PCSI is looking for a Director of Learning & Development to lead and evolve our enterprise learning strategy, programs, and systems. This role is responsible for building scalable learning experiences that support leader…
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Full-time
bachelor degree
Annual Bonus, Medical Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability
Posted 56d ago
~40 hrs/week
Responsibilities
Lead the enterprise learning strategy and the evolution of the PCSI Academy, focusing on leadership and career development programs. Manage a Senior Instructional Designer and partner with business leaders to align learning initiatives with organizational goals.
Requirements
Requires a bachelor's degree in a related field and proven experience leading L&D programs and managing others. Candidates must have a strong grasp of adult learning principles and the ability to use data to measure program effectiveness.
Full job description
PCSI is looking for a Director of Learning & Development to lead and evolve our enterprise learning strategy, programs, and systems. This role is responsible for building scalable learning experiences that support leadership development and align with organizational priorities.
As the Director of Learning & Development, you’ll own the direction and ongoing rollout of the PCSI Academy, ensuring strong adoption and measurable impact across Emerging Leaders, Leadership Development, and Career Development programs. You’ll partner with business leaders to identify development needs, prioritize initiatives, and use data to continuously improve outcomes. You’ll also lead a Senior Instructional Designer, providing guidance and oversight to ensure high-quality, effective learning experiences.
This role is ideal for a hands-on leader who enjoys balancing strategy and execution, building practical solutions, and leading programs that make a meaningful impact across a mission-driven organization.
How You'll Work:
Must be located in the Austin, TX metro area.
Hybrid schedule, working on-site at least 3 days per week.
Who We Are:
PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.
What You’ll Do as Director of Learning & Development:
Learning Strategy & Needs Analysis
Lead enterprise-wide and function-specific learning needs analyses in collaboration with business leaders and stakeholders to identify skill gaps and development priorities.
Translate organizational goals into scalable, measurable learning strategies and curricula that support workforce capability and growth.
Serve as a trusted learning advisor to leaders, ensuring learning initiatives align to business outcomes and workforce strategy.
PCSI Academy Development
Lead the vision, design, and continuous evolution of the PCSI Academy, including:
Emerging Leaders programs
Leadership Development curricula
Career Development pathways
Ensure programs are scalable, relevant, and aligned with employee progression, internal mobility, and leadership readiness.
Drive strong adoption through clear communication, stakeholder alignment, and intentional rollout strategies.
Instructional Design Leadership & Oversight
Lead and develop a Senior Instructional Designer, providing coaching, prioritization, and performance feedback.
Set direction and standards for instructional design, ensuring alignment with adult learning principles and organizational goals.
Review and guide the development of eLearning, instructor-led, and blended learning experiences to ensure quality, consistency, and impact.
Leverage Generative AI to enhance design processes, improve efficiency, and elevate learner engagement.
Measurement & Optimization
Establish and track metrics to evaluate learning effectiveness, engagement, and business impact.
Analyze data and feedback to continuously improve programs, prioritization, and delivery approaches.
Use insights to influence decision-making and communicate the value of learning initiatives to executive stakeholders.
Learning Operations & Enablement
Oversee the lifecycle of learning programs and content, including governance, prioritization, and continuous improvement.
Partner with internal stakeholders on LMS strategy, content organization, and learner experience.
Build scalable processes and systems that support long-term growth and sustainability of learning programs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
Bachelor’s degree in Instructional Design, Education, Learning & Development, Organizational Development, or a related field (or equivalent experience).
Experience leading or owning learning and development programs, initiatives, or functions.
Demonstrated success building or supporting leadership development, career development, or workforce learning programs.
Experience conducting learning needs analysis and translating business priorities into structured, scalable learning solutions.
Experience managing or mentoring others, with the ability to provide direction, feedback, and support development.
Strong understanding of adult learning principles and instructional design frameworks.
Ability to establish success metrics and use data to evaluate and improve learning programs.
Strong stakeholder management skills, including the ability to partner with and influence business leaders.
Preferred Qualifications:
Experience leading learning and development in a mid-sized, multi-site, or operationally complex organization.
Experience leveraging Generative AI tools to enhance learning design processes, improve efficiency, or support content development and optimization.
Exposure to change management, organizational development, or workforce transformation initiatives.
Benefits Include:
Annual bonus opportunity up to 13%.
Comprehensive medical, dental, and vision coverage with100% employer-paid premiums for Employee Only plans.
401(k) with company match up to 6%, with pre-tax and Roth options, and 100% immediate vesting upon eligibility.
Company-paid short-term and long-term disability, plus additional voluntary benefit options.
21 days of PTO each year, in addition to all federal holidays.
Other Requirements:
Ability to pass criminal, drug, and driving screening.
Possess a valid driver’s license and maintain a good driving record.
Ability to exchange accurate information in person and over the phone.
Ability to work evening and weekend hours as needed.
Some travel may be required, up to 15%.
PCSI does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require sponsorship now or in the future.
All veterans and/or persons with all types of disabilities are strongly encouraged to apply!
Enhancing the lives of people with disabilities through employment, advocacy, and partnership.
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Founded
1996
Headquarters
Austin, Texas
LinkedIn followers
2,976
Headquartered in Austin, Texas, PCSI is a non-profit with a mission to employ and empower persons with disabilities, nationwide. We recruit, hire and train people with physical and intellectual disabilities, while giving priority to U.S. veterans.
PCSI provides the following services to federal, state and private-sector clients including Hospitals:
• Healthcare Environmental Services
• Total Facilities Management
• Full Food & Dining
• Janitorial
• Hospitality Management
• Grounds & Landscaping
• Administrative & Mail
• Fleet Management
• Contact Center
• Warehousing & Logistics
PCSI operates approximately 40 contracts on a nationwide basis with over 1,800 employees.
Offices: 718 W FM 1626, Building 100, Austin, Texas 78748, US
Healthcare Environmental ServicesTotal Facilities ManagementWarehousing and LogisticsFull Food and DiningAdministrative and MailContact CenterFleet ManagementGrounds and LandscapingHospitality Managementand Janitorial
How many Education jobs are open in Austin, TX right now?
There are currently 779 open education positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Austin, TX?
Companies currently hiring include UT Health Austin, IDEA Public Schools, Greater Austin YMCA, Action Behavior Centers - ABA Therapy for Autism, Austin Community College Continuing Education, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Austin, TX?
Yes — 177 of the 779 open education positions offer remote or hybrid work (57 remote, 120 hybrid).
How do I apply for Education jobs in Austin, TX?
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