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About SonderMind Professional Clinical Counselor, P.C., a SonderMind Company At SonderMind, we believe everyone deserves a personalized, connected, and effective mental health destination to support their mental health a…
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$105k–$150k/yr
Other
bachelor degree, professional certificate
Posted 36d ago
~40 hrs/week
Responsibilities
The Information Systems Manager oversees daily IS operations, including the helpdesk, network infrastructure, and security. They supervise technical staff and manage the implementation of systems from development to production.
Requirements
Requires 3-5 years of progressive IT experience with a preference for supervisory experience and a bachelor's degree in a related field. Strong knowledge of network infrastructure, Active Directory, and IT security principles is essential.
Full job description
Job DetailsJob Location: Los Angeles, CA 90022Salary Range: $105,322.00 - $149,878.00 SalaryThe Information Systems Manager (ISM) oversees the day-to-day operations of the IS department, including the helpdesk, network operations, telecommunications, and IS security. The ISM supervises IS staff, manages daily workflows, and ensures systems and support services are delivered in a timely, reliable, and cost-effective manner.
The ISM implements project timelines and transition plans set by the Director as systems move from development through implementation to production and manages day-to-day progress against those timelines. The ISM serves as the primary point of escalation for staff and end-user technical issues, coordinates day-to-day vendor support and troubleshooting, and maintains in-house systems and applications, including configuration, version control, and account administration.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Determines priorities and methods for completing the daily workload of the IS team to ensure responsibilities are carried out in a timely manner. Supervises IS personnel, including hiring, discipline, and termination; coaches and directs staff on performance, problem solving, and decision making. Completes performance reviews on or before due dates. Oversees network operations, including implementation, installation, and maintenance of routers, switches, remote access, wireless systems, DNS/DHCP, firewalls, and security infrastructure, as well as backbone Ethernet and LAN/WAN technology. Oversees troubleshooting of network failures, operational issues, and project requests, including event management of network issues. Oversees helpdesk operations, monitoring ticket volume and response/resolution times to ensure timely issue resolution and excellent customer service. Manages IS projects and procedural initiatives requiring planning, technical expertise, and coordination of multiple tasks, ensuring processes are well documented. Translates operational plans and IS policies into methods and procedures for service delivery, technology planning, and support. Leads regular team meetings to communicate procedures, policy, and performance measurements related to day-to-day operations. Assists in planning and monitoring the IS department budget. Maintains software tools and systems supporting IS operations, including upgrades and patch management. Oversees identity management, including user provisioning/termination, access rights, password resets, email accounts, and Active Directory. Oversees data backup processes and assists in disaster recovery and business continuity planning. Assists in monitoring IS security compliance, including vulnerability remediation and incident response, and IT-related HIPAA compliance (access controls, audit logs). Maintains inventory of IS hardware/software assets, including license tracking and procurement coordination. Assists in developing technology policies and trains staff on IS systems and tools. Complies with organizational policies and procedures. Works at all locations and hours, including evenings and weekends, as needed to meet patient care needs. Performs other duties as assigned.
Qualifications Bachelor’s degree in information technology, Computer Science, or related field preferred; equivalent combination of experience and technical certifications may substitute for degree requirement. Minimum of 3-5 years of progressive IT/IS experience, including network administration, systems support, and helpdesk operations. Minimum of 1-2 years of supervisory or lead experience preferred. Strong working knowledge of network infrastructure, including routers, switches, firewalls, wireless systems, DNS/DHCP, and remote access technologies. Experience with Active Directory and identity/access management administration. Knowledge of IT security principles, including vulnerability management and incident response. Familiarity with HIPAA requirements as they relate to IT systems and access controls preferred. Experience supporting healthcare or community health center IT environments preferred. Experience with backup, disaster recovery, and business continuity practices. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft, Cisco CCNA) preferred but not required. Strong organizational, problem-solving, and communication skills with the ability to manage multiple projects and priorities in a fast-paced environment. Ability to train and support staff with varying levels of technical proficiency.
Related keywords
RoutersSwitchesFirewallsDNSDHCPLAN/WANActive DirectoryHIPAACompTIA Network+Security+MicrosoftCisco CCNAVulnerability RemediationUser ProvisioningPatch ManagementVersion Control
Gracelight Community Health is Los Angeles’ home for compassionate and comprehensive health and wellness services. We provide healthcare that is rooted in connection, compassion, and quality care for all. Our health centers are located in the communities of:
- East Los Angeles
- Echo Park
- Eagle Rock
- Westlake North
- Hollywood
We achieve our purpose by continually innovating and improving care coordination and patient engagement. Ensuring universal access to quality healthcare; and embracing our role as our patients’ first stop for help, for their health and everything else. Our teams of healthcare professionals are dedicated to providing primary, preventive, and acute care to all individuals, regardless of their ability to pay.
We provide the Los Angeles Communities we serve a broad range of services, including:
+ Primary Care
+ OB/GYN
+ Pediatrics
+ Vision Care
+ Dental Care
+ Pharmaceuticals
+ Disease Management
+ Behavioral Health
and more!
Offices: 4816 East 3rd Street, East Los Angeles, CA 90022, US · 4448 York Boulevard, Los Angeles, CA 90041, US · 150 North Reno Street, Los Angeles, CA 90026, US · 5000 W Sunset Blvd, 4th Floor, Los Angeles, California 90027, US · 303 Loma Dr, Suite 202, Los Angeles, California 90017, US
Primary CareOptometryPharmacyDentalPediatricsDisease ManagmentWomen's Healthand PodiatryHospitalHealth Care
How many Healthcare jobs are open in Los Angeles, CA right now?
There are currently 4,782 open healthcare positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Los Angeles, CA?
Companies currently hiring include Keck Medicine of USC, Cedars-Sinai, Kaiser Permanente - Southern California Permanente Medical Group Physician Careers, Kaiser Permanente Oakland Medical Center, Wesley Health Centers - JWCH Institute, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Los Angeles, CA?
Yes — 571 of the 4782 open healthcare positions offer remote or hybrid work (262 remote, 309 hybrid).
How do I apply for Healthcare jobs in Los Angeles, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.