
Job DetailsJob Location: FOOT LEVELERS LTD - ROANOKE, VA 24012Salary Range: $19.00 Provide wow-worthy customer service, on each and every call. Become the subject matter expert on our custom orthotics and ancillary produ…
Skills: Customer Service, CRM, Telecommunications, Upselling, Problem Solving
Roanoke, Virginia, United States · On-site
$130k–$160k
Job DetailsJob Location: FOOT LEVELERS INC - ROANOKE, VA 24012Position Type: Full TimeSalary Range: $130,000.00 - $160,000.00 Salary/yearJob Shift: DayThe Director of Integrated Marketing is responsible for leading Foot …
Skills: Digital Marketing Strategy, Brand Management, Customer Engagement, SEO/SEM, CRM Marketing
Roanoke, Virginia, United States · On-site
$65/hr–$85/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy Management, Patient Counseling, Immunization, Team Leadership, Regulatory Compliance
Roanoke, Virginia, United States · On-site
$21/hr–$30/hr
Employment Status:Full timeShift:Evening (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R161425 PHARMACY TECH II - Anesthesia Services/Operations (Open) How You’ll Help Transform Hea…
Skills: Sterile Compounding, Non-sterile Compounding, Inventory Management, Diversion Monitoring, Medication Safety Reporting
Roanoke, Virginia, United States · On-site
$21/hr–$30/hr
Employment Status:Full timeShift:Day (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R161381 Pharmacy Tech II- D/E Admix (Open) How You’ll Help Transform Healthcare:This is Carilion C…
Skills: Sterile Compounding, Non-sterile Compounding, Inventory Management, Diversion Monitoring, Mail Order Processing
Roanoke, Virginia, United States · On-site
$15/hr–$21/hr
Employment Status:Full timeShift:Day (United States of America)Facility:2331 Franklin Rd - RoanokeRequisition Number:R161390 Clinical Patient Liaison - Ortho (Open) How You’ll Help Transform Healthcare:The Clinical Patie…
Skills: Customer Service, Interpersonal Skills, Medical Terminology, Electronic Medical Records, Data Entry
Roanoke, Virginia, United States · On-site
$36/hr–$45/hr
Our doors are open—and so are our opportunities. Planned Parenthood South Atlantic is a mission-driven organization committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to…
Skills: Patient Care, Surgical Recovery, Medication Administration, Vital Signs Monitoring, Patient Education
Roanoke, Virginia, United States · On-site
$79k–$193k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Pharmaceutical Sales, Territory Management, Account Management, Customer Relationship Management, Strategic Planning
Roanoke, Virginia, United States · On-site
$27/hr–$41/hr
Employment Status:Full timeShift:Night (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R160972 Radiologic Technologist (4 10 hour shifts)- nights (Open) How You’ll Help Transform Heal…
Skills: Diagnostic Imaging, Fluoroscopy, Radiography, Patient Assessment, Contrast Media Administration
Roanoke, Virginia, United States • On-site
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The Supervisor coordinates patient access and pre-access staff to ensure efficient registration and revenue cycle compliance. They are responsible for monitoring productivity, managing schedules, and implementing AI-driven process improvements.
Candidates should have 1-3 years of experience and preferably a degree with 2-3 years of supervisory experience in healthcare. Required certifications include CHAM and CRCR, along with demonstrated proficiency in AI application.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
The starting salary for this position is $47,400.00 annually, final compensation will be based on experience
The Patient Access & Pre-Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.
Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training for staff. Monitors daily productivity and communicates with staff.
Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.
Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity.
Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate.
On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
Assists with staff evaluations. Maintains time/attendance system.
Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team.
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
Job Experience: - 1 to 3 Years
2 Year/ Associate degree or 4 year/ Bachelor’s Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Innovation in Revenue Cycle Management
Ensemble manages more than $47 billion in net patient revenue (NPR) and partners with more unique health systems than any other revenue cycle firm to deliver holistic financial health solutions through end-to-end managed services partnerships. The firm helps providers maximize their current technology and deploys industry-leading solutions to meet the unique needs of their systems and patients. Ensemble focuses on delivering value quickly and sustaining high performance, meeting 100% of year-one client goals, exceeding 102% of year-one cash collections and delivering 5% average NPR lift across clients.
Offices: 11511 Reed Hartman Highway, Cincinnati, OH 45241, US
There are currently 593 open healthcare positions in Roanoke, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Carilion Clinic, CVS Health, Quest Diagnostics, Virginia Information Technologies Agency, Friendship Retirement Community, among others. Browse the listings above to see every active employer.
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