Orlando, Florida, United States · Remote OK
$22/hr–$25/hr
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Corporate Synergies team. Job Summary: The …
Skills: Claims Resolution, Benefits Administration, Customer Service, Salesforce, Microsoft Office Suite
Orlando, Florida, United States · On-site
Job Summary The Office Manager oversees branch office administration, procedures, and day-to-day operations to promote organizational effectiveness, efficiency, and safety. This role is responsible for maintaining office…
Skills: Office Management, Administrative Systems, Vendor Management, Microsoft Office, Salesforce
Orlando, Florida, United States · Hybrid
$70k–$110k/yr
Property Manager Reports to: VP, Property Management Location: Speed Bay Warehouse Solutions – Orlando, Florida Schedule: Full-time, Exempt, Hybrid Overview Speed Bay Warehouse Solutions is a vertically integrated real e…
Skills: Property Management, Financial Reporting, Tenant Relations, Budgeting, Vendor Management
Orlando, Florida, United States · On-site
JOB SUMMARY: The primary responsibility of the Commercial Banking Regional Team Leader is to ensure his/her respective assigned team achieves its financial and credit quality goals and objectives. Regional Team Leaders g…
Skills: Commercial Banking, Team Leadership, Credit Quality Management, Sales Process Implementation, Talent Management
Orlando, Florida, United States · On-site
Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training a…
Skills: Leasing, Rent Collection, Customer Service, Lead Management Software, Fair Housing Compliance
Orlando, Florida, United States · Hybrid
$22/hr–$32/hr
Benefits: Overtime pay Direct deposit Maternity Medical insurance subsidy 401(k) 401(k) matching Competitive salary Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development Tuitio…
Skills: Insurance Fraud Investigation, Desktop Research, Field Investigations, Background Investigations, Recorded Statements
Orlando, Florida, United States · Remote OK
$21/hr–$32/hr
Nemours is seeking a Coding and Billing Specialist in Orlando, FL Assesses documentation for each service rendered in the hospital’s place of service, in order to accurately code principal diagnoses (i.e. preponderance o…
Skills: ICD 10 CM, CPT 4, Medical Coding, Medical Billing, Revenue Charge Capture
Orlando, Florida, United States · Remote OK
$92k–$164k/yr
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come b…
Skills: Network Management, Contract Negotiation, Financial Modeling, Unit Cost Management, Project Management
Orlando, Florida, United States · On-site
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to gro…
Skills: GAAP, Financial Reporting, Month-end Close, Variance Analysis, Budgeting
Orlando, Florida, United States · Hybrid
Purpose The purpose of this role is to manage the supplier rebate agreements and relationships, ensure accurate tracking, reconciliation and maintain rebates database for key material suppliers on behalf of Ravago busine…
Skills: Rebate Management, Data Analysis, Microsoft Excel, Reconciliation, ERP Systems
Orlando, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Wholesale Payments, Financial Modeling, ROI Analysis, Salesforce, Portfolio Planning
Orlando, Florida, United States · On-site
Florida BU - Region 04 - Market 04: 6942 W Sand Lake Rd, Orlando, Florida 32819 Shift Availability Flexible Availability Job Type Minimum Qualifications The minimum qualifications for a Store Manager are: High School dip…
Skills: Leadership, Staff Training, Recruitment, Inventory Control, Cash Management
Orlando, Florida, United States · Hybrid
$110k–$140k/yr
Manager, Revenue & Distribution This role is eligible for our hybrid work model: Two days in-office. Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need…
Skills: Revenue Management, Pricing Strategy, Distribution Channel Management, SQL, Tableau
Orlando, Florida, United States · On-site
Job DetailsJob Location: Orlando , FL 32825Position Type: Part TimeWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our di…
Skills: Customer Service, Verbal Communication, Written Communication, Computer Proficiency, Microsoft Office
Orlando, Florida, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
Orlando, Florida, United States · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Strategic Planning, Project Management, Financial Modeling, Pro Forma Analysis, Real Estate Site Selection
Orlando, Florida, United States · Hybrid
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Data Analytics, IT Audit, SOX Compliance, Alteryx, Power BI
Orlando, Florida, United States · Hybrid
$100k–$122k/yr
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Skills: Business Development, B2B Sales, Relationship Management, Prospecting, Financial Analysis
Orlando, Florida, United States · On-site
Florida BU - Region 04 - Market 04: 9988 S Orange Ave, Orlando, Florida 32824 Shift Availability Flexible Availability Job Type Minimum Qualifications The minimum qualifications for a Store Manager are: High School diplo…
Skills: Leadership, Staff Training, Recruitment, Inventory Control, Cash Management
Orlando, Florida, United States · On-site
Job Description: The Accounts Payable Coordinator is responsible for cutting and mailing all checks from various entities, as well as working closely with accountants and the treasury department to ensure AP processing r…
Skills: Accounts Payable, Invoice Processing, Microsoft Office, Vendor Management, 1099/1096 Tax Filing
Orlando, Florida, United States • Remote OK
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The representative handles claims resolution, benefits inquiries, and coverage eligibility for clients and their employees. They collaborate with carriers and clients to resolve issues within a 24-hour timeframe and maintain detailed records in Salesforce.
Candidates need over three years of customer service experience, specifically within the insurance industry. Knowledge of medical coding, billing, and benefit plan descriptions is required.
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Customer Service Representative to their Corporate Synergies team.
Job Summary:
The Employee Benefits Customer Service Representative handles claims resolution, benefits inquiries, coverage eligibility concerns, and other related issues for our clients' administrators and employees. They work closely with clients and carriers via phone and email to resolve matters within a 24-hour timeframe.
Essential Functions:
• Address client employee insurance concerns, answer benefit-related questions, and assist with claims resolution, patient advocacy, and pre-certifications.
• Educate client employees on optimal benefit utilization and provide guidance on cost-effective plan options.
• Maintain detailed records of client interactions, entering data into Salesforce and generating client analysis reports as necessary.
• Use Salesforce to gather client information and enhance service quality.
• Monitor resolution timelines to ensure benefit issues and claims are closed within the designated timeframe.
• Review Summary Plan Descriptions (SPDs) and benefit summaries for accuracy.
• Offer expertise on insurance billing, coding, employee group benefits, insurance processes, and plan descriptions to clients.
• Act as a primary resource within the team, delivering exceptional customer service and support in resolving insurance and benefit-related issues.
• Address member eligibility inquiries, enrollment entry and confirmation of coverage.
Competencies & Qualifications:
• Exceptional verbal and written communication abilities.
• Outstanding organizational and multi-tasking capabilities.
• Strong problem-solving skills.
• Skilled at taking initiative, prioritizing tasks, and meeting tight deadlines.
• Proficiency in Spanish (both written and spoken) is a plus.
• Collaborative team member.
• Adaptable and detail-oriented.
• Proficient in Microsoft Office Suite.
Education & Experience:
• Three plus years’ experience working in customer service/call center environment.
• Experience with an insurance industry carrier, broker, or insurance related vendor.
• Knowledge of eligibility claims, medical coding and billing, etc.
• Knowledge of benefit summaries and Benefit Plan Descriptions.
This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!
A boutique employee benefits experience.
Corporate Synergies (CSG), a Foundation Risk Partners Company, is a nationally recognized employee benefits broker headquartered in Camden, NJ, with regional offices located throughout the U.S., including Albany, Baltimore, Boston, Charlotte, Daytona, Los Angeles, Maitland, Melville, New York City, Newark, Orlando, Ormand Beach, Pasadena, Philadelphia, Princeton, Salt Lake City, Trenton, Washington DC, Wilmington & more. CSG specializes in helping employers design, manage & optimize employee benefits programs through a boutique, high-touch approach. Services include: benefits compliance consulting to avoid fines & penalties, benefits program design & management for strategic planning, benefits administration & technology for plan implementation/employee enrollment & reporting. Participant-focused support is offered through health advocacy from BenefitsVIP(R), award-winning employee wellness campaigns & employee benefits education & communication programs. Acting as an extension of human resources (HR) teams, Corporate Synergies offers tailored solutions that improve both employee engagement & healthcare outcomes. With access to all lines of insurance (including Property & Casualty) through Foundation Risk Partners' agencies, CSG provides employers with comprehensive insurance coverage options that address cost control, regulatory compliance, employee productivity & wellness, with health products spanning medical, dental, vision, employee assistance programs (EAP) for mental health & substance abuse & voluntary insurances, like critical illness, accident, telehealth, fertility/family planning, fitness, pet insurance, identity (ID) theft, disability, life, student loan assistance & more. The website is a robust resource for HR & Finance teams, including published industry articles written by our employee benefits experts, benefits compliance alerts/news, client case studies & continuing education (CE) events accredited by SHRM & HRCI.
Offices: 2 Aquarium Drive, Suite 200, Camden, New Jersey 08103, US · 1212 Avenue of the Americas, 9th Floor, New York, NY 10036, US · 6731 Columbia Gateway Dr, Suite 110, Columbia, Maryland 21046, US · 485 N. Keller Road, Suite 101, Maitland, FL 32751, US · One Huntington Quadrangle, Suite 4N02, Melville, NY 11747, US
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