Inova Voice Operations is looking for a dedicated Customer Care Coordinator 1 to join the team. This role will be full-time day shift: , 8:30 a.m. to 5:00 p.m. Monday- Friday, and every other weekend. Inova is consistent…
Skills: Customer Service, Call Center Operations, HIPAA Compliance, Patient Screening, Medical Terminology
Inova Fairfax Hospital Outpatient Rehabilitation is looking for a Speech Language Pathologist (SLP) to join our Pediatrics team. This position is PRN, Days Vary (3pm until 6:30pm, open to full days as well), no weekend o…
Inova Fairfax Hospital is looking for a dedicated Physical Therapist (PT) to join our Acute Care team. This role will be Full-Time, Day Shift, Monday - Friday, 9:00am - 5:30pm with rotation weekend coverage. Inova is con…
Inova Schar Heart and Vascular Cardiac Diagnostics is hiring a full time RN to join their Cardiac Diagnostics team! This is day shift role Monday-Friday; working 5x8 hour shifts per week; no nights, weekends or holidays.…
Registered Nurse (RN) Behavioral Health Float Pool
Falls Church, Virginia, United States · On-site
Mid level$10M raised
Inova Fairfax Hospital is looking for a dedicated Registered Nurse (RN) Behavioral Health Float Pool to join the team. Our nurses have the opportunity to float to Acute Psychiatry, Medical Geriatric Psychiatry, Mood Diso…
Skills: Patient Health Assessment, Care Planning, Patient Advocacy, Clinical Mentoring, Multidisciplinary Collaboration
Are you a passionate and skilled critical care RN ready to take the next step in your career? Join our nationally recognized Cardiovascular Intensive Care Unit (CVICU) at Inova Fairfax Medical Campus, part of the renowne…
Skills: Critical Care Nursing, Cardiac Surgery Care, Vascular Surgery Care, Heart and Lung Transplant Care, Advanced Heart Failure Management
Inova Woodburn Surgery Center is looking for a Perioperative Support OR Aide to join the team! This role will be Full-time Day Shift: Monday-Friday, Every Other Weekend, 6:30am – 3:00pm Inova is consistently ranked as na…
Registered Nurse (RN) Unit Supervisory Trauma Acute Care Surgery
Falls Church, Virginia, United States · On-site
$46/hr–$76/hr
Mid level$10M raised
Inova Fairfax Hospital is looking for a dedicated Experienced Registered Nurse Unit Supervisor to join the Trauma Acute Care Surgery team. This role will be full-time day shift from Monday – Friday (including some weeken…
Skills: Unit Supervision, Trauma Care, Acute Care Surgery, Patient Rounding, Safety Huddles
Registered Nurse (RN) Fellow Women's Surgical Specialty Unit
Falls Church, Virginia, United States · On-site
$39/hr–$64/hr
Entry level$10M raised
Inova Fairfax Medical Campus is looking for a dedicated Registered Nurse Fellow (RN) to join the Women’s Surgical Specialty Unit. This role will be Full-time Day Shift: 3x12 hour shifts per week, 7:00 a.m. – 7:00 p.m. Si…
Case Management Specialist - Fairfax Medical Center
Falls Church, Virginia, United States · Remote OK
$21/hr–$35/hr
Mid level$10M raised
Description Inova Fairfax Hospital is looking for a dedicated Case Management Specialist to join the team. This role will be Full-Time, Day Shift, Monday – Friday working 8-hour shift (8:00 a.m. - 4:30 p.m.). Some weeken…
State of Location: Virginia Position Summary: As an outpatient pediatric clinician, you will have the chance to work with many children from birth to age twenty-one. Our teammates are dedicated to the treatment of our yo…
IQVIA is seeking a Vice President, Public Policy (U.S.) to lead the development and execution of the company’s U.S. public policy and government affairs strategy. This senior leader will operate at the intersection of po…
Skills: Public Policy Strategy, Government Affairs, Healthcare Policy, Life Sciences Innovation, Regulatory Strategy
Inova Fairfax Hospital is looking for a dedicated Sterile Processing Technicians 1 to join the team! This role will be a full-time day shift position working Monday-Friday and rotating weekends, 9:30am-6:00pm. We offer g…
Senior Manager of Clinic Operations (Cardiac & Vascular Surgery)
Falls Church, Virginia, United States · On-site
$89k–$144k/yr
Senior$10M raised
Inova Health is looking for a dedicated Senior Manager of Clinic Operations Management to join the Cardiac and Vascular Surgery team. This role is Full-time working office hours Monday to Friday. Inova is consistently ra…
Inova Health is looking for a dedicated Senior Manager of Clinic Operations Management to join the Cardiology team. This role is Full-time working office hours Monday to Friday. Inova is consistently ranked a national he…
Skills: Healthcare Management, Clinic Operations, People Management, Financial Operations, SOP Development
Inova Fairfax Hospital – Heart and Vascular Retail Pharmacy is seeking a dedicated Retail Pharmacy Technician 1 to join the team. This role will be full-time overnight shift; Sunday thru Thursday 8:30pm - 5:30am. Inova i…
Registered Nurse (RN) Women's Surgical Specialty Unit
Falls Church, Virginia, United States · On-site
$39/hr–$64/hr
Entry level$10M raised
Inova Fairfax Medical Campus is looking for a dedicated Registered Nurse (RN) to join the Women’s Surgical Specialty Unit. This role will be Full-time Day Shift: 3x12 hour shifts per week, 7:00 a.m. – 7:00 p.m. Sign-on b…
Skills: Clinical Practice, Care Coordination, Patient Assessment, Care Planning, Patient Advocacy
Part Time, Nights Registered Nurse (RN) Women's Surgical Specialty Unit
Falls Church, Virginia, United States · On-site
$39/hr–$64/hr
Mid level$10M raised
Inova Fairfax Medical Campus is looking for a dedicated Registered Nurse (RN) to join the Women’s Surgical Specialty Unit. This role will be Part-time Night Shift: 2x12 hour shifts per week, 7:00 p.m. – 7:00 a.m. <Women’…
Skills: Patient Care Coordination, Clinical Decision-Making, Health Assessment, Care Planning, Patient Advocacy
Inova Center for Personalized Health is looking for a dedicated Monitor Technician to join the team. This role will be full-time night shift 36 hours per week 7:00PM to 7:00AM with weekends Inova is consistently ranked a…
Inova Fairfax Hospital is seeking a Respiratory Therapist 3 to join the team. This role will be full-time night shift 36 hours per week 7:00PM to 7:00AM with Weekends. Inova is consistently ranked a national healthcare l…
Acts as a liaison between the health system and customers by screening patient calls and making appropriate virtual connections. Responsible for processing requests according to departmental protocols and ensuring all communications are PHI and PII compliant.
Requirements
Requires a high school diploma or equivalent. Hospital experience and an understanding of medical terminology are preferred.
Full job description
Inova Voice Operations is looking for a dedicated Customer Care Coordinator 1 to join the team. This role will be full-time day shift: , 8:30 a.m. to 5:00 p.m. Monday- Friday, and every other weekend.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.
The Customer Care Coordinator 1 serves as the liaison between the Inova Health System and its customers. Provides excellent, customer-focused service to patients, medical professionals, and the community. Screens patient calls to determine their need and makes the appropriate virtual connections. Collaborates with other healthcare organizations to provide approved patient information by ensuring all communication is PHI and PII compliant. Provides secondary customer care support to Inova services and programs.
Job Responsibilities
Answers patient customer service calls for all Inova Hospitals and department call center queues.
Follows customized departmental protocols and algorithms to process patient calls in accordance with Inova and HIPAA policies.
Utilizes the call center database and Inova web resources to provide the most up-to-date information to patients, providers, and Inova team members.
Utilizes web resources to educate patients/customers on Inova services and patient portals.
Utilizes on-call schedule and messaging tools to directly relay time sensitive information to the appropriate on-call medical professionals.
Processes customer requests within established department SLAs
Ability to utilize the call center database’s functionalities, messaging portals, resource tools and call center phone systems.
Performs daily equipment checks and participates in monthly downtime exercises.
Meets department metrics and skill standards by participating in continuous improvement workshops.
May be assigned other duties as needed.
Additional Requirements
Education - High school diploma or equivalent
Preferred Qualifications
Hospital experience preferred
Understanding of medical terminology preferred
We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.
Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Falls Church, Virginia
LinkedIn followers
136,087
Total funding
$10M
We are Inova, Northern Virginia and the Washington, D.C. metropolitan area’s leading nonprofit healthcare provider. With expertise and compassion, we partner with our patients to help them stay healthy. We treat illness, heal injury and look at a patient’s whole health to help them flourish. Through our expansive network of hospitals, primary and specialty care practices, emergency and urgent care centers, and outpatient services, Inova provides care for more than 1 million unique patients every year. Total patient visits exceed 4 million annually, demonstrating our ability to deliver the best clinical care and ensuring a seamless experience for all who rely on us for their healthcare needs.
Consistently ranked and recognized as a national healthcare leader in safety, quality and patient experience, Inova’s world-class care is made possible by the strength and breadth of our network, our 26,000 team members, our technology and our innovation. In 2025, Inova was named the Health System of the Year by Press Ganey, a national leader in healthcare experience, recognizing our excellence in patient care, team member engagement, and commitment to continuous improvement.
Inova is home to Northern Virginia’s only Level 1 Trauma Center and Level 4 Neonatal Intensive Care Unit and provides high-quality healthcare to each person in every community we are privileged to serve – regardless of ability to pay – every day of their life. More information about Inova can be found at www.inova.org.
Offices: 3300 Gallows Road, Falls Church, Virginia 22042, US · 4320 Seminary Road, Alexandria, Virginia 22304, US · 2501 Parkers Ln, Alexandria, Virginia 22306, US · 3600 Joseph Siewick Drive, Fairfax, Virginia 22033, US · 44045 Riverside Parkway, Leesburg, Virginia 20176, US
HospitalEmergency ServicesCardiologyHealthcare CentersHealth SystemPhysical TherapyChildbirth ServicesOutpatient ServicesUrgent Care ServicesPrimary Care
How many Healthcare jobs are open in Falls Church, VA right now?
There are currently 375 open healthcare positions in Falls Church, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Falls Church, VA?
Companies currently hiring include Inova Health, Goodwin Living, Vierra Communities, VEG ER for Pets, Chapters Health System, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Falls Church, VA?
Yes — 21 of the 375 open healthcare positions offer remote or hybrid work (12 remote, 9 hybrid).
How do I apply for Healthcare jobs in Falls Church, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.