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Skills: Retail pharmacy technician, Prior authorizations, Copay assistance programs, Microsoft Word, Microsoft Excel
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Full-time
professional certificate
Medical care, Dental care, Vision care, Backup dependent care, Adoption assistance, Infertility coverage
Posted 9d ago
~38 hrs/week
Responsibilities
The Pharmacy Technician Navigator facilitates patient access to high-cost medications by managing prior authorizations and coordinating communication between providers, patients, and pharmacies. They also act as a liaison to improve prescription internalization and provide subject matter expertise on pharmacy access and affordability.
Requirements
Candidates must have 1-3 years of retail pharmacy technician experience and an active pharmacy technician license or certification. Proficiency in Microsoft Office and the ability to learn pharmacy-specific software and electronic health record systems are required.
Full job description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
The Pharmacy Technician Navigator will have routine interaction with office staff to provide patient access services, communication and guidance to ensure patients receive timely access to medication therapy. Establish and maintain strong relationships with client, demonstrating accountability for service delivery. Provides subject matter expertise relating to retail pharmacy access and affordability and consults directly with clinic staff and physicians to refer patients to the appropriate pharmacy based on the health system’s established process. Work collaboratively with the health system client to execute established marketing and business development plans to support the increased utilization of internal health system pharmacy services. Work both independently and with other team members to facilitate benefits verification and prior authorizations services for patients.
Location: Onsite at 379 Dixmyth Avenue Cincinnati, OH 45220
Hours: 9am-5:30pm Monday to Friday
Responsibilities:
Provide liaison services for patients requiring high-cost retail prescription therapies, focused on navigation of prescription related access and affordability barriers. Effectively processing prior authorizations, identifying and securing patient assistance and routing prescriptions to the appropriate pharmacy. Coordinating the communication between patients, providers, staff, pharmacy and payers.
Provide subject matter expertise in retail pharmacy prescription access and processing. Routinely interfacing with office staff, providers and leadership to proactively identify an address areas for process improvement to drive improved patient access and prescription internalization.
For the assigned clinic(s) serve as the primary contact for high cost prescription access and affordability. Responsible for maintaining effective and complete communication to stakeholders and appropriate documentation within electronic health records, pharmacy dispensing systems and other systems as specified.
Responsible for providing education to providers, clinic staff and patients on the value of prescription fulfillment through the client health system pharmacy. Providing world class customer service and timely execution of assigned tasks to drive trust and satisfaction with patients and providers.
Works with the internal client pharmacy to facilitate and coordinate delivery of the prescriptions to patients. Actively contributes to activity tracking and KPI reporting to enable continuous quality improvement and program performance assessment.
Participates in client and clinic meetings, contributing content and leading discussions relating to prescription access as needed.
Support the clinic during operating hours and work extended hours when needed to ensure patients receive their medication and to complete business plan objectives. Provide backup coverage to support clients and patients in the event of absence of other assigned resources.
Work both in clinic (or multiple clinics as assigned) and support from an approved remote location as the client needs dictate. Demonstrate the ability to provide a high level of support from both settings
Perform other related duties as assigned.
Skills and Knowledge:
Retail pharmacy technician experience 1-3 years
Active pharmacy technician licensure / certification in the corresponding state
Experience working with prior authorizations and copay assistance programs
Lead tech or other leadership experience a plus (not required)
Proficiency in Microsoft Office particularly Word and Excel
Ability to quickly learn other systems and programs (pharmacy dispensing software, electronic health records, etc.)
High level of organization and high quality communication skills
#LI-DL1
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes.
Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 51,000 worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.
AmerisourceBergen, now Cencora, is ranked #10 on the Fortune 500 and #24 on the Global Fortune 500 with more than $290 billion in annual revenue.
pharmaceutical distributionsupply chain managementpharmaceutical serviceproduct commercializationhealthcare logisticsprovider efficiency technologiesconsultingand business coachingAnimal FeedHealth Care
How many Healthcare jobs are open in Cincinnati, OH right now?
There are currently 2,586 open healthcare positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Cincinnati, OH?
Companies currently hiring include UC Health, Bon Secours Mercy Health, TriHealth, Medpace, The Christ Hospital Health Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Cincinnati, OH?
Yes — 441 of the 2586 open healthcare positions offer remote or hybrid work (105 remote, 336 hybrid).
How do I apply for Healthcare jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.