At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMI…
Skills: Case management, Clinical care, OASIS assessments, Patient education, Nursing documentation
Target Optical - Licensed Store Manager 1 #Q319 Cleveland OH
Cleveland, Ohio, United States · On-site
Mid level$6.9B raised
Requisition ID: 944668 Store #: 00Q319 Target Optical Position:Full-Time Total Rewards: Benefits/Incentive Information At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listeni…
Skills: Retail management, Team leadership, Customer service, Recruiting, Talent development
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Security Officer Full Time Hospital Entry Security
Cleveland, Ohio, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Thriveworks is currently seeking Licensed Clinical Social Workers to provide a mix of telehealth and face-to-face sessions in Cleveland, OH. This role is eligible for a competitive ramp stipend for clinicians offering 30…
Skills: Clinical social work, Telehealth, Mental health care, Evidence-based care, Behavioral health
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Floor care, Carpet cleaning, Sanitization, Customer service, Task coordination
Sales Consultant, Trauma – Cleveland, OH – Johnson & Johnson MedTech - Orthopaedics
Cleveland, Ohio, United States · On-site
Mid level
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Radiology, X-ray equipment, Patient care, PACS, Fluoroscopic procedures
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Equipment maintenance, Logistics, Medical device handling, Inventory management, Data entry
Overview Sales Representatives will sell our products directly to hospitals and represent all activities in the assigned territory (comprised of multiple accounts) to achieve sales and gross profit goals on a monthly and…
Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment in a long-term care facility. At HCSG, we are passionate abo…
LPNs – Let’s Turn Your Passion Into a Career You Love! Become a Licensed Practical Nurse (LPN) with Hillside Plaza Are you an LPN with a heart of gold and a knack for making people smile? Do you believe nursi…
Skills: Clinical skills, Compassionate care, PointClickCare, Patient assessment, Medical documentation
Abbott
Clinical Specialist, Vessel Closure - Cleveland
Cleveland, Ohio, United States · On-site
$61k–$123k/yr
Mid level$20B raised
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnost…
"To Heal. To Teach. To Discover." At University Hospitals, these words represent more than just our mission; they encapsulate the opportunities available to the numerous world-class doctors, nurses, healthcare profession…
Overview Role: Cook Join Healthcare Services Group (HCSG) as a Cook, where you will play a vital role in preparing and cooking nutritious meals for residents in a long-term care facility. At HCSG, we are passionate about…
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Cleveland, Parma, Lakewood, Mentor, Chagrin Falls, Westlake, OH and surrounding areas. Imagine a veterinary…
Skills: Veterinary medicine, Hospice care, Euthanasia, Compassionate care, Client communication
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Cleveland, Parma, Lakewood, Mentor, Chagrin Falls, Westlake, OH and surrounding areas. Imagine a veterinary…
Skills: Veterinary medicine, Hospice care, Euthanasia, Patient care, Client communication
Description Position Summary: Leads training, implementation, and technical assistance for Benjamin Rose Institute on Aging’s (BRIA) evidence-based programs, ensuring quality, fidelity, and sustainable program delivery.S…
Skills: Training, Technical assistance, Program implementation, Gerontology, Social services
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Part-time
high school, associate degree, bachelor degree
Health insurance, Influenza prevention program
Posted 3d ago
~16 hrs/week
Responsibilities
The Patient Service Specialist is responsible for providing a proactive, 'Patients First' experience by managing patient registration, scheduling, and insurance verification. They also resolve patient issues using the HEART model and maintain confidential patient records.
Requirements
Candidates must have a high school diploma or GED with two years of relevant experience, or an associate's degree with one year of experience, or a bachelor's degree. Proficiency in medical terminology and experience with EPIC software are preferred.
Full job description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Patient Service Specialist - CCSR
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Job Code
B99970
Shift
Day/Evening/Night/Weekend
Schedule
7:00am-8:00pm
Job Summary
Job Details
Patient Service Specialist
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.
A caregiver in this position works variable schedule across the region. A minimum of 16 hours per pay period. Hours may vary between days/evenings/nights/weekends.
A caregiver who excels in this role will:
Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
Investigate, triage and resolve patient issues using the established HEART model.
Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
Enter and maintain confidential patient information.
Recruit, enroll and educate patients on MyChart and Appointment Pass.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree.
Preferred qualifications for the ideal future caregiver include:
Knowledge of medical terminology.
Strong customer service background.
Recent EPIC experience
Previous Patient Service Specialist Experience within the last three years
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Dexterity sufficient to operate a PC and other office equipment.
Requires extended periods of standing, walking or sitting.
Good visual acuity through normal or corrected vision.
Must be able to navigate various locations and function in a fast-paced, hectic environment.
Ability to lift and transport up to 25 pounds.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Your source for health news, tips and information from one of the nation’s top hospitals.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Cleveland, Ohio
LinkedIn followers
936,156
Total funding
$363M
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Abu Dhabi
Cleveland Clinic Canada
Cleveland Clinic Florida
Cleveland Clinic London
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
How many Healthcare jobs are open in Cleveland, OH right now?
There are currently 1,269 open healthcare positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Cleveland, OH?
Companies currently hiring include University Hospitals, Cleveland Clinic, The Centers, Hospice of the Western Reserve, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Cleveland, OH?
Yes — 121 of the 1269 open healthcare positions offer remote or hybrid work (42 remote, 79 hybrid).
How do I apply for Healthcare jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.