Department/Unit: AMHS - Self Pay Billing Office Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 The SBO Customer Service Billing Associate is responsible for providing customer service to…
Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $46,947.00 - $65,726.00 • Register patients, update insurance information, schedule visits, and other duties as assigned…
Skills: Patient Registration, Appointment Scheduling, Insurance Verification, Electronic Medical Records, Customer Service
Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $46,215.00 - $60,080.00 Salary Range: $22.22. - $28.88 The Pre-Service Specialist I is responsible for the initial touch…
Department/Unit: Practice ASA Float Pool Work Shift: Per Diem (United States of America) Salary Range: $46,215.00 - $60,080.00 • Assist all patients that report to the front check in desk. • Greet patients in a prompt, c…
Skills: Patient Registration, Medical Scheduling, Electronic Medical Records, Insurance Verification, Customer Service
Information Associate – St. Peter's Hospital - 6 MCA Med Surg - Full Time - Weekend Track
Albany, New York, United States · On-site
$16/hr–$20/hr
Entry level
Employment Type:Full timeShift:12 Hour Day Shift Description: Information Associate – St. Peter's Hospital Full Time - Weekend Track position. St. Peter's Health Partners is seeking an individual to assist with clerical …
Skills: Multi-line Phone Management, Medical Transcription, Medical Record Maintenance, Supply Ordering, Clerical Duties
Whitney M. Young, Jr. Health Center
Program Director, Community Prevention and Treatment Services (Req 101089)
Albany, New York, United States · On-site
$72k–$85k/yr
Senior
Description GENERAL RESPONSIBILITIES: The Director for Community Prevention and Treatment Services (CPTS) Program(s) is responsible for oversight, implementation, and continuous program improvements for HIV/AIDS, Hepatit…
Skills: Grant Writing, Budgeting, Program Management, Clinical Supervision, HIV/HCV Treatment Knowledge
Department/Unit: Ethics Work Shift: Day (United States of America) Salary Range: $0.00 - $0.00 The Alden March Bioethics Institute (AMBI) at Albany Medical College, Albany, New York, invites applications for a full-time,…
Employment Type:Full timeShift:Day Shift Description: Full-Time Physical Therapist – St. Peter's Hospital-Inpatient Acute NEW COMPETITIVE RATES!! $43.73-$56.58 Pay is based on experience, skills, and education. Schedule …
Department/Unit: HBD - Neurology Work Shift: Day (United States of America) Salary Range: $77,075.00 - $119,466.00 RN Nurse Supervisor Neurology Outpatient Practice - Albany, NY Work schedule: Monday - Friday We have an …
Nursing Administrative Assistant: Orthopedics/Spine M2 24hrs/week Days
Albany, New York, United States · On-site
$42k–$55k/yr
Mid level$2M raised
Department/Unit: Orthopedics & Spine Unit-M2 Work Shift: Day (United States of America) Salary Range: $41,923.00 - $54,500.00 The Administrative Assistant supports the day-to-day operations of a nursing department within…
Skills: Office Management, Data Entry, Scheduling, Microsoft Office, Document Preparation
Department/Unit: Anesthesiology General Work Shift: Day (United States of America) Salary Range: $50,639.00 - $75,959.00 Assists the program director and assistant program director in the management of the residency prog…
Skills: Program Management, Accreditation Standards, Scheduling, Confidentiality, Microsoft Word
Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatmentsAccess opportunities for professional growth and continuing education.Work alongside a collaborative and compassionat…
Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatmentsAccess opportunities for professional growth and continuing education.Work alongside a collaborative and compassionat…
Unit Coordinator : Neuro Progressive Care- D5E 36 hrs/ week Night Shift
Albany, New York, United States · On-site
$46k–$60k/yr
Entry level$2M raised
Department/Unit: Neuro Progressive Care - D5E Work Shift: Night (United States of America) Salary Range: $46,215.00 - $60,080.00 Unit Coordinator role applies specialized knowledge to provide administrative support for e…
Employment Type:Part timeShift: Description: Position Purpose: Are you a Nuclear Medicine Tech looking for Flexible scheduling, local AND travel opportunities plus premium compensation? Explore FirstChoice – Trinity Heal…
Skills: Nuclear Medicine Imaging, Patient Positioning, ALARA Techniques, Diagnostic Imaging Equipment, Patient Preparation
Come join an exciting and innovative company that puts the “care” back in healthcare! At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates…
Department/Unit: Surgery Administration Work Shift: Day (United States of America) Salary Range: We are seeking a skilled and dedicated Nurse Practitioner (NP) or Physician Assistant (PA) to join our high-performing Card…
RN for Observation/Clinical Decision Unit at St Peter's Hospital - Full Time Nights
Albany, New York, United States · On-site
$40/hr–$53/hr
Mid level
Employment Type:Full timeShift:12 Hour Night Shift Description: Clinical Observation RN II: Looking to become an efficient well-rounded RN knowledgeable in multiple different disease processes? Position Highlights: Profe…
Skills: Patient Assessment, Care Planning, Triage, Chest Tube Management, Hemodialysis
Cath Lab Cardiac Access FT RN- ST. Peters Hospital
Albany, New York, United States · On-site
$40/hr–$53/hr
Mid level
Employment Type:Full timeShift:Day Shift Description: Cath Lab RNII: Looking to utilize and expand your critical care experience within an RN role? Then this is the position for you. Position Highlights: Professional Gro…
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$46k–$60k/yr
Full-time
high school, associate degree
Health Care Coverage, Emotional Support Programs, Physical Wellbeing Programs, Mental Wellbeing Programs
Posted 64d ago
~40 hrs/week
Responsibilities
The associate serves as the primary point of contact for patient billing inquiries, managing high call volumes and collecting payments. They are responsible for updating patient demographics, processing refunds, and coordinating with legal and insurance teams.
Requirements
A high school diploma is required, while an associate degree and 1-2 years of customer service experience are preferred. Candidates must possess strong communication skills and the ability to handle high-stress customer interactions.
Full job description
Department/Unit:
AMHS - Self Pay Billing Office
Work Shift:
Day (United States of America)
Salary Range:
$46,215.00 - $60,080.00The SBO Customer Service Billing Associate is responsible for providing customer service to patients and families who have received services at any of the five main campus locations within the Albany Med Health System including 125 + practice locations. The department is responsible for $65-70M in total Self-Pay AR. The Customer Service Billing Associate is the primary point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills. Essential Duties and Responsibilities
Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including those related to CRM systems—to ensure accurate and timely support
Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs
Maintain strong listening skills; ability to de-escalate in difficult or emotional customer interactions.
Review credit balances; process refund requests.
Accurately update, add, or remove patient insurance and demographic information to ensure up-to-date records and seamless billing processes and identify root causes of data discrepancies
Manage assigned work queues and perform intradepartmental workflow tasks as needed to support efficient operations and cross-functional collaboration
Meet daily/weekly productivity standards with acceptable QA results.
Manage a cash drawer as needed.
Process attorney, internal, bankruptcy, and insurer requests in accordance with organizational policies and regulatory requirements
Perform cross-functional coordination with billing, legal, and insurance teams to ensure accurate processing and issue resolution
Additional responsibilities as required
Qualifications
High School Diploma/G.E.D. - required
Associate's Degree - preferred
1–2 years of relevant customer service or support experience - preferred
Proven capability to self-manage and take initiative in completing assignments with accountability
Excellent verbal and written communication
Strong attention to detail; ability to follow processes accurately
Basic understanding of relevant financial/billing terms
Effectively defuse high-stress customer interactions to achieve positive outcomes
Familiarity with CRM or customer support software
Ability to manage time effectively and complete multiple tasks timely
Some medical terminology knowledge
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Lifting - Rarely
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Climbing - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Rarely
Handling - Occasionally
Grasping - Occasionally
Feeling - Rarely
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Frequently
Working Conditions
Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Rarely
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely
Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
Offices: 43 New Scotland Avenue, Albany, NY 12208-3478, US
How many Healthcare jobs are open in Albany, NY right now?
There are currently 868 open healthcare positions in Albany, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Albany, NY?
Companies currently hiring include Albany Medical Center, St. Peter's Health Partners, Center for Disability Services, CVS Health, Northern Rivers Family of Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Albany, NY?
Yes — 51 of the 868 open healthcare positions offer remote or hybrid work (16 remote, 35 hybrid).
How do I apply for Healthcare jobs in Albany, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.