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The Case Manager II provides comprehensive case management, advocacy, and systems navigation to clients as part of a Community Public Health Team. They are responsible for developing client-centered care plans, conducting needs assessments, and maintaining accurate documentation for grant reporting.
Candidates should have experience working with adults, families, or children in a social service or community setting. Proficiency in Microsoft Office suite and strong organizational, communication, and critical thinking skills are required.
The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life.
Mission: Transforming trauma and violence into empowerment, advancing systemic healing, and developing leaders for lasting change.
Overview: The Case Manager II will act as a member of a Community Public Health Team (CPHT) to provide case management services, follow-ups, referrals, advocacy, and wraparound services to clients.
Duties and Responsibilities (other duties as assigned):Reporting to the Program Manager - Prevention and Outreach Services, the case manager II will develop in partnership with community members, and multi-disciplinary team partners, client centered, strength-based case management plan. The case manager II will meet with program clients referred through the household needs assessment to assist in removing barriers to meet case management goals and linking clients to on and offsite resources. Liaise: Work in partnership and coordination with CPHT partner agency, Northeast Valley Health Corporation (NEVHC) and designated Case Managers Develop: comprehensive needs assessments, coordination of services, and provides education. Will develop goals based upon client stated needs and identification of problem(s), will evaluate and monitor progress. Client Services: Will provide systems navigation, linkages to referrals for health care, mental health services or other social services, provide collateral resources, and monitor client progress. Assists Clinicians in coordinating additional resources for clients as needed. Will ensure client’s basic needs are met, outside of mental and physical health, providing a continuum of care and wrap around services. Provides Assertive Outreach. Data Collection and Documentation – Collect and analyze health data. Maintain accurate documentation, monthly reports, inputting data into the data management systems. Completes required reports for funders, responsible for meeting grant milestones. Training and Workshops: Participate in weekly multidisciplinary meetings to build capacity and develop sustainability plans. Attends staff meetings, participates in training of staff, volunteers, and the community. Performs other duties as assigned.
Has experience working with adults, families and/or children in the community or experience in community organizing or in a social service setting is preferred. Must be a highly organized individual able to multi-task, track and document case management of clients. Computer competency, including Word, Excel, Outlook and PowerPoint. Bilingual English/Spanish preferred.
Must demonstrate the ability to use communication skills that successfully convey and obtain accurate and complete information in a respectful and caring manner. Have a basic knowledge of body language and non-verbal communication. Understand and demonstrate active listening skills. Must be a critical thinker, reasoning, organizing and analyzing information so that problems are accurately understood and solutions are congruent with client’s capacities and outcome orientated. Capacity to negotiate and collaboration to insure the client’s successful receipt of services. Demonstrate the skill of advocating for the needs and rights of people. Must show a passion and sensitivity for trauma work. Demonstrate experience to maintain cooperative working relationships with others; be team oriented; coordinate/collaborate with professionals from multiple agencies whilst maintaining appropriate boundaries and client confidentiality.
This position is employed through The University Corporation (TUC).
The anticipated hiring range: $24.04 - $27.00 per hour
Time Base: Full -Time
Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending
THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT BACKGROUND INVESTIGATION AND LIVE SCAN.
Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.
Application Screening begins August 27, 2026 and will continue until the position is filled.
To be considered in the initial review, applications must be submitted before the date listed above.
Application submissions received after the application screening date will be reviewed at the discretion of the University.
For more detailed information on the application and hiring process, please view the link below:
http://www-admn.csun.edu/ohrs/employment/
The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.
The University Corporation (TUC), a non-profit California corporation, functions as a self-supporting auxiliary organization of California State University, Northridge (CSUN). Established in 1958, TUC operates for the sole benefit of CSUN. The purpose of TUC is to support the educational mission of CSUN by providing certain commercial services and administrative functions. TUC’s main operations include campus dining, post-award administration of CSUN’s grants and contracts, real estate investment and management (including newly acquired Reseda Annex) and the faculty/staff housing program, promoting and coordinating campus facilities use and filming, trademark licensing, financial management of endowments, agency funds and summer academic enrichment workshops, as well as, engagement in community outreach programs. TUC holds the contract for the CSUN Campus Store with Follett. TUC is governed by a seventeen-member Board of Directors appointed by the university president and comprised of six students, six faculty members, two administrators, and three community representatives. The university president serves as Chair. Mission Statement The mission of The University Corporation is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research and creative endeavors of its students, faculty and staff; and to enhance the quality of campus life. By fostering learning and professional development, The University Corporation empowers its staff to be proactive and resourceful in order to achieve the highest standard of customer service to the University community.
Offices: 18111 Nordhoff Street, Northridge, California 91330, US
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