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Full-time
bachelor degree
Posted 51d ago
~40 hrs/week
Responsibilities
Lead the planning and delivery of tailored training programs while managing client relationships and stakeholder expectations. Oversee demand planning, facilitator qualification, and the effectiveness of learning solutions through data analysis and feedback.
Requirements
Requires a graduation degree and 7 to 11 years of experience, including specific tenure in training, client relationship, and scope management. Candidates must possess strong project management, people leadership, and financial analysis skills.
Full job description
Skill required: Talent Development - Learning Delivery Operations Designation: Delivery Operations Team Lead Qualifications:Any Graduation Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Planning and event management
Designing, planning and implementing small to medium tailored training programs. This position establishes and maintains client relationships and provides ongoing support for all associated stakeholders at the program and/or training session level. This role works mostly independently and relies on established guidelines and practices to identify, assess, and resolve problems within their projects. Broad activities that are part of this role include Learning Event Planning and Delivery Support, Supervision, Relationship Management, Financial Management and Materials Management. The DSM Specialist seeks guidance as needed from DSM Senior Leads and Managers.
Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce.
Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? •Work Experience:
• Minimum 4 years of training experience
• Minimum of 2 years of experience of client relationship management
• Minimum of 2 years of experience of scope management
• 6 - 8 years business experience with similar background
•Knowledge/Skills Requirements:
• Project management skills (Planning & Organizing)
• Working independently, accountable for deadlines, able to escalate if necessary
• Comfortable with ambiguity, able to provide advice and guidance when direction is not well defined
• Confidence/assured working with client leadership and delivering difficult messages
• Ability to prioritize conflicting requirements
• Ability to gather, analyze and formulate conclusions on data
• People management skills (Coaching, listening, giving direction)
• Cost estimating and financial analysis
• Strong written and verbal communication skills
• English language proficiency required
• Multi-cultural awareness
• Event planning experience
• Initiative and bias for action
• Critical thinking / problem solving skills
• Conflict resolution, facilitation, negotiation
• Good time management skills Roles and Responsibilities: •Key Responsibilities: • Work with BI/ BP to prepare demand plan by collating training requests and working with country stakeholders, BPs.• Work with BI to understand training needs and collect demand from the stakeholders and build out quarterly detailed demand plan.• Conduct interviews with facilitators to assess their qualifications and expertise, and subsequently assign them to appropriate workshops based on their skillsets and experience.• Conduct Train-the-Trainer (TTT) and Train-the-Backbone (TB) sessions to upskill facilitators, equipping them with the necessary knowledge and tools to effectively deliver workshops.• Collaborate with the scheduling team to ensure that all session details, including session loading, enrollment, and attendance marking, were accurately updated in the Learning Management System (LMS).• Collaborate with Business Partner and Stakeholders to retrieve session nominations.• Manage session fill rate and handle ad hoc requests, collaborate with regional business partner, and take appropriate actions within cancellation window.• Coordinate communication between facilitators and session requestors as necessary to ensure clear expectations are established regarding training delivery.• Regular meetings with Business Partners (BP) to review the demand file and ensure alignment with session objectives and timelines.• Collaborate with the scheduling team/host to assess the final session scores and then present them to the client for their evaluation and feedback.• Conduct analysis of sessions with low scores, develop triage decks, and formulate action plans to address identified issues to improve future sessions.• Collaborate with the Analytics team to communicate client requirements and provide necessary explanations to generate customized reports.• Manage the scheduling of stakeholder or client meetings to evaluate the progress of their sessions.Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
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How many Education jobs are open in Bengaluru, India right now?
There are currently 376 open education positions in Bengaluru, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Bengaluru, India?
Companies currently hiring include Accenture, Hewlett Packard Enterprise, BrightCHAMPS, Skyfi Labs, ArivuPro, among others. Browse the listings above to see every active employer.
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