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Coordinate technical integrations and manage the API ecosystem to ensure seamless connectivity between D-EDGE products and partners. Act as the primary liaison between business stakeholders and technical teams to validate functional requirements and resolve implementation challenges.
Requires 3-5+ years of experience in technical project management or client delivery, preferably within the hospitality or travel industry. Must be proficient with API standards, tools like Postman and JIRA, and fluent in English.
⚡ABOUT D-EDGE
D-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.
Ranked No.1 in Europe and No.3 worldwide, D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners, D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth.
At D-EDGE we are driven by these 4 key values:
💜 We care about people #PEOPLE FIRST
📣 We dare to share #OPEN COMMUNICATION
🤗 We embrace change #ADAPTABILITY
🤝🏻 We go the extra mile #GO BEYOND
👨👩👧👦 THE ROLE
The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from connectivity project management to the day-to-day internal or external follow-up of operational issues.
The Connectivity Project Manager leads the success of our partners & clients’ project integrations. Its main missions are :
Coordinate connectivity projects to ensure a seamless level of integration in all the D-EDGE products.
Ensures that all project deliverables meet business needs and functional specifications.
Coordinate with the API Integration Specialist for resolving issues or clarifying requirements
Tracks progress, manage risks, and communicate with stakeholders
Supports the Head of Connectivity in ensuring consistent functional alignment across projects.
Acts as the liaison between business stakeholders, technical teams, and project managers on specific topics such as Distribution, Payments, etc.
Reviews and validates functional requirements, user stories, and use cases for multiple projects
Develop a deep understanding of D-EDGE platform & its APIs.
Comprehensively manage and update API documentation in cooperation with internal stakeholders.
Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback & needs.
Identify synergies between products to develop and improve our ecosystem consistency.
Actively identify and report bugs to the R&D team.
Provide internal documentation for their use and for support/debugging.
Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.
Assist partners in resolving implementation challenges.
Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.
Handle multiple projects concurrently and adjust priorities based on business needs.
Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.
Client facing, including participation in clients calls and providing the API expert point of view.
Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.
Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.
Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.
Project management & multi-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.
Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.
Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.
Languages: fluent English (spoken & written) required; French or other languages are a plus.
Strong communicator, able to adapt to technical and non-technical audiences.
Team player with excellent collaboration skills in an international environment.
Autonomous, adaptable, and proactive with a problem-solving mindset.
Projects delivery
Team objectives contribution
Business KPI
3–5+ years’ experience in technical coordination, project management, or client/partner delivery roles.
Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.
Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.
RECRUITMENT PROCESS :
1. Meeting with HR - 30 minutes
2. Meeting with the hiring manager - 45 minutes
3. Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
4. Meeting with the Product Director, Payment & Connectivity - 30 minutes
D-EDGE is a SaaS company offering leading-edge cloud-based e-commerce solutions to more than 17,000 hotels in over 150 countries. Combining technical excellence with digital marketing expertise, D-EDGE brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media, and Website Creation. With a team of 450 experts located in over 25 countries, D-EDGE provides localised support, services, and tools. With its global network of 550+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow. D-EDGE is a subsidiary of Accor, a world-leading hospitality group consisting of more than 5,300 properties and 10,000 food and beverage venues throughout 110 countries. Press Contact : EMEA & Americas : Isabelle Falque – Chief Marketing & Communication Officer - +33 6 78 68 09 80 [email protected] APAC : Yin Yin Wong - Marketing & Communication Director APAC - +65 9790 4175- [email protected]
Offices: 64-66, Rue des Archives, Paris, Île-de-France 75003, FR
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