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Unlock Potential 360
Client Account Specialist - Remote
Norfolk, Virginia, United States · Remote Solely
$65k–$110k/yr
Entry level
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$70k–$87k/yr
Full-time
bachelor degree
Posted 3h ago
~40 hrs/week
Responsibilities
The role acts as a bridge between operational stakeholders and IT to optimize back-office platforms including finance, HR, and procurement. The analyst will translate business needs into technical requirements and redesign workflows to improve organizational efficiency.
Requirements
Candidates must have a bachelor's degree and 2-4 years of cross-functional IT experience. Required credentials include a valid driver's license and a Transportation Worker Identification Credential (TWIC).
Full job description
The Opportunity:
A dedicated Business Analyst is essential to ensure that our back-office platforms, such as finance, HR, procurement, and other operational systems, are fully optimized to support organizational efficiency and strategic growth. As we begin to focus on these systems and continue to expand them in complexity, the lack of a focused analyst leads to fragmented processes, unclear requirements, and increased risk during system enhancements or integrations. A Business Analyst will provide the critical link between operational stakeholders and IT, translating business needs into clear system requirements, improving end-to-end workflow design, and ensuring data integrity across platforms. This role will streamline business systems processes, reduce manual work, minimize system errors, and ensure that technology investments deliver measurable improvements in accuracy, productivity, and compliance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong skills in eliciting, documenting, and validating business and functional requirements.
• Ability to translate complex business needs into clear, actionable specifications for technical teams.
• Experience working with back office platforms (ERP, HCM, procurement systems, financial applications).
• Proven ability to map, analyze, and redesign end to end business processes across finance, HR, procurement, and other operational functions.
• Experience identifying inefficiencies and proposing data driven improvements that reduce manual work and streamline workflows.
• Strong ability to partner with business units, understand operational challenges, and communicate solutions in both technical and non technical terms.
• Skilled in facilitating workshops, gathering feedback, and aligning stakeholders around business process improvements.
Education
Bachelor’s degree in related field.
Licenses, Certifications, and Credentials
Valid driver’s license; Transportation Worker Identification Credential are required.
Work Experience
2-4 years in IT - preferably cross functional role.
Related keywords
IT Business AnalystERPHCMProcurement SystemsFinancial ApplicationsBusiness Process ImprovementData IntegrityTWICFunctional RequirementsWorkflow DesignBack-office PlatformsOperational Efficiency
How many Finance & Accounting jobs are open in Norfolk, VA right now?
There are currently 138 open finance & accounting positions in Norfolk, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Norfolk, VA?
Companies currently hiring include Truist, Sentara Health, ADP, FitzGerald Financial Group - Division of TowneBank Mortgage, AIR Control Concepts, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Norfolk, VA?
Yes — 29 of the 138 open finance & accounting positions offer remote or hybrid work (20 remote, 9 hybrid).
How do I apply for Finance & Accounting jobs in Norfolk, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.