Norfolk, Virginia, United States · On-site
Overview EVMS Medical Group at ODU is seeking a Patient Account Representative. This is a customer service representative position to handle/resolve patient issues and answer billing account questions. The representative…
Skills: Customer Service, CPT Knowledge, ICD10 Knowledge, Explanation of Benefits (EOB), EPIC
Norfolk, Virginia, United States · On-site
Overview Performs all phases of Third Party Billing and Follow-up on services provided by EVMS Medical Group clinical staff. Responsibilities Responsible for the electronic and manual billing to Third Party Payers in a t…
Skills: Third Party Billing, Medical Billing, CPT Coding, ICD10 Coding, Modifier Coding
Norfolk, Virginia, United States · On-site
Overview EVMS Medical GroupMacon and Joan Brock Virginia Health Sciences at Old Dominion University We are seeking dynamic and motivated Night Medicine Hospitalist Faculty to join the Division of Hospital Medicine within…
Skills: Internal Medicine, Patient Care, Medical Education, Clinical Research, Teaching
Norfolk, Virginia, United States · On-site
Overview EVMS Medical GroupMacon and Joan Brock Virginia Health Sciences at Old Dominion University We are seeking dynamic and motivated Night Medicine Hospitalist Faculty to join the Division of Hospital Medicine within…
Skills: Internal Medicine, Patient Care, Medical Education, Clinical Research, Hospitalist Care
Virginia Beach, Virginia, United States · On-site
Overview The Department of OB/GYN at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team. Serves as a key point of contact for patients, …
Skills: Patient Scheduling, Customer Service, Insurance Verification, EPIC EMR, Medical Billing
Norfolk, Virginia, United States · On-site
$81k/yr
Overview The Division of Audiology with the Macon & Joan Brock Virginia Health Sciences EVMS Medical Group at Old Dominion University is seeking a full-time Audiologist to join our established and growing clinical team. …
Skills: Diagnostic Audiologic Evaluations, Cochlear Implant Candidacy Assessment, Ototoxicity Monitoring, Speech-in-Noise Assessment, Hearing Aid Fitting
Norfolk, Virginia, United States · On-site
$74k/yr
Overview The primary responsibility of the Clinical Research Coordinator is to coordinate the day-to-day administrative and operational logistics of assigned clinical trials. The Clinical Research Coordinator is required…
Skills: Clinical Trial Coordination, Protocol Compliance, Patient Recruitment, Phlebotomy, Specimen Processing
Norfolk, Virginia, United States · On-site
$81k/yr
Overview The Division of Audiology with the Macon & Joan Brock Virginia Health Sciences EVMS Medical Group at Old Dominion University is seeking a full-time Audiologist to join our established and growing clinical team. …
Skills: Diagnostic Audiologic Evaluations, Cochlear Implant Assessment, Ototoxicity Monitoring, Speech-in-Noise Assessment, Hearing Aid Fitting
Norfolk, Virginia, United States · On-site
$48k/yr
Overview The Department of Internal Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking a Licensed Practical Nurse (LPN) to join the team. Provides nursing care for patients and …
Skills: Patient Triage, Medication Reconciliation, Vital Signs Monitoring, Electronic Health Records, Patient Education
Virginia Beach, Virginia, United States · On-site
Overview Responsible for back office clinical procedures. Also assists Physicians and Nurses with medical examination of patients. Responsibilities Review patient lab results, discuss abnormal findings with the physician…
Skills: Vital Signs Monitoring, Phlebotomy, Injections, Phone Triage, Patient Charting
Virginia Beach, Virginia, United States · On-site
Overview Responsible for back office clinical procedures. Also assists Physicians and Nurses with medical examination of patients. Responsibilities Review patient lab results, discuss abnormal findings with the physician…
Skills: Vital Signs, Phlebotomy, Injections, EHR Documentation, Phone Triage
Norfolk, Virginia, United States · On-site
$114k/yr
Overview The Physician Assistant is qualified by training and experience as determined by the supervising physician, may conduct physical examinations, perform inpatient and outpatient medical treatments, perform and ass…
Skills: Physical Examinations, Surgical Procedures, Patient Evaluation, Medical History Taking, Wound Suturing
Portsmouth, Virginia, United States · On-site
$39k/yr
Overview This is a position for a Medical Assistant with the Department of Family Medicine. Under direct supervision this position will assist with clinical duties and provide direct patient care, including taking vitals…
Skills: Triage, Vital Signs, Wound Care, Patient Education, Electronic Health Records
Norfolk, Virginia, United States · On-site
Overview The Life Support Training Center Instructor is responsible for delivering the AHA Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Basic Life Support (BLS) programs; the EVMS Adv…
Skills: Instructional Delivery, Critical Care, Emergency Medicine, Course Coordination, Database Management
Portsmouth, Virginia, United States · On-site
$48k/yr
Overview The primary objective of this role is to enhance patient outcomes through effective chronic care management while driving improvements in departmental quality metrics. Key focus areas include optimizing Medicare…
Skills: Chronic Care Management, Medicare Wellness Visits, Patient Triage, Electronic Medical Records, Care Coordination
Norfolk, Virginia, United States · On-site
Overview A standardized patient (SP) is defined as, “A person trained from a standardized case to present a social and emotional history, as well as specific findings on physical examination with such realism that even a…
Skills: Communication Skills, Patient Simulation, Clinical Assessment, Interpersonal Skills, Feedback Provision
Norfolk, Virginia, United States · On-site
Overview The Vice Dean for Research, School of Medicine provides senior school-level leadership for the research mission of the School of Medicine within the Macon & Joan Brock Virginia Health Sciences at Old Dominion Un…
Skills: Strategic Leadership, Research Administration, Faculty Mentorship, Grant Development, Clinical Research
Norfolk, Virginia, United States · On-site
$37k/yr
Overview The Department of Medicine at Macon & Joan Brock Virginia Health Sciences at Old Dominion University is seeking an outstanding Medical Receptionist to join the team. This position greets incoming patients/visito…
Skills: Patient Greeting, Telephone Etiquette, Electronic Health Records (EHR), Insurance Verification, Appointment Scheduling
Norfolk, Virginia, United States · On-site
$67k/yr
Overview The Scheduling and Evaluation Specialist will provide technical and administrative support with development, implementation and ongoing management of assessment and evaluation activities as well as clinical stud…
Skills: Database Management, Microsoft Excel, Power BI, Data Visualization, Educational Technology
Virginia Beach, Virginia, United States · On-site
$37k/yr
Overview The Referral Coordinator serves as a central point of access for patients referred to the Department of Obstetrics and Gynecology, coordinating timely and accurate scheduling for General Obstetrics and Gynecolog…
Skills: Patient Greeting, Telephone Etiquette, Electronic Health Records (EHR), Insurance Verification, Appointment Scheduling
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The representative handles patient billing inquiries, resolves account disputes, and processes credit card payments using EPIC. They are also responsible for managing budget plans, itemized statements, and financial interviews.
Candidates must have customer service experience and knowledge of CPT, ICD10, and carrier EOBs. A high school diploma is required, and one year of experience in a medical office setting is preferred.
EVMS Medical Group at ODU is seeking a Patient Account Representative. This is a customer service representative position to handle/resolve patient issues and answer billing account questions. The representative is responsible for reaching out on the patient's behalf to the clinics for any department disputes. The daily responsibilities include taking inbound patient calls, placing outbound calls regarding balance on accounts, process credit card payments in EPIC, work all mail correspondence to include return mail, set up and monitor budget plans, process requests for itemized statements, and complete financial interviews.
Minimum Qualifications and Skills:
Preferred Qualifications:
Providing award-winning comprehensive care and managing common and complex illnesses of adolescents, adults and elders.
EVMS Department of Medicine
Offices: 825 Fairfax Avenue, Norfolk, VA 23507, US
Providing award-winning comprehensive care and managing common and complex illnesses of adolescents, adults and elders.
EVMS Department of Medicine
Offices: 825 Fairfax Avenue, Norfolk, VA 23507, US
