POSITION SUMMARY: The Pre-Foreclosure Specialist II is responsible for monitoring vendors and CMS activities during the breach process, processing eligible foreclosure referrals, and the referral validation process. Effe…
Skills: Mortgage Servicing, Pre-Foreclosure, Real Estate, Customer Service, Problem Solving
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H&R Block
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Full-time
high school
Posted 18d ago
~40 hrs/week
Remote in Plano, Texas, United States
Responsibilities
The specialist will manage pre-foreclosure processes within a fully integrated mortgage company. They are expected to collaborate with teams to ensure efficient operations while acting in the best interests of customers and the company.
Requirements
The position requires a high school diploma or equivalent. Candidates should demonstrate initiative, innovative thinking, and the ability to make informed decisions in a professional environment.
Full job description
POSITION SUMMARY:
The Pre-Foreclosure Specialist II is responsible for monitoring vendors and CMS activities during the breach process, processing eligible foreclosure referrals, and the referral validation process. Effectively collaborate and communicate with support groups within servicing to ensure proper referral timelines are met. Perform all duties in accordance with the company’s policies and procedures, investor requirements, and all US state and federal laws and regulations, wherein the company operates. The approved starting pay for this role is $24-$26/hour.
WHAT YOU’LL DO:
Maintains, reviews, follows up, and ensures timely and accurate completion of all regularly scheduled steps within the foreclosure referral process on a daily basis.
Effectively communicates with default and servicing support groups and clients during the foreclosure referral proceedings.
Performs routine follow-up on a daily basis.
File preparation and bulk dispositioning during breach processing.
Dispositioning of breach or re-breach requests within established service level agreements (SLAs).
Pre-Foreclosure referral due diligence completed to ensure adherence and compliance with all state, federal, and investor requirements.
Proper management of Custodians during collateral order, scanning, and foreclosure template setup.
Utilizes all applicable tools available to effectively manage the pipeline, which may include, but not limited to: system of record, vendor tracking software-queuing, as well as control reporting.
Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during foreclosure referral completion.
Ensures all foreclosure procedural documents are imaged timely.
Works with immediate team lead or supervisor for optimal resolutions on “exception cases”/lien threats including but not limited to tax sales, drug seizures, or contested foreclosures as identified.
Identifies, remediates, and resolves complex/escalated matters with management guidance and approval to avoid delays in the foreclosure process.
Documents all servicing, action taken, delays, follow-up, and phone conversations in the system notes.
Monitors vendor performance and properly notifies Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendors’ inability/failure to comply with investor/insurer procedures and/or CMS requirements).
Performs other duties and special projects as assigned.
WHAT YOU’LL NEED:
Ability to self-motivate and work with limited supervision
Ability to understand opposing points of view on complex issues and to negotiate and integrate different viewpoints
Ability to make decisions that have moderate impact on immediate work unit
Ability to organize and prioritize own work schedule on short-term basis
Ability to add, subtract, multiply, divide and to record, balance and check results for accuracy
Ability to compose materials such as detailed reports, work- related manuals, publications of limited scope or impact
Ability to manage work in order to meet strict deadlines
Effective, written and oral communication, organizational, and time management skills
Ability to handle multiple tasks under pressure and changing priorities
Strong interpersonal skills with a focus on teamwork and quality of loan evaluation
Understanding the foreclosure process and understanding the difference between Judicial and Non-Judicial proceedings
High School Diploma or equivalent work experience; some college preferred.
Two (2) years of Foreclosure experience or a combination of three (3) years’ banking/mortgage experience
Notary Public or prior Paralegal experience preferred.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more, visit: www.carringtonmortgage.com.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Carrington Mortgage Services is a fully integrated mortgage company with mortgage lending and servicing operations and an affiliated real estate brokerage. We are part of Carrington Holding Company, LLC , which owns and operates multiple businesses that cover virtually every aspect of single family residential real estate transactions.
Related keywords
MortgagePre-ForeclosureReal EstateLendingServicingResidential Real EstateFinancial Services
Carrington is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States. To learn more, visit www.carringtonhc.com.
Offices: 15 Enterprise, Aliso Viejo, California 92656, US
real estatemortgagehomeownershipand homeeverything
How much do Finance & Accounting jobs in Plano, TX pay?
Based on 376 listings with disclosed salaries, most finance & accounting jobs in Plano, TX pay between $57k–$205k per year. Individual offers vary with seniority, company size, and specialization.
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