Program Analyst I Centers for Disease Control and Prevention (CDC) Position Summary The Program Analyst I provides analytical, operational, and technical support to CDC programs and offices. This position serves as a sub…
Skills: Program analysis, Clearance processes, Publishing systems administration, Data analysis, Technical support
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$85k–$100k/yr
Full-time
bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Program Analyst I provides analytical and technical support for CDC clearance and publishing processes while managing system workflows. They act as a liaison between stakeholders and technical teams to ensure operational efficiency and data-driven decision-making.
Requirements
Candidates must possess a bachelor's degree in a relevant field and 2 to 4 years of professional experience in program analysis or administrative operations. Proficiency in federal clearance policies and enterprise business systems is required, along with strong analytical and communication skills.
Full job description
Program Analyst I
Centers for Disease Control and Prevention (CDC)
Position Summary
The Program Analyst I provides analytical, operational, and technical support to CDC programs and offices. This position serves as a subject matter expert for CDC clearance and publishing processes, supports agency publishing systems administration, coordinates document clearances and workflow activities, provides customer and technical assistance to system users, and develops reports and analyses to support organizational decision-making.
This role works closely with federal staff, program leadership, communications personnel, system administrators, and software developers to ensure the efficient management of publishing and clearance activities across the organization. The Program Analyst II exercises independent judgment, manages multiple priorities in a fast-paced environment, and contributes to process improvement and operational effectiveness initiatives.
The position requires a strong understanding of CDC policies and procedures, exceptional customer service skills, attention to detail, and the ability to communicate effectively with individuals at all organizational levels.
Key Responsibilities
CDC Clearance and Publishing Systems Administration
Serve as a subject matter expert on CDC, NCEH, and ATSDR clearance policies, procedures, and publishing requirements.
Manage and monitor document clearance activities through CDC publishing systems and tools.
Maintain advanced user permissions and administrative functions within CDC publishing systems.
Configure user accounts, establish permissions, update reviewer groups, and deactivate accounts as personnel change.
Monitor system workflows and routing structures, making adjustments to ensure timely processing and completion of clearance actions.
Coordinate document reviews, approvals, and cross-clearance activities between NCEH/ATSDR and other CDC Centers, Institutes, and Offices (CIOs).
Track document review deadlines and follow up with internal and external reviewers to ensure compliance with established timelines.
Coordinate expedited clearance reviews when urgent public health or organizational priorities require accelerated processing.
Publishing Portal Management
Provide advanced support for CDC Publishing Portal applications, including:
eClearance (document clearance)
STARS (funding and project determination clearance)
Publishing Reporting System
Public Access to Publications processing
Data Use Agreement clearance processes
Monitor system performance and workflow metrics to identify bottlenecks, inefficiencies, and opportunities for improvement.
Ensure publishing and clearance activities comply with CDC policies, standards, and reporting requirements.
Customer Support and Stakeholder Engagement
Serve as the first point of contact for NCEH/ATSDR users requiring assistance with Publishing Portal systems.
Provide timely and effective troubleshooting support to users experiencing technical or procedural issues.
Conduct user needs assessments and recommend solutions to improve user experience and operational efficiency.
Develop user guidance materials, job aids, standard operating procedures, and training resources.
Deliver one-on-one assistance and group training sessions to end users and stakeholders.
Foster strong working relationships with program staff, leadership, communications teams, and system support personnel.
Technical Coordination and Quality Assurance
Serve as liaison between business users, system administrators, developers, and help desk personnel.
Document system issues, submit support tickets, and monitor resolutions through completion.
Perform testing of system enhancements, upgrades, and new functionality.
Develop and execute quality assurance test plans and test scripts.
Validate system functionality and document testing results.
Identify defects, recommend corrective actions, and coordinate retesting activities.
Program Analysis and Reporting
Collect, analyze, and interpret programmatic and operational data.
Monitor key performance indicators associated with publication and clearance processes.
Develop recurring and ad hoc reports for management and leadership.
Prepare status reports, dashboards, briefing materials, and executive summaries.
Identify trends, risks, and opportunities for process improvement.
Support leadership with data-driven recommendations and decision-making.
Process Improvement and Operational Support
Analyze existing business processes and recommend improvements that increase efficiency and effectiveness.
Develop workflow maps, documentation, and process improvement recommendations.
Assist in implementing and monitoring organizational improvement initiatives.
Support special projects, strategic initiatives, and surge requirements as assigned.
Participate in planning meetings, working groups, and stakeholder engagement activities.
Minimum Qualifications
Education
Bachelor's degree from an accredited college or university in:
Public Health
Public Administration
Business Administration
Communications
Information Systems
Health Sciences
Organizational Management
Related field
Additional relevant experience may be substituted for education where permitted.
Experience
2 to 4 years of professional experience in program analysis, program management support, administrative operations, communications management, or related fields.
1 to 2 years supporting federal government programs, preferably within CDC, HHS, or another public health organization.
Experience supporting clearance, publications, communications, correspondence tracking, records management, or workflow systems.
Experience working with enterprise business systems and software applications.
Required Knowledge, Skills, and Abilities
Knowledge
CDC, NCEH, and ATSDR clearance policies and procedures.
Federal administrative and operational processes.
Publishing clearance and document management processes.
Business process analysis and workflow management principles.
Quality assurance and system testing methodologies.
Data collection, analysis, and reporting techniques.
Skills
Strong analytical and critical thinking skills.
Exceptional customer service and problem-solving abilities.
Excellent verbal and written communication skills.
Ability to prepare reports, briefings, and presentations for senior leadership.
Advanced Microsoft Office Suite proficiency, including Word, Excel, PowerPoint, and Outlook.
Ability to organize, prioritize, and manage multiple concurrent assignments.
Abilities
Communicate effectively with individuals at all levels of authority, expertise, and technical knowledge.
Work independently with limited supervision.
Manage competing priorities in a high-volume, deadline-driven environment.
Maintain accuracy and attention to detail while handling complex workflows.
Establish and maintain effective working relationships with internal and external stakeholders.
Handle sensitive and confidential information with discretion and professionalism.
Preferred Qualifications
Direct experience supporting CDC Publishing Portal systems.
Experience with eClearance, STARS, Publishing Reporting System, Public Access to Publications processing, or Data Use Agreement workflows.
Experience administering user permissions and workflow routing within enterprise systems.
Experience developing SOPs, training materials, and user guides.
Experience supporting federal public health programs.
Experience using Power BI or other reporting and dashboard tools.
Work Environment
Hybrid or onsite support as required by the Government.
Frequent interaction with CDC leadership, program offices, reviewers, communications teams, and system users.
Fast-paced environment requiring responsiveness, adaptability, and strong customer service skills.
May support urgent public health priorities and time-sensitive clearance activities.
We are a Tribal federal contractor eager to demonstrate our innovative solutions and best-in-class customer service.
Industry
Government Administration
Company size
501-1,000 employees
Founded
2016
Headquarters
Atmore, AL
LinkedIn followers
3,566
Ecke Holding Company LLC, doing business as Poarch Creek Indians Federal (PCIF), was formed under the Poarch Band of Creek Indians Tribe to provide high quality products and services to Federal customers. Ecke is a Muskogee word for “mother” and reflects the role of the holding company. As the parent, PCIF provides the common connection and integration that enables our collective success. Our portfolio of companies share the Tribe’s values of fairness, trustworthiness, commitment to something bigger than self, perseverance, respect for contribution, open, and honest communication, collaboration, open to new ideas and accomplishment. Through these values, the PCIF companies focus on delivering exceptional services that exceed expectations.
How much do Government & Public Sector jobs in Atlanta, GA pay?
Based on 313 listings with disclosed salaries, most government & public sector jobs in Atlanta, GA pay between $43k–$150k per year. Individual offers vary with seniority, company size, and specialization.
How many Government & Public Sector jobs are open in Atlanta, GA right now?
There are currently 668 open government & public sector positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Atlanta, GA?
Companies currently hiring include City of Atlanta, Georgia State University Office of the Provost, DMI, Guidehouse, MARTA (Metropolitan Atlanta Rapid Transit Authority), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Atlanta, GA?
Yes — 209 of the 668 open government & public sector positions offer remote or hybrid work (61 remote, 148 hybrid).
How do I apply for Government & Public Sector jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.