Meridian Life Science, Inc.Memphis, Tennessee, United States · On-site
About Meridian Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and deliv…
Skills: Order fulfillment, Customer support, Order entry, Complaint resolution, CRM management
Memphis, Tennessee, United States · On-site
Job Summary Provides age-specific pharmaceutical care and basic clinical services for assigned patient care areas. Contributes to goals, programs, QA, PI and other activities for their unit/department/hospital. Performs …
Skills: Oncology pharmacy, Medication safety, Sterile compounding, Inventory management, Pharmacotherapeutic planning
Memphis, Tennessee, United States · On-site
Saint Francis Hospital - Memphis is seeking a full-time Nurse Practitioner to join a growing Interventional Cardiology team in Memphis, Tennessee. Working alongside two physicians and two advanced practice providers, thi…
Skills: Patient management, Care coordination, Clinical support, Interventional cardiology, Patient outcomes
Memphis, Tennessee, United States · On-site
$55k–$85k/yr
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health service…
Skills: Clinical Research, Good Clinical Practices, Phlebotomy, Patient Recruitment, Regulatory Compliance
Memphis, Tennessee, United States · On-site
Shelby Oaks Post Acute is a senior care facility in Memphis, Tennessee, that offers services including skilled nursing, long-term care, and short-term rehabilitation. With a capacity of 77 residents, the facility provide…
Skills: Nursing operations, Regulatory compliance, Staff supervision, Quality assurance, Budget management
Memphis, Tennessee, United States · On-site
$77k–$90k/yr
Physical Therapist – Outpatient Ortho - Memphis, Bartlett, Germantown, and Cordova, TN! Build Your Outpatient Physical Therapy Career with us! At Results, part of the Upstream Rehabilitation network, you can focus on pat…
Skills: Physical therapy, Orthopedic physical therapy, Patient care, Evidence-based practice, Clinical documentation
Memphis, Tennessee, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Occupational medicine, Urgent care, Emergency medicine, Patient examination, Diagnostic testing
Memphis, Tennessee, United States · On-site
$18/hr–$22/hr
Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team! Why Friends For All: For more than three decades, Friends For All (formerly Friends For Life) has been …
Skills: Case management, Housing assistance, Eligibility assessment, Data management, Property management
Memphis, Tennessee, United States · On-site
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen…
Skills: Respiratory therapy, Patient assessment, Ventilator management, Oxygen therapy, Patient education
Memphis, Tennessee, United States · On-site
$70k–$83k/yr
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is commit…
Skills: Regulatory compliance, Licensing, Regulatory intelligence, Controlled substance due diligence, Audit readiness
Memphis, Tennessee, United States · On-site
$70k–$83k/yr
Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is commit…
Skills: Regulatory compliance, Licensing, Regulatory intelligence, Controlled substance due diligence, Audit readiness
Memphis, Tennessee, United States · On-site
Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. Integral part of the nursing team that acts as receptionist, performs clerical and secretari…
Skills: Clerical duties, Medical terminology, Computer literacy, Data entry, Patient record management
Memphis, Tennessee, United States · On-site
Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. Integral part of the nursing team that acts as receptionist, performs clerical and secretari…
Skills: Medical terminology, Computer literacy, Clerical duties, Data entry, Patient communication
Memphis, Tennessee, United States · On-site
Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improv…
Skills: Patient Care, Front Office Operations, Customer Service, HIPAA Compliance, Data Entry
Memphis, Tennessee, United States · On-site
Up to $3,750 Sign-on Bonus Based on Eligibility At the direction of a Registered Occupational Therapist, performs patient treatments as indicated by the treatment plan. Documents treatments given, including frequent and …
Skills: Occupational therapy, Patient treatment, Clinical documentation, Patient assessment, Equipment maintenance
Memphis, Tennessee, United States · On-site
$26/hr–$30/hr
Physical Therapist Assistant – Outpatient Orthopedics Grow Your Physical Therapist Assistant Career with Us! Memphis, TN (Southwind) At Results Physiotherapy, part of the Upstream Rehabilitation network, you’ll have the …
Skills: Physical therapy, Orthopedics, Patient care, Mobility training, Strength training
Memphis, Tennessee, United States · On-site
$77k–$90k/yr
Physical Therapist – Outpatient Ortho - Chickasaw Gardens, TN Build Your Outpatient Physical Therapy Career with us! At Results, part of the Upstream Rehabilitation network, you can focus on patient care while advancing …
Skills: Physical therapy, Orthopedic physical therapy, Patient care, Evidence-based care planning, Clinical documentation
Memphis, Tennessee, United States · On-site
$78k–$90k/yr
Physical Therapist – Outpatient Ortho - Southwind / Memphis, TN Build Your Outpatient Physical Therapy Career with us! At Results, part of the Upstream Rehabilitation network, you can focus on patient care while advancin…
Skills: Patient Care, Outpatient Orthopedic Therapy, Evidence-Based Care Planning, Outcomes-Driven Therapy, Clinical Documentation
Memphis, Tennessee, United States · On-site
$78k–$90k/yr
Physical Therapist – Outpatient Ortho - Southwind / Memphis, TN Build Your Outpatient Physical Therapy Career with us! At Results, part of the Upstream Rehabilitation network, you can focus on patient care while advancin…
Skills: Outpatient Orthopedic Therapy, Evidence-Based Care Planning, Patient Care, Clinical Documentation, Outcomes-Driven Therapy
Memphis, Tennessee, United States · On-site
$26/hr–$30/hr
Physical Therapist Assistant – Outpatient Orthopedics Grow Your Physical Therapist Assistant Career with Us! Memphis, TN (Southwind) At Results Physiotherapy, part of the Upstream Rehabilitation network, you’ll have the …
Skills: Physical therapy, Patient care, Orthopedics, Mobility assessment, Treatment planning
Meridian Life Science, Inc.
Memphis, Tennessee, United States • On-site
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The Customer Service Specialist manages the end-to-end order fulfillment process, including order entry, customer support, and complaint resolution. They also collaborate with the commercial sales team to grow accounts and maintain high-value client relationships.
Candidates must have a bachelor's degree in a relevant field or at least 4 years of industry experience. Proficiency in Microsoft Office and database systems is required, along with strong organizational and communication skills.
Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems
The Customer Service team is responsible for managing the order fulfillment process from quote to shipment and all related customer communications. Handles all tasks related to supporting and nurturing our Life Science customers to meet or exceed monthly and annual sales goals. Critical tasks include order entry, order management, customer support, complaint resolution, and commercial sales team support.
The Customer Service Specialist is pivotal in managing the order fulfillment process from quote order receipt to shipment, with a strong emphasis on exceeding customer expectations and enhancing customer experience. The successful candidate will ensure flawless execution of orders/projects and effective complaint resolution, thereby maximizing market share and sales opportunities.
Order entry management, customer support, management of the entire order fulfillment process to ensure flawless execution on any orders/projects, and effective complaint resolution.
Answer phone calls and customer service emails daily and escalate when appropriate
Manage the MLS inbox and route customer (internal and external) inquiries to appropriate channels
Manage and assign CRM Tech Support cases
Monitor Open Orders and document trends to assist in the review of re-order points
Manage and assign internal inquiries to ensure response time is within 24 hours
Partner with Commercial Sales Team to grow accounts.
Participate in training related to product lines, systems, corporate account strategies, territory strategies, and MLS strategy.
Account Setup Process to include, but not limited to: open and support customer accounts and assist in gathering all pertinent account information.
Handle or direct customer billing issues, technical/quality problems, etc. to proper area utilizing internal inquiry process.
Assist in customer proposals, price negotiations, and special projects.
Develop and maintain high value relationships with MLS clients.
Resolve basic questions and answer customer queries such as supplying Commercial Sales Team contact information, answering product information questions, etc.
Accepts responsibility for Order Processing/Customer Service and communicates and maintains adherence to Meridian’s corporate policies and procedures
Build sustainable relationships of trust through open and interactive communication both internally and externally.
Support resolving customer outstanding/overdue payment as needed.
Log records of customer interactions, queries, and issues in CRM database
Assist with the placement of orders, refunds, or exchanges, as needed.
Makes full use of all company systems such as XA, MasterCONTROL, CRM, etc.
Additional responsibilities as required based on company need.
Other Duties/Physical Requirements
Ability to work on PC including repetitive use of a keyboard and mouse for long periods throughout the course of the workday.
Must be able to analyze and concentrate routinely throughout the course of the workday.
May be required to sit for long periods of time through the course of the workday.
Must be able to adhere to applicable safety practices for the site.
Minimum Education or Equivalent Experience Required/Preferred
Bachelor’s degree in Biology, Molecular Biology, Life Sciences, Business Administration, Information Systems, or 4+ years of customer service experience in a related industry required.
Advanced degree (MS, PhD, MBA) or 5+ years of global customer service experience in a related industry preferred.
2+ years of customer service, marketing, or inbound sales experience preferred.
Complete Proficiency in Microsoft Office and database systems required
INFOR/XA and SalesForce experience a plus.
Familiarity with Harmonized Codes and USDA IREGS preferred.
Experience working within ISO 13485 or similar quality environment.
Competencies Required or preferred
Strong organizational, time management, and multitasking skills.
Excellent written and verbal communication skills.
Outstanding customer service and interpersonal skills with the ability to collaborate cross-functionally.
Analytical and problem-solving abilities with sound judgment and decision-making skills.
Ability to prioritize inquiries and respond appropriately while maintaining strict confidentiality.
Self-motivated, adaptable, and quick to learn new concepts.
Knowledge of quality management and regulatory requirements in Life Sciences/Diagnostics preferred.
Process improvement mindset.
Excellent problem solving and teamwork abilities: the ability to work within an international team
Must be able to work hours outside the typical workday to support departmental needs (including evenings and weekends) to ensure departmental goals are met
Required Travel %
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. (USA Only)
Large-scale leading raw materials manufacturer of molecular and immunological reagents for diagnostic applications.
Meridian LIfe Science is a leading large-scale manufacturer of antibodies, viral antigens, recombinant proteins, blockers, PCR enzymes, nucleotides, and critical assay reagents. Meridian has been providing innovative life science solutions and building trusted partnerships for over 49 years. The company's focus is to offer products and services that help to advance the development of diagnostic assays. Commercial scale manufacturing of antigens and antibodies with protein purification expertise Full line of immunoassay reagents including blockers, antigens and antibodies Large scale production of reagents for molecular assays Technical support with assay development experience Dedicated R&D and Manufacturing Teams Robust and Mature Quality Contract R&D, process development, and manufacturing services to the in vitro diagnostic markets. Extensive Capabilities and Services Immunodiagnostics Antigens & Antibodies Recombinant Proteins Blocking Reagents Custom Services Antigens & Antibodies Cell & Viral Banking PCR Amplification Nucleotides Enzymes PCR / qPCR Reagents Next Generation Enzymes Glycerol-Free
Offices: 5171 Wilfong Rd, Memphis, Tennessee 38134, US
There are currently 1,935 open healthcare positions in Memphis, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Baptist Memorial Health Care, Methodist Le Bonheur Healthcare, Regional One Health, St. Jude Children's Research Hospital - ALSAC, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Yes — 109 of the 1935 open healthcare positions offer remote or hybrid work (49 remote, 60 hybrid).
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