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Description SCHEDULE: On Call as Needed,10:45 p.m. – 7:15 a.m., Essential position during weather and other emergencies. Pays $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and sk…
Skills: Direct care, Crisis intervention, Case management, Data entry, Homeless management information system
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Key Account Manager, Long Term Care (Northeast Region)
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$190k–$215k/yr
Senior+$1.1B raised
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$25/hr–$34/hr
Full-time
high school, bachelor degree
Posted 3d ago
~40 hrs/week
Responsibilities
Manage overnight shift operations, including staff scheduling and the coordination of essential services for a diverse guest population. Oversee crisis management, security screening, and the creation of shift and incident reports.
Requirements
Requires a high school diploma and at least two years of leadership experience in a human service setting. Must have experience working with homeless populations and individuals facing substance abuse or mental illness challenges.
Full job description
Description
SCHEDULE: 40 hours, Sunday-Wednesday, 9:30pm – 8:00 am This position is essential in the
event of weather or other emergencies.
Pays $25.12 - $28.00 per hour DOE(Salary ranges provided are based on relevant experience and skill set)
LOCATION: 363 Albany Street, Boston, MA. This position works 100% onsite.
SUMMARY OF THE POSITION:
The Assistant Supervisor will help manage the operations of the overnight shift on a nightly basis, including scheduling, rotations of a 12-person team. They will support crisis management, ensure security screening, and provide food service, clothing, toiletries, medical care and referrals in a way that is equitable to a diverse population. This position is also responsible for ensuring that data collection and bed assignments are done properly. The Assistant Supervisor will oversee the creation of the shift reports and incident reports making sure they are communicated effectively.
The Assistant Supervisor will create the shift rotation and will oversee all aspects of the Yawkey House shift in the absence of the Supervisor or as assigned by the Supervisor. This includes supporting/training the staff to provide superior customer service by using a service model that emphasizes use of Trauma Informed Care, and Crisis Prevention and Intervention Training principles (Non-Violent Crisis Intervention). The Assistant Supervisor will ensure that services are provided in the spirit of the Inn’s traditional hallmarks of dignity and respect for all our guests.
The incumbent will assess guests’ needs and assets in order to make appropriate referral decisions as well as referrals for case management and housing services. The Assistant Supervisor will work closely with Case Managers and other PSI staff to coordinate care and services and will be an available resource for guests to assist them in their efforts to obtain permanent housing.
Requirements
QUALIFICATIONS:
EDUCATION/TRAINING:
REQUIRED:
High school diploma or GED
Computer skills, including Microsoft Word, Excel and Outlook
PREFERRED:
Bachelor’s Degree
Bilingual, with a preference for English/Spanish
Experience with HMIS systems and data entry
KNOWLEDGE/EXPERIENCE:
REQUIRED:
Demonstrated leadership and organizational skills including a minimum of two (2) years in a leadership/supervisory position in a human service setting
Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness
Direct care experience with people who are homeless or experiencing poverty
Demonstrated ability to resolve conflict and work well during a crisis
Pine Street Inn supports more than 2,400 individuals daily to help them move from homelessness to a home and community.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1969
Headquarters
Boston, MA
LinkedIn followers
8,015
With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston.
Pine Street Inn welcomes nearly 2,400 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into a home and community.
Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.
Offices: 444 Harrison Avenue, Boston, MA 02118, US
Permanent Affordable HousingEmergency ShelterJob Training & Social Enterpriseand Street OutreachTrainingNon ProfitHomeless Shelter
How many Healthcare jobs are open in Boston, MA right now?
There are currently 4,574 open healthcare positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Boston, MA?
Companies currently hiring include Mass General Brigham, BOSTON MEDICAL CENTER, BOSTON, Anna Jaques Hospital, CVS Health, Vertex Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Boston, MA?
Yes — 1346 of the 4574 open healthcare positions offer remote or hybrid work (327 remote, 1019 hybrid).
How do I apply for Healthcare jobs in Boston, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.