Finance & Accounting Jobs in Szczecin, Poland (Now Hiring) — 42 open — Page 2

We are seeking an experienced and motivated professional to fill the role of Operations Team Leader. The role is responsible for leading AML operations within the Operations Center in Szczecin, overseeing a team of AML Specialists responsible for transaction monitoring, sanctions screening, KYC updates and investigation activities, while ensuring operational excellence, regulatory compliance, and high-quality service delivery.

The ideal candidate will demonstrate strong leadership capabilities, analytical thinking, and understanding of AML processes and financial crime prevention frameworks. The Operations Team Leader will work closely with key stakeholders across the bank, including AML SMEs, MLROs, and senior management, playing a crucial role in safeguarding the bank against financial crime risks.

Key Responsibilities

• Control alert handling, operational volumes, and team efficiency to meet Bank KRIs, agreed SLAs, internal procedures, and regulatory requirements.

• Monitor customer outreach queues and reminders to ensure adherence to Transaction Monitoring procedures and KYC update procedures.

• Provide regular feedback and performance monitoring to AML Analysts regarding productivity, investigation quality, and KPIs.

• Lead, coordinate, and distribute workload across the AML Specialist team in Szczecin.

• Motivate employees and maintain high levels of engagement and collaboration within the team.

• Ensure professional and effective execution of administrative and back-office activities.

• Identify opportunities to optimize and improve AML processes with focus on operational efficiency and cost reduction while maintaining high-quality standards.

• Maintain regular communication with stakeholders across all seniority levels, including Head of AML, AML SMEs, and MLROs when required.

• Conduct investigations into flagged transactions and escalate findings to AML SMEs or relevant Branch AML SMEs when necessary.

• Maintain accurate documentation and proper investigation records for audit and compliance purposes.

• Ensure appropriate workforce planning and maintain staff availability, considering planned and unplanned absences.

• Support compliance with internal policies, banking regulations, and AML/CFT standards.

Qualifications and Experience

• 2–5 years of experience working in operations, preferably in a regulated industry.

• Experience working with AML monitoring systems and case management tools, combined with solid analytical and decision-making skills is an advantage.

• Strong organizational and stakeholder management capabilities, with the ability to work under pressure and manage priorities in a fast-paced environment.

• Bachelor’s degree required; AML-related certifications (e.g., CAMS) are a plus.

• Proven leadership and people management skills, including coaching and mentoring, with a focus on team performance and development.

• Strong attention to detail, risk awareness, and a proactive, solution-oriented mindset with a high level of accountability and professionalism.

• Experience in international banking environments, knowledge of Lean or continuous improvement methodologies, and exposure to sanctions screening tools and regulatory reporting are considered advantages.

• Fluency in Polish and English (written and spoken); German or another EU language is a plus.

What we offer

• A collaborative and professional working environment within the Operations Center in Szczecin.

• An opportunity to contribute to the bank’s AML operations and financial crime prevention efforts.

• A dynamic team with strong focus on operational excellence and continuous improvement.

• Opportunities for learning, growth, and professional development.