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Full-time
professional certificate
Competitive pay, Career development, Learning support, Global inclusion networks, Sharebuilder scheme, Wellness support
Posted 8d ago
~40 hrs/week
Responsibilities
The specialist will drive aftermarket growth through technical selling of comminution solutions and provide expert post-sale support to customers. They are also responsible for operational coordination, including managing spare parts lists, supplier quotations, and repair documentation.
Requirements
Candidates must hold a National Diploma in Mechanical Engineering, Metallurgy, or a related technical discipline with 3-5 years of experience in mining or OEM sales. Proficiency in comminution equipment and the ability to travel extensively within South Africa and Sub-Saharan Africa are required.
Full job description
Product Support Specialist
Location: Isando, Johannesburg
Work Arrangement: Hybrid
What we do at Weir
We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.
Make your impact
You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through technical support , planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.
What you’ll do
Technical Selling: Drive aftermarket growth by focusing on technical selling of comminution aftermarket solutions. You will develop credible ,trial and refurbishment proposals aligned with customer needs, converting technical opportunities into profitable orders. Success means consistently meeting revenue targets and expanding customer partnerships.
Customer Support: Provide expert technical advice, recommend solutions, and deliver post-sale support to strengthen customer relationships and add value daily. Your role will be pivotal in ensuring customer satisfaction and operational excellence.
Collaboration with Sales: Work closely with branches and sales teams to identify new opportunities, influence early-stage solution development, and support overall revenue goals. Effective teamwork and communication will be key to your success.
Operational Coordination: Manage spare parts lists, supplier quotations, EDR processes, and repair documentation to ensure timely and accurate technical and operational support. This ensures smooth service delivery and customer trust.
Travel Requirements: Willingness and ability to travel extensively within South Africa and across Sub-Saharan Africa to support customers and business development activities.
Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world-class safety culture.
What you’ll bring
Must-haves:
National Diploma in Mechanical Engineering, Metallurgy, or related technical discipline with 3-5 years’ experience in mining and/or OEM sales background.
Proven technical and practical knowledge of comminution equipment, especially crushers and screening applications.
Strong selling skills with a track record of converting technical opportunities into profitable orders through customer engagement and solution selling.
Willingness and ability to travel extensively within South Africa and Sub-Saharan Africa.
Nice-to-haves:
Experience working in a customer-focused, collaborative sales environment.
Knowledge of operational processes related to spare parts management and repair documentation.
Familiarity with early-stage solution development and influencing technical proposals.
Additional certifications or training related to mining technology or sales.
Why join Weir?
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.
We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.
Benefits
Competitive pay.
Career development and learning support.
Access to global inclusion networks.
Regional and team-specific benefits.
Sharebuilder scheme.
Wellness support for you and your family.
Collaboration with global teams.
Study support.
#LI-ES1
#Minerals
Related keywords
Mechanical EngineeringMetallurgyMiningOEMComminutionCrushersScreeningAftermarketTechnical SellingSpare PartsRepair DocumentationCustomer SupportOperational ExcellenceSustainabilitySolution SellingSub-Saharan Africa
MOTION METRICS™ is a Canadian mining technology division that enables a new generation of safe, smart, and sustainable mining. Based in Vancouver, B.C., the company joined forces with Weir, one of the world’s leading engineering businesses, to empower mines by developing and deploying advanced monitoring solutions that address the industry’s toughest challenges.
A diverse and tight-knit team of 100+ engineers, scientists, and professionals, Weir Motion Metrics colleagues share a passion for driving industry change through innovation by leveraging leading-edge, rugged camera technology and artificial intelligence. Through deep collaboration and industry expertise, Weir MOTION METRICS™ prioritizes customer partnerships in productivity and safety. Serving the mining market since 1999, then joining Weir in 2021, MOTION METRICS™ is proud to be Weir’s first-ever center of excellence for artificial intelligence and machine vision technology.
Visit our Careers page: https://weir.wd3.myworkdayjobs.com/en-US/Weir_External_Careers/jobs?q=Weir+Motion+Metrics
Offices: 8162 Ontario St, Vancouver, British Columbia V5X 3E3, CA · Edificio Nueva Santa María, Los Conquistadores 1730, 2805, Santiago, CL · Rua Paraíba 550, 902, Belo Horizonte, Minas Gerais 30130-141, BR · 282 Rutland Av, Welshpool, Western Australia 6106, AU · Rietbok Street, Progressus Building, Office no. 3, Kathu, Northern Cape 8446, ZA
Monitoring systems for the mining industryNatural ResourcesMiningMining TechnologyArtificial Intelligence (AI)
How many Engineering jobs are open in Johannesburg, South Africa right now?
There are currently 216 open engineering positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Johannesburg, South Africa?
Companies currently hiring include Nedbank Private Wealth South Africa, Ovations Technologies (Pty) Ltd, Speechify, Transport AI, Boston Consulting Group (BCG), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Johannesburg, South Africa?
Yes — 68 of the 216 open engineering positions offer remote or hybrid work (30 remote, 38 hybrid).
How do I apply for Engineering jobs in Johannesburg, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.