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Skills: Customer Service, Oral Communication, Written Communication, Microsoft Word, Microsoft Excel
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Full-time
Posted 26d ago
~40 hrs/week
Responsibilities
Facilitate the development, amendment, and revocation of branch policies and procedures to ensure regulatory compliance and operational consistency. Coordinate with stakeholders and control units to draft, review, and secure approval for policy documentation.
Requirements
The candidate must be able to mediate between business units with competing requirements and maintain a comprehensive archive of policy documents. Proficiency in tracking project progress via monitoring tools and understanding bank systems is required.
Full job description
Be #InGoodHands with Metrobank!
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Policy Specialist
Job Summary:
Facilitate development, amendment and revocation of branch Policies and Procedures (P&P) ensuring that these P&Ps are compliant with regulations and internal control standards, relevant, operable, clear and consistent with related P&Ps.
Specific Duties & Responsibilities:
Facilitate collaboration with BBS-BOSG-BBOD and other stakeholders relative to the documentation, amendment and revocation of branch P&P.
Ensure that the P&P proposal is consistent with related policies and procedures, identifying and addressing any discrepancies to maintain uniformity and coherence in policy handling and implementation.
Prepare drafts of the P&P proposal and coordinate the review process with all stakeholders and control units to ensure complete feedback and sign-off.
Prepare and compile responses to comments/issues raised by stakeholders and control units and secure responses from the BU proponent.
Mediate between business units with competing policy requirements, works to achieve resolution, and where necessary, discuss/escalate the issue to the Department Head.
Ensure that final approval for P&Ps is secured from the relevant approving authority before dissemination to the branches and other impacted business units.
Update the branch P&Ps impacted by the recent BSD circulars, announcements released.
Prepare and maintain a comprehensive archive of all P&P-related documents, including drafts, approvals, and comments ensuring traceability and for ease of retrieval.
Maintain and regularly update the Project Monitoring Tool (PMT) to track the progress, status, and timelines of all P&P projects and initiatives.
Gain understanding of the features and functionalities of the bank’s system/applications, as well as its products and services, to ensure the P&P documentation aligns with system capabilities, product offerings, and operational constraints.
Monitor and report project status and periodic updating progress regularly to Department Head, team members and client counterparts
Perform other tasks and projects as directed by management.
Other Details:
Rank: Junior Officer
Unit: Branch Banking Sector / Branch Operations Support Group / Business System Division / Policy Development Department
Location: GT Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City
Related keywords
Policy and ProcedureComplianceInternal ControlBranch BankingProject Monitoring ToolStakeholder CollaborationRegulatory StandardsBanking OperationsPolicy DocumentationBusiness System Division
Be part of a leading financial institution
Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.
Experience a fruitful and rewarding career
The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.
Learn from trusted professionals
Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service.
Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
Commercial BankingConsumer LendingTrade Products and FinanceInvestments ManagementCash ManagementTreasuryPersonal Bankingand SME BankingFinanceBanking
How many Finance & Accounting jobs are open in Makati, Philippines right now?
There are currently 650 open finance & accounting positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Makati, Philippines?
Companies currently hiring include BDO Unibank, East West Banking Corporation, Metrobank, The Citco Group Limited, Paynamics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Makati, Philippines?
Yes — 299 of the 650 open finance & accounting positions offer remote or hybrid work (13 remote, 286 hybrid).
How do I apply for Finance & Accounting jobs in Makati, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.