Norfolk, Virginia, United States · On-site
$16/hr–$21/hr
Description Who We Are At AVP•SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, techno…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Multi-line Phone Systems, Payment Processing
Norfolk, Virginia, United States · Hybrid
Job Title: Remote Clinical Counselor Floater ** This position is primarily remote, but requires flexibility to support clients across time zones, including the ability to respond to surge assignments or travel needs that…
Skills: Non-medical Counseling, Case Management, Crisis Intervention, Risk Assessment, Telehealth
Norfolk, Virginia, United States · On-site
BAYADA Home Health Care is currently seeking an experienced Physical Therapist, PT, for a part time opportunity performing home health visits for our senior living office. This office services adult and geriatric clients…
Skills: Diagnostic Testing, Care Plan Development, Gait Training, Balance Testing, Manual Therapeutic Exercises
Norfolk, Virginia, United States · On-site
$44/hr–$79/hr
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of car…
Skills: Medication Therapy Management, Pharmacokinetic Dosing, Sterile Compounding, Non-sterile Compounding, Medication Order Verification
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Second (Evenings) Overview: Sentara Norfolk General Hospital is hiring a Patient Care Technician (PCT) for the Neuro Intermediate Care unit. This is a Part-Time, Evening Shift (12-hour s…
Skills: Patient Care, Vital Signs Monitoring, Phlebotomy, Point of Care Testing, EKG Testing
Norfolk, Virginia, United States · On-site
$2k–$2k/wk
Overview Respiratory Therapist (Registered) – Norfolk, Virginia. This travel assignment begins 07/27/2026 and runs for 13 weeks. You’ll work a 3x12-hour day shift with guaranteed 35 hours per week in a skilled nursing fa…
Skills: Respiratory Care, Patient Assessment, Inhaled Medication Administration, Aerosol Therapy, Airway Clearance Techniques
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Third (Nights) Overview: LPN – Emergency Department | Level I Trauma Center Sentara Norfolk General Hospital is hiring full-time Licensed Practical Nurses for our Emergency Department, h…
Skills: Emergency Nursing, Trauma Care, Critical Thinking, Patient-Centered Care, Acute Care
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Third (Nights) Overview: Sentara is hiring a Registered Nurse (RN) at Norfolk General Hospital's Mother-Baby Unit, in Norfolk Virginia. Sign on Bonus up to $20,000 offered for qualified …
Skills: Nursing Process, Postpartum Care, Infant Care, Patient Assessment, Patient Education
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Norfolk General Hospital is hiring Patient Care Technicians (PCTs) for our Norfolk General Resource Pool. Part Time and Full Time, Day Shift a…
Skills: Patient Care, Vital Signs Monitoring, Phlebotomy, Point of Care Testing, EKG Testing
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Third (Nights) Overview: Sentara Heart Hospital in Norfolk, Virginia is hiring an experienced Registered Nurse for the Cardiac Surgical ICU to work a 14-week assignment! Travel Registere…
Skills: Cardiac Surgical ICU Nursing, Hemodynamic Monitoring, Mechanical Ventilation, Drug Infusions, IABP Therapy
Norfolk, Virginia, United States · Remote OK
City/State Norfolk, VA Work Shift First (Days) Overview: The Director of Corporate Strategy and Planning plays an integral role in assisting the Vice President of Strategy in developing, implementing and monitoring strat…
Skills: Strategic Planning, Market Assessment, Product Development, Statistical Analysis, Financial Analysis
Norfolk, Virginia, United States · On-site
$35/hr–$37/hr
Looking for qualified Wound Care Nurse (RN or LPN) to join our team! Location: Ghent Health and Rehabilitation Job Type: Full-Time (Every Other Weekend May Be Needed) Are you a dedicated, compassionate nurse with a passi…
Skills: Wound Care Management, Patient Assessment, Treatment Planning, Care Coordination, Staff Education
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Leigh in Norfolk, VA is seeking an Senior Echocardiographer Shift: Part-time Position Overview: Echocardiographer will perform Echo and Stress Echo tests, …
Skills: Echocardiography, Stress Echo, Transesophageal Echocardiogram, Doppler Ultrasound, Cardiac Non-Invasive Lab
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: LPN – Emergency Department | Level I Trauma Center Sentara Norfolk General Hospital is hiring part-time Licensed Practical Nurses for our Emergency Department, hom…
Skills: Emergency Nursing, Trauma Care, Critical Thinking, Patient-Centered Care, Acute Care
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Leigh in Norfolk, VA is seeking an Senior Echocardiographer Shift: Flexi Position Overview: Echocardiographer will perform Echo and Stress Echo tests, Tran…
Skills: Echocardiography, Stress Echo, Transesophageal Echocardiogram, Doppler Ultrasound, Cardiac Non-Invasive Lab
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Swing Shift Overview: Sentara is hiring an Equipment Resource Associate at Sentara Norfolk General Hospital in Norfolk, Virginia. Hours: 11a-7p M-F Job Description Responsible for medica…
Skills: Medical Equipment Maintenance, Cleaning, Functional Checks, Equipment Repair, Customer Service
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Rotating Overview: Sentara Heart Hospital located in Norfolk, Virginia is looking for a Chief Cardiac Perfusionist to join the team. The Sentara Heart Hospital, a 112-bed care facility, …
Skills: Cardiac Perfusion, Clinical Leadership, Staff Supervision, Budget Monitoring, Quality Coordination
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift Third (Nights) Overview: Sentara Leigh Hospital is hiring a Patient Care Technician (PCT) for the Observation/Transition Unit. This is a Part Time, Rotating Shift (12-hour shift) positio…
Skills: Patient Care, Vital Signs Monitoring, Phlebotomy, Point of Care Testing, EKG Testing
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Norfolk General Hospital is hiring a Patient Care Technician (PCT) for the Cardiac Unit. This is a Full Time, Day Shift (12-hour shift) position. Hours: 7:…
Skills: Patient Care, Vital Signs Monitoring, Phlebotomy, Point of Care Testing, EKG Testing
Norfolk, Virginia, United States · On-site
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Norfolk General Hospital is hiring a Patient Care Technician (PCT) for the Cardiac Procedural Recovery & Short Stay Unit. This is a Full Time, Day Shift (1…
Skills: Patient Care, Vital Signs Monitoring, Phlebotomy, Point of Care Testing, EKG Testing
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The specialist is responsible for managing patient check-ins, check-outs, and scheduling appointments while handling multi-line phone inquiries. They also process payments, verify insurance information, and maintain accurate patient records.
Candidates should have a high school diploma or GED, with an associate degree preferred and experience in healthcare or service industries. Strong communication skills, computer literacy, and a professional, empathetic demeanor are required.
Description
Who We Are
At AVP•SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.
To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.
· Paid Training & Career Development
· Growth & Advancement Opportunities
· Supportive Team Environment
· Competitive Benefits Package
· Tuition Reimbursement Opportunities
· Employee Eyewear Discounts
· Referral Bonus Program
· Make a Meaningful Difference Every Day
We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy.
· Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously
· Register patients and verify patients’ records are up-to-date and accurate
· Verify personal and insurance information for services and procedures
· Schedule appointments and procedures
· Reschedule missed appointments and cancellations
· Process medical record requests
· Collect and process payments from patients
· Conduct daily reconciliation of cash reports and monies collected
· Complete other functions as requested by management
Requirements
· Strong communication, outgoing, and positive interpersonal skills
· Healthcare and service industry experience preferred
· Empathetic personality with attention to patient’s needs
· Strong organizational skills with attention to detail; ability to prioritize tasks
· Ability to work as a team member and uphold organizational standards and values
· Demonstrated computer literacy REQUIRED
· Excellent judgment, dependability, and diligence
· Demonstrated high ethical standards and integrity
· Demonstrated accuracy and thoroughness; monitors own work to ensure quality
· Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy
· Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed
· Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect
· High School diploma or GED, associate degree preferred
· Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
Pay Range: $16hr-$21hr
Actual compensation is determined based on qualifications, experience, certifications, internal equity, and business needs.
If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.
AVP•SEES Group is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.
A Mid-Atlantic based Ophthalmology and Optometry management services company. Advocating vision, protecting SIGHT
Atlantic Vision Partners (AVP) is proud to announce a strategic merger with SEES Group. The combined organization now spans 88 locations, forming one of the largest eye care networks in the Southeast and Mid-Atlantic, expanding access and advancing clinical innovation.
Offices: Richmond, VA 23219, US · 1835 Graves Mill Rd, Lynchburg, Virginia 24551, US · 505 7th St, Altavista, Virginia 24517, US · 204 Ambriar Plaza, Amherst, Virginia 24521, US · 191 Old Courthouse Rd, Appomattox, Virginia 24522, US
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