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Full-time
high school
Paid Time Off, Paid Holidays, Health Benefits, Company Paid Pension, Bonuses
Posted 67d ago
~40 hrs/week
Responsibilities
The Medical Receptionist manages patient check-ins, schedules appointments, and handles telephone communications. They are also responsible for insurance verification and maintaining accurate electronic health records.
Requirements
A high school diploma or GED is required, with prior medical receptionist experience and bilingual English/Spanish skills preferred. Candidates must possess basic computer skills and the ability to handle multiple tasks in a professional manner.
Full job description
Description
Excellent opportunity to join a stable company providing patient care in Adult Medical. We are looking for a dependable, dedicated, and respectful person to join our team. Outstanding compensation including generous paid time off, 9 paid holidays, excellent health benefits, a company paid pension, multiple bonuses, and more!
POSITION DESCRIPTION:
Receives visitors or patients, ascertains their needs and directs them accordingly. Answers telephones, makes appointments and performs other related reception area duties. Adheres to Corporate Compliance program, by reporting improper or unethical conduct, violation of applicable laws, regulations or program requirements.
DETAILED DUTIES AND RESPONSIBILITIES:
Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly.
Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations.
Secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc.
Answers telephone calls using proper protocol. Reschedules patients' appointments, notifies patients of any changes in appointments.
Properly records "No Shows" and updates scheduler system information. Immediately refers any "Walk-In" patients to medical triage, if they present with severe or unusual symptoms or complaints.
Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner.
Performs additional duties, such as translation, as may be required.
Proficient in Medical Manager, including patient registration, updating insurance and procedure entry.
May be asked to function in this capacity as staffing needs dictate.
Verification of and authorization by insurance. Utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently.
Other duties as required.
Requirements
TRAINING AND EXPERIENCE:
High School Diploma, GED or equivalent training and experience
Prior medical receptionist experience preferred
Ability to perform multiple tasks.
Basic math and computer skills
SPECIAL REQUIREMENTS:
Bilingual English/Spanish preferred
Pleasant phone manners and professional appearance
Excellent customer service skills
KNOWLEDGE, SKILLS AND ABILITIES:
Good organizational skills
Ability to manage multiple tasks simultaneously Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
Computer literate, with good typing skills, 35 WPM
Working knowledge of medical records and electronic health record system
Related keywords
Medical ManagerElectronic Health RecordPatient CareAdult MedicalInsurance AuthorizationMedical TriageCorporate CompliancePatient RegistrationHealthcare AdministrationBilingual
Providing High Quality Health Care Services Accessible to All People.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1977
Headquarters
Fort Myers, Florida
LinkedIn followers
1,106
Family Health Centers of Southwest Florida, Inc. (FHC) is a private not-for-profit organization providing services in Lee, Charlotte, and Western Hendry counties. We are committed to serving all patients regardless of their income status. We are governed by a volunteer community board made up of local residents, business, and community leaders.
The majority of our physicians are board certified and bilingual, speaking English, Spanish or Creole. For other languages not spoken by our staff or for patients with disabilities, we utilize an over the phone translation/interpretation service. FHC is committed to serving all patients regardless of their income status. We offer a discount fee scale, which allows you to pay a reduced rate for services based on your family size and household income.
According to Florida Association of Community Health Centers (FACHC) in 2019 FHC made a $103.3 million economic impact. FHC acts as a valuable employer, accounting for over 874 jobs throughout their service area. FHC is an FTCA deemed facility.
Offices: 1926 Victoria Ave, Fort Myers, Florida 33901, US
How many Healthcare jobs are open in Fort Myers, FL right now?
There are currently 508 open healthcare positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Fort Myers, FL?
Companies currently hiring include CVS Health, Family Health Centers of Southwest Florida, Shell Point Retirement Community, Florida Cancer Specialists & Research Institute, Chapters Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Fort Myers, FL?
Yes — 35 of the 508 open healthcare positions offer remote or hybrid work (15 remote, 20 hybrid).
How do I apply for Healthcare jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.