Austin, Texas, United States · On-site
$16/hr–$29/hr
Company Description Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injec…
Skills: Customer Service, Salesforce, SAP, MS Office Suite, Order Processing
Austin, Texas, United States · On-site
$16/hr–$29/hr
Company Description Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injec…
Skills: Customer Service, Salesforce, SAP, MS Office Suite, Order Processing
Austin, Texas, United States · Remote OK
$140k–$145k/yr
When presented with an obstacle, do you find another route? Are you a natural hunter who can seek opportunities? Are you passionate about medical diagnostics? If you answered yes to all the above, it sounds like our Diag…
Skills: Solution Selling, Territory Management, Sales Forecasting, Negotiation, Relationship Building
Phoenix, Arizona, United States · On-site
What You’ll Do What You’ll Do – Job responsibilities The Graphic Artist will own the design and creation of a variety of marketing assets for our patients and partners. The Graphic Artist will be responsible for creating…
Skills: Graphic Design, Bilingual Spanish, Adobe Illustrator, Adobe InDesign, Adobe Photoshop
Austin, Texas, United States · On-site
We Are Hiring Location: Austin, Texas Facility: Ascension Rx Home Home Delivery Department: Home Delivery Pharmacy Services Schedule: Monday - Friday | 7:30 AM - 5:00 PM CST | Full-time What You Will Do Assist pharmacist…
Skills: Patient Care, Clinical Documentation, Activities Of Daily Living (ADL), Medical Equipment Maintenance, Patient Monitoring
Austin, Texas, United States · On-site
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in cont…
Skills: Program Development, Resident Engagement, Communication, Event Planning, Quality Assurance
Austin, Texas, United States · On-site
COMPANY BACKGROUND: Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest am…
Skills: Physician Relations, Business Development, Sales, Strategic Planning, Relationship Management
Austin, Texas, United States · On-site
We Are Hiring Location: Austin, TX Facility: Seton Medical Center Austin Department/Specialty: 5 South Cardiovascular Schedule: Full-time | Night Shift What You Will Do Care Planning: Implement and track customized, evid…
Skills: Care Planning, Condition Monitoring, Interdisciplinary Coordination, Order Execution, Discharge Planning
Austin, Texas, United States · On-site
We’re searching for a Manager of Inpatient Nursing - Radiology, someone who’s ready to be part of the best ranked children’s hospital in Texas and among the best in the nation. In this position, you will maintain shift a…
Skills: Clinical Competency, Patient Throughput, Family-Centered Care, Staff Coaching, Resource Management
Austin, Texas, United States · On-site
We’re hunting for a Patient Access Representative, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will ensure timely and accurate p…
Skills: Patient Registration, Demographic Verification, Medical Billing, Revenue Cycle Management, Customer Service
Austin, Texas, United States · On-site
Are you passionate about serving seniors? Do you want to be part of team that strives to create experiences that celebrate our seniors? Clearwater at The Arboretum is a premier luxury senior living community in Austin, T…
Skills: Nursing Leadership, Resident Assessment, Care Planning, Staff Management, Budget Management
Austin, Texas, United States · Hybrid
$85k–$119k/yr
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? Our Patients: An intentional focus on small caseloads with a compassionate care approach. Our Culture: ABC Core Values are more than ju…
Skills: Treatment Planning, RBT Supervision, Family Collaboration, Evidence-Based Therapy, ABA Practice
Austin, Texas, United States · On-site
Overview #LI-jh1 This position may be offered as a Full-Time or PRN opening, depending on several factors. Please apply, and a member of our team will reach out to discuss available options. Why Join Reliant Rehabilitati…
Skills: Patient Screening, Patient Evaluation, Treatment Planning, Discharge Planning, Case Management
Austin, Texas, United States · On-site
Overview #LI-jh1 This position may be offered as a Full-Time or PRN opening, depending on several factors. Please apply, and a member of our team will reach out to discuss available options. Why Join Reliant Rehabilitati…
Skills: Occupational Therapy, Patient Care, Case Management, Treatment Planning, Clinical Documentation
Austin, Texas, United States · On-site
Overview #LI-jh1 Will consider LVN or RN Summary: Provides respiratory nursing and related services for patients while maintaining positive levels of interaction with facilities and clients in accordance with the princip…
Skills: CPAP/BiPAP, Spirometry, Vest Therapy, Cough Assist, Nebulizer Treatments
Austin, Texas, United States · On-site
Overview #LI-jh1 Summary: Provides Respiratory Therapy and related services for patients while maintaining positive levels of interaction with facilities and clients in accordance with the principles and practices of res…
Skills: CPAP/BiPAP, Medical Ventilators, Tracheostomy Care, Vest Therapy, Cough Assist
Austin, Texas, United States · On-site
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in cont…
Skills: Customer Service, Fine Dining Service, Table Setting, Menu Knowledge, Communication
Austin, Texas, United States · On-site
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in cont…
Skills: Medication Management, Patient Care, Charge Nursing, Clinical Documentation, Emergency Management
Austin, Texas, United States · On-site
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in cont…
Skills: Medication Management, Patient Assessment, Care Planning, Clinical Documentation, Emergency Management
Austin, Texas, United States · Hybrid
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: an intentional focus on small caseloads with a compassionate care approach 2. Our Culture: Our Core Values are more th…
Skills: Clinical Leadership, ABA Therapy, Patient Assessment, Treatment Planning, Regulatory Compliance
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The role involves managing the order inbox, processing email orders, and resolving issues to ensure timely shipments. The representative will address customer inquiries and process returns, credits, and rebills professionally.
Candidates should have 2-4 years of customer service experience and proficiency in MS Office, with Salesforce and SAP experience preferred. A high school diploma is required, though a bachelor's degree is preferred.
At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
We are in search of a dependable customer service specialist who excels in a collaborative work setting. Our ideal candidate should have a positive outlook and a firm commitment to providing top-notch customer service to both Abbvie customers and sales representatives. This position requires innovative thinking and teamwork with other customer operations professionals to develop innovative solutions for customer issues. Representatives are responsible for email order processing and resolution of issues that may prevent orders from shipping. If you are enthusiastic about joining our dynamic and success-oriented team, we encourage you to submit your resume. Let's discuss how your skills can add value to our team and explore the Abbvie growth opportunities available to you.
Sincerely, Customer Service Supervisor
Key Duties and Responsibilities:
•Address customer inquiries, requests, and issues promptly and professionally.
•Investigate and follow up on customer requests and complaints, triaging emails and resolving issues in a timely manner, processing returns, credits, and rebills as appropriate.
•Provide accurate and high-quality answers to customer questions, adhering to company policy and guidelines.
•Deliver exceptional customer service in a courteous and professional manner.
•Manage the order inbox and manage orders received through various channels.
•Work effectively both independently and collaboratively within a team.
•Listen attentively to customer needs and questions, responding appropriately.
•Responsible for managing open orders daily and ensuring timely shipment of orders.
•Ability to use critical thinking skills to resolve customer issues and needs effectively.
• 2-4 years of Customer Service
• Preferred experience with Salesforce and SAP
• Experience working in a team-oriented, collaborative environment
• Proficiency in MS Office Suite
• High School Diploma (Bachelor's Degree preferred)
Skills and Abilities:
• Goal-oriented with a positive and curious outlook.
• Exceptional attention to detail and capability to handle multiple tasks and meet deadlines.
• Excellent written and oral communication skills.
• Exceptional organizational skills and the ability to prioritize effectively.
• Proficient problem solver with the ability to make quality decisions.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Allergan is now part of AbbVie. AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @AbbVie on LinkedIn for future updates.
Offices: Allergan plc, Dublin, Coolock D17 E400, IE · Morris Corporate Center III, 400 Interpace Parkway, Parsippany, NJ 07054, US · Parkway, Marlow, England SL7 1YL, GB · 301 W Howard Ln, Austin, TX 78753, US · 8301 Mars Dr, Hewitt, TX 76712, US
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