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Patient Services Associate II - Cardiology - Jefferson Northeast - Full-Time Days
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Full-time
high school
Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, AD&D Insurance, Short-term Disability
Posted 53d ago
~40 hrs/week
Responsibilities
The Patient Services Associate II manages patient arrival and departure activities, including scheduling and check-in/out via EPIC. They are responsible for obtaining pre-certifications, verifying insurance, and ensuring a professional patient experience.
Requirements
A high school diploma or equivalent is required for this position. Previous experience in customer service or patient-facing healthcare roles is preferred.
Full job description
Job Details
Full-time Schedule: Monday-Friday, 8:30am - 5pm
Job Description
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
Obtains pre certifications and/or pre authorizations for procedures.
Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Greets and interacts with patients/visitors in a professional manner, on phone or in person.
Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.
Education:
HS Diploma or equivalent required.
Experience:
Customer service and/or patient facing healthcare experience preferred.
Jefferson Perks:
Top-Tier health insurance
Opportunities for career advancement
Employee discounts on products and services
Generous ETO/PTO
Tuition Reimbursement
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Jefferson University Physicians
Primary Location Address
2607 Rhawn Street, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
Complete coverage at every stage. Your health is a lifelong journey. We provide comprehensive coverage to meet your changing needs. Through Jefferson Health Plans and Health Partners Plans, we offer some of the most high-quality, affordable health plans in the region.
Managed Care OrganizationMedicareMedicaidCHIPIndividual and Family Plansand Health InsuranceLife InsuranceInsuranceHealth Insurance
How many Healthcare jobs are open in Philadelphia, PA right now?
There are currently 4,399 open healthcare positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Philadelphia, PA?
Companies currently hiring include Temple Health – Temple University Health System, Jefferson Health Plans, Children's Hospital of Philadelphia Research Institute, CVS Health, Children's Hospital of Philadelphia, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Philadelphia, PA?
Yes — 491 of the 4399 open healthcare positions offer remote or hybrid work (167 remote, 324 hybrid).
How do I apply for Healthcare jobs in Philadelphia, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.