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Full-time
bachelor degree
Health insurance, Wellness programs, Retirement benefits, Paid time off, On-site dining options, Free on-site parking
Posted 4d ago
Apply by Aug 27
~40 hrs/week
Responsibilities
The IT Support specialist will manage user accounts, provide technical support for hardware and software, and resolve end-user issues via tickets, phone, and email. They are also responsible for documenting technical problems and testing new technology and applications.
Requirements
Candidates must have a bachelor's degree in an IT-related field and at least one year of experience in a help desk or IT support role. Proficiency with PC equipment, Active Directory, and Office 365 is highly preferred.
Full job description
Due to our continued growth, we are in search of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization.
Responsibilities
User account administration for network, e-mail, and other applications
Provide support to end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
Research and resolve technical problems of equipment and software applications
Respond to tickets, telephone calls, e-mails, and requests for technical support
Document, track, and monitor problems to ensure timely resolutions
Testing of new technology and applications
Qualifications
Bachelor's degree in Information Systems, Information Technology or other IT related field
1+ years of experience in a Help Desk or IT Support type role
Experience with PC Equipment, Active Directory, Office 365, Adobe products, and other cloud-based applications a plus
Medpace Overview
Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.
Why Medpace?
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence
Collaborative Culture
Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
Leadership throughout Medpace is both accessible and approachable
Continuous Growth & Development
Office based environment with on-site mentors
Defined career paths with clear advancement opportunities
Industry renowned onboarding and training programs designed to accelerate professional development
Ongoing training and continuous learning opportunities throughout your career
An environment that encourages employees to influence change, contribute ideas, and grow quickly
Other Employee Benefits
Competitive compensation programs that recognize and reward performance
Comprehensive health, wellness, retirement, and PTO benefits
Office based culture with occasional WFH that provides flexibility for eligible positions after training
Company-sponsored social events and intramural sports
Cincinnati Headquarters Experience
A modern corporate campus designed to support collaboration and productivity
Multiple on-site dining options in the heart of Madison Square
Free on-site parking
Convenient access to on-site 24-7 fitness and wellness facilities
What to Expect Next
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
Related keywords
IT SupportHelp DeskActive DirectoryOffice 365AdobeCloud-based applicationsHardwareSoftwareOperating systemsTechnical supportClinical research organizationBiotechnologyPharmaceuticalMedical deviceNetwork administrationTroubleshooting
Accelerating Drug, Biologic and Medical Device Clinical Development
Industry
Pharmaceutical Manufacturing
Company size
5,001-10,000 employees
Founded
1992
Headquarters
Cincinnati, OH
LinkedIn followers
379,271
Medpace is a scientifically-driven, global, full-service clinical contract research organization (CRO) providing Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Medpace’s mission is to accelerate the global development of safe and effective medical therapeutics through its high-science and disciplined operating approach that leverages local regulatory and deep therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, Medpace employs approximately 6,500 people across 46 countries.
Offices: 5375 Medpace Way, Cincinnati, OH 45227, US
Early Phase Clinical ResearchPhase II-III Clinical ResearchRWE-Late Phase Clinical ResearchMedical Device and DiagnosticsRegulatory AffairsMedical WritingClinical MonitoringClinical Trial ManagementBiostatistics and Data SciencesDrug Safety and Pharmacovigilance
How many Healthcare jobs are open in Cincinnati, OH right now?
There are currently 2,641 open healthcare positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Cincinnati, OH?
Companies currently hiring include UC Health, Bon Secours Mercy Health, TriHealth, Medpace, The Christ Hospital Health Network, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Cincinnati, OH?
Yes — 441 of the 2641 open healthcare positions offer remote or hybrid work (106 remote, 335 hybrid).
How do I apply for Healthcare jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.