McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
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Skills: Team Management, Customer Service, Performance Management, Conflict Resolution, Staffing
Global Technical Support Engineer (In-Office, Irving, TX)
Irving, Texas, United States · On-site
Senior
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Skills: Data Engineering, Software Engineering, Data Warehousing, SQL, Snowflake
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Customer Service Representative (Flexible Working Hours)
Irving, Texas, United States · On-site
$15/hr–$18/hr
Entry level$10M raised
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here…
Skills: Financial reconciliation, Data analysis, Microsoft Excel, VLOOKUP, Power BI
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to …
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$158k–$264k/yr
Full-time
bachelor degree
Competitive compensation package, Total rewards, Annual bonus, Long-term incentive opportunities
Posted 23d ago
~40 hrs/week
Responsibilities
The Director provides strategic leadership across multiple teams to integrate operations, shape long-range plans, and ensure execution against organizational goals. They oversee major initiatives, manage budgets, and partner with senior leadership to drive integrated strategic outcomes.
Requirements
Candidates must have at least 12 years of professional experience, including 4 years of management responsibility, and a bachelor's degree. The role requires advanced knowledge of functional operations, program management, and strategic planning within large-scale enterprise environments.
Full job description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About the Role
McKesson is seeking a strategic and results-oriented Director, Site Reliability Engineering & Operational Intelligence to lead enterprise-scale reliability, observability, and operational transformation initiatives. This leader will drive the vision, strategy, and execution of modern operations capabilities across observability platforms, infrastructure automation, AI-enabled operations, and service reliability practices.
The role provides leadership across multiple teams and functions, partnering with business and technology executives to improve service availability, operational efficiency, and customer outcomes through data-driven decision making, automation, and continuous improvement. This position aligns with Director-level leadership responsibilities for enterprise strategy, governance, workforce development, and operational excellence.
What You'll Do
Define and execute enterprise strategies for Site Reliability Engineering (SRE), Operational Intelligence, and Observability.
Lead teams responsible for Dynatrace, Datadog, LogicMonitor, Prometheus, distributed tracing, monitoring, and event correlation platforms.
Drive proactive operations through observability insights, predictive analytics, automation, and AI-driven operational improvements.
Establish governance, standards, metrics, and service reliability objectives across technology platforms.
Lead Infrastructure as Code (Terraform) and Configuration Management (Ansible) adoption to improve scalability, consistency, and resilience.
Partner with engineering, cloud, security, and business leaders to deliver highly available, secure, and performant services.
Manage strategic roadmaps, budgets, investments, vendor relationships, and operational portfolios.
Develop high-performing teams through coaching, succession planning, leadership development, and servant leadership practices.
Basic Requirements
12+ years of professional experience with 4+ years of people leadership experience in enterprise technology organizations.
Bachelor's degree or equivalent professional experience.
Experience leading Site Reliability Engineering (SRE), Platform Engineering, Operations Engineering, Infrastructure Engineering, or Observability functions.
Hands-on experience with observability platforms such as Dynatrace, Datadog, LogicMonitor, or Prometheus.
Experience implementing Infrastructure as Code (Terraform) and configuration management solutions such as Ansible.
Proven experience leading enterprise-scale operational transformation, automation, and reliability initiatives.
Experience managing budgets, strategic roadmaps, vendors, and cross-functional technology programs.
Demonstrated ability to influence senior executives and lead large-scale organizational change.
Preferred Skills/Experience
Experience with AIOps and MLOps platforms.
Knowledge of Generative AI, LLMs, Prompt Engineering, and AI-assisted operational workflows.
Experience with distributed tracing technologies and event correlation solutions.
Understanding of RAG (Retrieval-Augmented Generation) architectures and vector database technologies.
Experience developing operational analytics, predictive monitoring, and intelligent automation capabilities.
Cloud platform experience across Azure, AWS, or Google Cloud Platform.
Experience building self-healing infrastructure and autonomous operations capabilities.
Advanced expertise in executive communication, strategic planning, and enterprise governance.
Travel / Work Environment / Physical Requirements
Hybrid or remote work arrangement based on business needs and organizational policy.
Occasional travel (up to 15%) for leadership, planning, and stakeholder engagement activities.
Ability to participate in virtual and in-person meetings and work with distributed teams across multiple time zones.
Standard office and computer-based work requirements.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$158,300 - $263,900
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Advancing Health Outcomes for All | Améliorer les soins de santé pour tous
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
St-Laurent, Qc
LinkedIn followers
63,130
At McKesson Canada, our vision is to improve care in every setting — one product, one partner, one patient at a time.
We partner with hospitals, physicians, pharmacies, nurses, biopharmaceutical manufacturers and others across the spectrum of care to build healthier communities. By helping our partners be as successful as possible, we work together to improve patients’ lives.
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Chez McKesson Canada, notre vision est d'améliorer les soins dans tous les contextes — un produit, un partenaire, un patient à la fois.
Nous travaillons en partenariat avec des hôpitaux, des médecins, des pharmacies, des infirmières, des fabricants de produits biopharmaceutiques et d'autres dans l'ensemble du système de santé pour bâtir des communautés plus saines. En aidant nos partenaires à avoir le plus de succès possible, nous travaillons ensemble pour améliorer la vie des patients.
Offices: 4705 Dobrin, St-Laurent, Qc H4R 2P7, CA
DistributionHealthTechnologyand PharmacyInformation TechnologyHealth Care
How many Healthcare jobs are open in Irving, TX right now?
There are currently 616 open healthcare positions in Irving, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Irving, TX?
Companies currently hiring include McKesson Canada, Vizient, Caris Life Sciences, PDS Health, Centre for Neuro Skills, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Irving, TX?
Yes — 173 of the 616 open healthcare positions offer remote or hybrid work (43 remote, 130 hybrid).
How do I apply for Healthcare jobs in Irving, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.