Charlotte, North Carolina, United States · Hybrid
$46k–$60k/yr
Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional (QP) with experience in intellectual and developmental disabilities (I/DD) to support individuals in the Charlotte area. …
Skills: Caseload Management, Staff Supervision, Regulatory Compliance, Care Planning, Incident Reporting
Charlotte, North Carolina, United States · On-site
$62/hr
Covenant Case Management Services is seeking an enthusiastic Occupational Therapist to join our team! The SCS Occupational Therapist provides consultative services to individuals with Intellectual and Developmental Disab…
Skills: Occupational Therapy, Assessment, Functional Skills Training, Environmental Modifications, Adaptive Strategies
Charlotte, North Carolina, United States · On-site
$38/hr–$57/hr
Department: 39127 Atrium Health Hospice Administration - Community Palliative Care Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: PRN, Variable, Mon- Fri, 8:30am-5pm Pa…
Skills: Clinical Administrative Support, Palliative Care, Case Management, Patient Care Planning, Billing Compliance
Charlotte, North Carolina, United States · On-site
$26/hr–$39/hr
Department: 39122 AH at Home HH: University City - Home Care Physical Therapy Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8:30-5pm 30 visit equival…
Skills: Physical therapy, Patient assessment, Home health care, Clinical documentation, Electronic medical records
Charlotte, North Carolina, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. At Novant-GoHealth Urgent Care, we place the needs of our patients …
Skills: Radiologic technology, Patient care, Diagnostic imaging
Charlotte, North Carolina, United States · On-site
$26/hr–$39/hr
Department: 39123 AH at Home HH: University City - Home Care Occupational Therapy Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8:30-5pm. 30 visit eq…
Skills: Occupational therapy, Patient assessment, Clinical documentation, Home health care, Patient education
Charlotte, North Carolina, United States · On-site
Overview Performs tasks related to the manufacturing and distribution (as needed) duties for the management of whole blood and blood components, in compliance with OneBlood standard operating procedures. Position Schedul…
Skills: Blood component manufacturing, Data entry, Quality control, Inventory management, Laboratory procedures
Charlotte, North Carolina, United States · On-site
$83k–$105k/yr
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Skills: Physical therapy, Orthopedic rehabilitation, Sports medicine, Pelvic health, Neurologic rehabilitation
Charlotte, North Carolina, United States · Hybrid
Home Infusion Registered Nurse – Accredo Specialty Pharmacy Join Accredo Specialty Pharmacy, part of Evernorth Health Services, and bring your nursing expertise to patients where they feel most comfortable—their homes. A…
Skills: IV Insertion, Infusion Techniques, Patient Assessment, Clinical Decision-Making, Care Coordination
Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: Charlotte, NC 28208Join Our Team as a Case Manager for our On Ramp program Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive …
Skills: Case management, Social work, Housing first philosophy, Organizational skills, Communication skills
Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: SouthPark, Corporate - Charlotte, NC 28210Why Join CEENTA? CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission‑driven team committed t…
Skills: Customer service, Administrative support, Appointment scheduling, Insurance verification, EHR management
Charlotte, North Carolina, United States · On-site
$35/hr–$53/hr
Department: 37200 Atrium Health Pineville - Pain Management Status: Part time Benefits Eligible: No Hours Per Week: 8 Schedule Details/Additional Information: PRN, Weekdays, M-F 8am-4:30p Pay Range: $35.50 - $53.25 Where…
Skills: Nursing, Pain Management, Clinical Judgment, Patient Care, Evidence-based Practice
Charlotte, North Carolina, United States · On-site
Who We Are: InReach provides a wide variety of services to adults with intellectual and/or developmental disabilities. We Offer: Competitive Wages Flexible Scheduling Partnership Discounts with Local Businesses Extensive…
Skills: Direct support, Community living support, Medication administration, Transportation, Social integration
Charlotte, North Carolina, United States · On-site
$22/hr
Scheduled Weekly Hours: 40 Schedule: Monday - Friday (8:00 am - 5:00 pm) Pay Range Minimum: $22.00 Education We're Looking for: Minimum of a Bachelor Degree (dependent upon experience) (Required) Certifications We're Loo…
Skills: Case management, Job development, Individualized employment planning, Crisis intervention, Documentation
Charlotte, North Carolina, United States · On-site
$22/hr–$34/hr
Department: 01120 GCMG Dilworth Family Medicine - Family Medicine Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Clinic hours Monday - Friday 730am - 5pm Pay Range: $…
Skills: Vital signs monitoring, Medication reconciliation, Venipuncture, Specimen collection, Point of Care testing
Charlotte, North Carolina, United States · On-site
$21/hr–$32/hr
Department: 08666 GCMG WCCS: Employer Solutions/Events - Events Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: variable Pay Range: $21.85 - $32.80 Job Description Major…
Skills: Vital signs monitoring, Medication reconciliation, Venipuncture, Specimen collection, Point of Care testing
Charlotte, North Carolina, United States · On-site
$21/hr–$32/hr
Department: 38518 Carolina CARE Pharmacy - CarolinaCARE Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Friday 8am -5pm. This position is sign-on bonus …
Skills: Pharmacy dispensing, Medication order entry, Customer service, Mathematics, Attention to detail
Charlotte, North Carolina, United States · On-site
$65/hr–$85/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy management, Patient counseling, Immunization, Team leadership, Inventory management
Charlotte, North Carolina, United States · On-site
$20/hr–$25/hr
Job Description: The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently. Responsibilities: Answers phone calls and gr…
Skills: Clinical operations, Patient care coordination, Electronic health record (EHR), Medical inventory management, Clinical procedures
Charlotte, North Carolina, United States · On-site
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. WIC Nut…
Skills: Nutrition assessment, Dietary counseling, Medical nutrition therapy, Community nutrition, Data entry
Charlotte, North Carolina, United States • Hybrid
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The Qualified Professional manages a caseload of 25-30 individuals, ensuring high-quality service delivery, regulatory compliance, and effective care planning. They also provide leadership to direct support staff, oversee incident reporting, and collaborate with clinical and medical teams to support client needs.
Candidates must meet the North Carolina definition of a Qualified Professional and possess at least five years of supervisory or human services experience. A bachelor's or graduate degree in a human service field is required, along with strong communication and problem-solving skills.
Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional (QP) with experience in intellectual and developmental disabilities (I/DD) to support individuals in the Charlotte area. In this hybrid role, you will help ensure high-quality service delivery, build positive relationships, and advocate fiercely for the people we serve.
Team Recruitment: Own staffing for your team and caseloads; actively recruit and fill open roles to ensure adequate coverage.
Caseload Management: Manage a caseload of 25–30 active cases (excluding cases held for coverage). Match staff to cases based on skills, personality, and fit while ensuring timely staffing and strict policy compliance.
Supervision: Oversee direct care staff to ensure they adhere to CCMS policies and best practices. Lead monthly Direct Support Professional (DSP) supervision meetings and deliver ongoing training.
Regulatory Compliance: Maintain strict compliance with DHHS/state rules, Medicaid/state waivers, MCO requirements, and CCMS policies. Act as a champion for policy adoption and ethical practice.
Care Planning: Conduct comprehensive, person-centered assessments; set measurable goals and develop clinically accurate, medically necessary Individualized Support Plans (ISPs).
Quality Review: Review and approve ISP documentation, assessments, progress notes, and related records. Sign off on new or updated ISPs and coordinate with Medical Records for timely system uploads.
Utilization Management: Daily review note reports to monitor compliance with staff-completed service notes. Train staff on correct documentation practices, approve compliant entries, and issue required corrections. Monitor underutilized reports and take swift action to optimize service delivery.
Incident Reporting: Promptly report all incidents to Quality Management (QM) via the internal Incident Reporting (IR) process; fully support IR/IRIS entries for Level 2 and Level 3 incidents.
Risk Mitigation: Partner with QM to identify risks, recurring incidents, or service gaps. Participate in risk-reduction activities and assist in developing, implementing, and monitoring Plans of Correction (POC).
Audit Readiness: Lead and participate in internal audits and CARF-related activities. Collaborate with QM, Clinical Directors, and Medical Records to prepare documentation and regulatory responses for auditors. Ensure ongoing, regulation-ready state across all assigned programs.
Financial Accountability: Review data and billing for precision and compliance. Monitor authorization status monthly, completing service limit sheets for every authorization received to support utilization management.
Consents: Secure valid consents from individuals and legally responsible persons, supporting annual client consent updates when necessary.
Stakeholder Relations: Build trusted relationships with MCOs, collaborating agencies, families, and CCMS leadership. Proudly represent CCMS in community activities and interagency meetings.
Administration: Manage ongoing administrative workflows—including authorizations, progress reports, and documentation reviews—to guarantee completely regulation-ready records.
Skill Building: Train staff members thoroughly on individual client needs, ISP requirements, and programmatic benchmarks. Lead staff development initiatives to maximize policy compliance.
Accountability: Provide guidance and clear accountability metrics for DSP performance. Administer corrective actions in accordance with company policy and facilitate the rollout of ongoing policy updates.
Crisis Response: Maintain availability for on-call crisis services as required. Uphold the highest quality and ethical standards to boost overall program performance and ensure compliance with federal, state, and local laws.
SCS Coordination: Collaborate closely with the SCS Director regarding any service updates or adjustments for members assigned to Supported Career Services (SCS), or those adding SCS to their active treatment plan.
Medical Compliance: Partner with the Nursing team to ensure all members have accurate, documented medications on file that meet company compliance standards.
Medication Tracking: Assist with the collection of medication administration documentation and periodically update physician order changes alongside the Nursing team.
Clinical Reporting: Document and report side effects, medical changes, or hospital visits directly to the Nursing team for immediate, specialized support.
Mentorship: Collaborate directly with Clinical Directors and executive leadership to aid in mentoring newly hired staff and incoming QPs.
Special Projects: Assist with special agency projects, targeted training curriculum, job shadowing, and customized one-on-one development of staff as requested.
Flexibility: Complete additional operational duties and responsibilities as requested by leadership.
Credentialing: Must meet the official North Carolina definition of a Qualified Professional (QP).
Experience: Have at least five years of supervisory and management experience and/or five years of dedicated experience working within human services.
Knowledge: Possess a deep, working knowledge of the behavioral sciences and allied disciplines related to Intellectual and Developmental Disabilities (I/DD).
Skills: Demonstrate exceptional communication, leadership, adaptability, and complex problem-solving skills.
Resources: Must have reliable access to high-speed internet, a functional cell phone, and reliable transportation.
Physical Requirements: Ability to sit, stand, walk, and lift up to 50 pounds as required by field conditions.
Candidates must meet at least one of the following state-defined educational criteria:
Hold a valid license, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession; OR
Have a graduate degree in a human service field paired with at least one year of post-graduate experience; OR
Have a bachelor's degree in a human service field paired with at least two years of post-graduate experience; OR
Have a bachelor's degree in any non-human service field paired with at least four years of post-graduate experience.
Generous Total Rewards Plan – including health insurance, 401(k) match, and career benefits.
A diverse and inclusive community focused on professional growth, compassionate care, and a highly supportive work environment.
Covenant Case Management Services actively encourages applications from individuals of all backgrounds and lived experiences. We believe diversity strengthens our ability to serve individuals and families with dignity, respect, and compassion.
Covenant Case Management Services is an Equal Employment Opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other protected characteristic under applicable federal, state, or local laws.
We are committed to providing a workplace free from discrimination and harassment and to fostering a diverse, inclusive, and respectful environment for all employees, contractors, and applicants. Employment decisions are based on qualifications, merit, and business needs.
Thrive With Purpose
Founded in 2010, Covenant Case Management Services (CCMS) is a CARF-accredited case management organization that serves individuals with intellectual and developmental disabilities (IDD) and traumatic brain injuries (TBI) across 56 North Carolina counties. Case management for IDD and TBI connects individuals to the services, resources, and care coordination they need to live safely and independently. A dedicated case manager works alongside the individual and their support network to develop a personalized care plan, navigate Medicaid Managed Care, and ensure access to the right services at the right time. Our Services include: Community Services: Community Networking, Supported Employment, and the Covenant DreamCenter Day Program Residential Services: Alternative Family Living (AFL), Covenant AbleHaven Supported Living & CLS, and Covenant GracePause Respite Care Clinical-Based Services: Covenant Thrive specialized therapy. 🌐 www.CovenantToServe.com Thrive with Purpose.
Offices: 421 W. Main St., Albermarle, North Carolina 28001, US
There are currently 2,526 open healthcare positions in Charlotte, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include American Addiction Centers, CVS Health, Compass Group, Tryon Medical Partners, Monarch, among others. Browse the listings above to see every active employer.
Yes — 321 of the 2526 open healthcare positions offer remote or hybrid work (123 remote, 198 hybrid).
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