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Skills: Customer service, Communication skills, Multi-tasking, Organization, Problem solving
IHG Hotels & Resorts
Food and Beverage Supervisor
Greater London, England, United Kingdom · On-site
Mid level
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Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
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Company Description Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area arou…
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Full-time
Free night stays in UK hotels, Up to 30% discount in Accor restaurants, Complimentary stays in UK hotels, Pension scheme, Talent gym access, Additional holidays with service
Posted 8d ago
~40 hrs/week
Responsibilities
The Front Office Team Member acts as the face of the hotel, providing a warm welcome and personalized service to guests throughout their stay. They also assist with food and beverage tasks, including meal delivery and maintaining service areas to ensure a positive guest experience.
Requirements
Candidates must possess excellent communication, organizational, and multi-tasking skills with a flexible approach to working hours, including weekends and night shifts. Applicants are required to have legal eligibility to live and work in the UK with a current work visa.
Full job description
Company Description
Our mission at IBIS Budget London Whitechapel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career or a calling - whatever brings you here, we have something for you!
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
By working at the IBIS Budget London Whitechapel you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
As part of our team you can have:
Salary – £14.80/hour
Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
Pension Scheme
Talent gym access
Additional holidays with service
Delicious complimentary meals on duty prepared by our creative chefs
Career opportunities across a network of international brands
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
And more: recommend a friend scheme; Employee Advisory Service
(all benefits subject to availability and T&C)
If you feel you are the right candidate for the role as our Front Office Team Member, please click ‘apply’ now! We’d love to hear from you!
Job Description
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Contract - Full Time (5 days working between Monday & Sunday)
As our Front Office Team Member , you…
Are the ‘face of IBIS Budget London Whitechapel’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!
Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed.
Look to create sparkles (memorable moments) for our guests.
Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people.
Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests
Deliver consistent and memorable service to all our guests.
Connect and work together with your team to ensure every guest leaves with a wish to return.
Perform Food & Beverage related tasks.
Check ordered meals on collection from kitchen and deliver to guests.
Keep tables and service areas clean and tidy as per procedure manual.
Maintain hygienic food service techniques during service.
Provide efficient, friendly and professional service to all guests, making all guests experience positive.
Are a sparkling, upbeat personality able to quickly build rapport in a fast-paced environment.
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.
Qualifications
Great communication skills.
Multi Tasking.
Well organized.
Problem solving abilities.
Full Flexible working between Monday to Sunday.
Flexible to multi-task at the reception, breakfast.
Comfortable doing night shifts on a rotation basis.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong
Information on the processing of personal data –
When you submit an application to IBIS Budget London Whitechapel, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Food & Beverage jobs are open in Greater London, United Kingdom right now?
There are currently 435 open food & beverage positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Greater London, United Kingdom?
Companies currently hiring include Greene King Brewery, BaxterStorey, Marks and Spencer, Harvey Nichols, Tazaki Foods Ltd, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Greater London, United Kingdom?
Yes — 27 of the 435 open food & beverage positions offer remote or hybrid work (5 remote, 22 hybrid).
How do I apply for Food & Beverage jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.